Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
Green Chef US receives a generally positive reception, with many consumers praising the delicious and healthy meals offered. Reviewers highlight the quality of the food and appreciate the minimal waste generated from their meal plans.
However, there are notable complaints regarding customer service, particularly issues with subscription cancellations and delivery flexibility. Some customers express frustration over receiving meals that do not accommodate dietary restrictions, such as allergies, and mention that the pricing can feel steep, especially when substitutions for organic ingredients occur. While many enjoy the cooking experience and the variety of recipes, others are disappointed by thawed deliveries and occasional food quality concerns. Overall, Green Chef US is well-regarded for its meals but faces challenges in service and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.9 | 55 |
| Oct 24 | 3.4 | 50 |
| Nov 24 | 3.9 | 67 |
| Dec 24 | 3.9 | 42 |
| Jan 25 | 3.9 | 79 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.2 | 96 |
| Apr 25 | 4.0 | 71 |
| May 25 | 4.1 | 45 |
| Jun 25 | 4.3 | 58 |
| Jul 25 | 3.8 | 38 |
| Aug 25 | 2.9 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The meals are delicious and easy to prep”
“Terrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +4% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Green Chef US is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.3).
500 reviews of Green Chef US. Filter by what matters to you.
We have been Green Chef for years now and I have to say they never disappoint. The food is always delicious, easy to prepare and always shipped on time, and the price is reasonable. What more can we sya! Thanks Green Chef, from Ellen and Angelica
I’ve received the food on time and it’s always fresh and good. This past time, I was given a recipe with the wrong ingredients or the ingredients without a recipe whichever way you look at it.
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Overall, I was pleased with my recent meals—three out of four were really good! However, I wanted to share a couple of issues I encountered: One meal included rotten artichokes (cooked on the first day), which I had to replace with my own. Another meal came with a lime that had bruised, rough skin, making it unusable for zesting.
They didn’t include the pork for the first meal I tried to prepare. Had to run to the grocery store. They credited me the meal but it was an argument to get the credit now rather than APRIL. Second meal today, tried to make the White Bean Chicken Chili. Alas missing the Ancho-cumin spice blend and the ranch seasoning. Called again and they credited a partial amount for the missing items. This was my second time trying them and I am done. You would think a returning customer who had issues before would not have problems this round. They can do better but I don’t have time to run to the store for missing items. Shame on you green chef.
Thrilled with the options and products from GreenChef. The couple times I received inferior items, I was immediately refunded the cost of that meal. We’re gluten-free and the number of offerings is just terrific. Many of the recipes are tricky and may take way longer than the stated time, but I enjoy cooking and this hasn’t been an issue for me. The one thing we struggle with is delivery via FedEx. They are terrible about getting the box to me as scheduled, and their updates are rarely correct or complete. The times we have not received the box in a timely manner, GreenChef credited me the cost of the entire shipment.
I love Green Chef! The food is fresh and delicious! I’m not especially excited about the meat quality, seems a little fatty sometimes, and I don’t like the fact that beef is an additional cost. I’m limited with dishes because of allergies, so I feel a little cheated on variety. The customer service is excellent, and I appreciate their fairness when there is an issue. Thank you Green Chef!
All items arrived in good shape. Shipments are well packaged. Last week, the roasted peppers sack leaked but it might have been due to altitude. Sometimes, packages (think chips) will pop due to change in altitude. We're 7,500 feet. We liked all the meals because all ingredients are fresh. Hands down, the Tuscan-spiced shrimp & pesto spinach pasta was our favorite.
Quality of proteins is excellent! Vegetables are fresh and flavorful. Some of the recipes are a bit redundant with the summer squash, and the roma tomatoes are not typically very ripe, but this service saves me SO much money on groceries It also saves me time spent at the market, time spent deciding on dinner each night, and prep/cook time. As a result, we're eating healthier and saving money. I'm very happy with the meal service in a way I was not with similar, more costly services.
I am ordering this for our children's household and so I don't really get frequent feedback other then its great! This service has taught the kids how to prepare meals and that is incredible. For me I get disappointed that there are not as many organic choices and there is little mention when choosing meals that they are organic, so I feel a bit concerned. I left the last service for the same reason, I want quality food for our family, and organic is predominant on our list of choices, I wish you could assure me that you use organic food for example the rice and the pasta and the veggies etc. If you do that I would never leave you. Honesty here would be so appreciated. Our daughter brought all the recipe cards for xmas and rated them for me to share: EXCELLENT review baha cauliflower bowl creamy tomato pasta with roasted veggies Harissa baramundi wth apricot sauce peruvian-style carrot and quinoa bowl creamy corn and potato chowder Thai peanut flatbreads with broccoli southwests-spiced salmon with mango salsa Chicken fajita tacos with ccreamy chimichurri truffled mushroom flatbreads sweet apricot chicken bowls Turkey cranberry-bacon pan sauce, too much meat Peanut chicken with udon noodles cranberry BBQ turkey burgers There were a few in the OKAY pile but here is the NO list Turkish spiced salmon over bulgera French onion Pork chops, this was when I realized you were choosing meals for us, I. have fixed that. Sockeye salmon adn lemon creme fraiche
Overall we are very impressed with the quality of the food and how well the dishes taste. We’ve wanted to in incorporate more fish into our diets for a long time, but never jumped into it. The fish meals are particularly amazing tasting! Restaurant quality. All the choices feel very healthy, yet fill a person up.
Green Chef US is a meal delivery service that specializes in providing customers with meal kits featuring organic produce, responsibly sourced proteins, and nutritionist-approved recipes. The company is committed to offering high-quality ingredients that support a healthy lifestyle, catering to various dietary preferences, including plant-based, gluten-free, and high-protein options. Each meal kit is designed to facilitate easy cooking at home, appealing to health-conscious consumers who value convenience and quality. Targeting busy individuals and families, Green Chef emphasizes sustainability by offsetting 100% of the plastic used in its packaging and sourcing energy from renewable sources. The company's dedication to clean eating is reflected in its certification standards, which ensure that meals are free from harmful contaminants and include only wholesome ingredients. Through its subscription model, Green Chef provides flexibility, allowing customers to pause or cancel their plans as needed.
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