Andriana and her team did a fantastic…
Andriana and her team did a fantastic job, I would highly recommend.

Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
Hello Services receives high praise for its thorough and efficient cleaning, with many customers noting the exceptional quality of service provided by the staff. Reviewers frequently mention how their homes feel revitalized after a clean, highlighting the professionalism and friendliness of the cleaning teams.
The booking process is described as easy and convenient, with quick responses and clear communication. However, some customers express dissatisfaction, citing issues with incomplete cleaning and unresponsive customer service when addressing concerns. A few reviews also mention unexpected price increases upon arrival, leading to frustration. Overall, while the majority of experiences are positive, there are notable complaints that potential customers should consider.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,036 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.8 | 31 |
| Oct 24 | 4.3 | 40 |
| Nov 24 | 4.5 | 34 |
| Dec 24 | 4.6 | 40 |
| Jan 25 | 3.8 | 30 |
| Feb 25 | 4.3 | 40 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 4.5 | 60 |
| May 25 | 4.7 | 46 |
| Jun 25 | 4.5 | 30 |
| Jul 25 | 4.5 | 38 |
| Aug 25 | 4.2 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to book, came at very short notice, did a fantastic job and left the oven sparkling clean”
“Avoid at all costs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Booking | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | +5% | 1,036 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.9 out of 5 (fair) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hello Services is #4 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 3.6).
500 reviews of Hello Services. Filter by what matters to you.
Andriana and her team did a fantastic job, I would highly recommend.
Sardar has been fantastic doing my end of tenancy clean, it was so quick and the service has been excellent! Would highly recommend
Hi hired your company to do a tenancy move out clean to include the skirting boards and cleaning and dusting, when o checked the flat a week later none had been done including the hob only th8ng cleaned was the oven. I would not recommend your company. When I initially saw the flat it looked fine but I didn't check it as Christo said the carpet was wet. As I said the units in the kitchen had not been touched neither has the sink etc. As I said I would not recommend your company
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The first deep cleaning was a mess. They left the sofa and the carpet completely soaked, it obviously did not dry, smelled awful after two days. I can’t explain how bad it smelled. They have very poor time management and left many areas uncleaned too on top of rushing out leaving everything wet. Often on their phones too. The girl doing the kitchen took 1h 30 for the fridge and still managed to forget the door i pointed 3 times ( all i care about was the door she insisted with the shelves inside). I asked the company to come fix the mistakes and please send someone else, they agreed, they sent the same person. Incredibly disappointed. zero professionalism. This time the person even asked me “ do you want the sofa dry then?”. Jokes. I wish i could upload pictures!! The sofa has been left wet again, the employer called the cleaner on the phone and insulted me ( he did not know he was on speaker) for being unsatisfied! wow, just wow
I recently used hello services for an end of tenancy clean. They were quick and efficient with quotes and booking, was able to squeeze me in last minuete. Fair price. On day, cleaner came, she was nice. There was a few areas which sadly wasn’t cleaned to what the quote said, sadly meaning our agency charged us £50 for the remaining bits to be cleaned. I spoke with Hello services and they offered to refund me £50 which my agency took. So it effectively costed me nothing, but it could have been dealt with by having the clean done correctly. Overall for the service i received I was happy, however I do believe they charged more than its worth. I basically paid someone £85 an hour. But overall, if I needed this or that doing I would consider again as they offer much cheaper rates then everywhere else.
Hello Services were booked by a relative’s estate agent to clean her house before going on the market. Adriana & her colleague did a fantastic job cleaning out her house which was, quite frankly, in a disgusting state. The job took longer than expected & they stayed late to make sure it was completed. I can’t thank them enough!! ⭐️⭐️⭐️⭐️⭐️
We've just moved and I wanted the fridge freezer and oven professionally cleaned before I used them. I booked and paid online. On the day I had a call to say they were on their way and they did a great job. Much better than I could have done. I'm really happy. We're having some building work done and the house will need a deep clean. I will definitely use Hello Services when I'm ready to book that.
Sardar did an amazing job cleaning the apartment. He left it very clean and spotless I really appreciate his work.
Sardar has been fantastic and has done a great job cleaning the washing machine.
Thank you so much Ismael and Ali! They did an excellent job cleaning and were very friendly. Absolutely brightened up our day and made our flat very clean. Look forward seeing them again.
I paid £856 for an end of tenancy cleaning service including an additional £300 for waste disposal. The job was subcontracted and the cleaners just dumped rubbish outside the property in the street creating a tip. The company refuses to now dispose or remove the waste without an additional £200 charge even though it’s clearly in original invoice. Avoid this company - they are only interested in money and not doing the work.
Sardar Shuker was very professional when he arrived at my flat. He was able complete everything that was agreed on in a very efficient manner also in record time. I can only recommend him further to others who need their homes cleaned in an efficient and timely manner.
I booked an after builders' clean for my new extension. The company was very professional, efficient and reliable. It was easy to communicate with them via email or telephone. They kept me updated every step of the way. Their cleaners were punctual, polite and respectful, and did an excellent cleaning job! I had a pleasant experience and would strongly recommend them.
My daughter and her friend employed hello services to move the contents of their flat in Stevenage to their new flat in London. They arrived a little early to ensure they were ready to start at 9am The flat was at the top of the three story block of flats and the three of them worked their socks off for for a couple of hours to fill a Bedford van to the brim. The flat is in south east London again top floor of three storey block. They set about unloading what I can only describe as a lot of bulky and heavy boxes etc. from the van to the flat no easy task upnthe steep and narrow stairs to the flat no lift available. All I can say is they were punctual, polite and as hard working as I have seen anyone work. I would absolutely recommend these lovely people for a move. Amazing job Thank-you
I had an End of Tenancy agreement so I could get the majority of my deposit back. I mean, that's the point of the service right? Well my landlord didn't see it that way, and after paying for £198.8 for the cleaning and I only got back £175 after a month's wait since leaving the property. I couldn't recommend this service. But the fact that I paid £199.80 and what I got back was less than what I paid for is quite depressing as I lost money.
Serdar and his colleague were brilliant. They arrived in good time, came in and got stuck in straight away. There were certainly challenges to overcome in the property, and how Serdar made the sink look new again, I'll never know. Was like magic. Wouldn't hesitate to use his team again! Thank you.
Booked a deep clean for my elderly mum whilst she was in hospital. The clean was anything but deep, it was literally a quick once over. The skirting boards had not been touched, cobwebs remained, cupboard doors left dirty, the dog bed in the kitchen had not been moved so the floor remained covered in crumbs and dog hair, a curtain tie back had been broken off and just left in the floor, basically my elderly mum could have done a better job herself. Paying £300 for one person to spend 2-3hrs is an absolute rip off (I wish my hourly rate was £100/hr!!!). I contacted the company with photographic evidence of how little had been done, they did offer to return but as mum was being discharged from hospital having a stranger cleaning her house whilst she tried to recuperate wasn’t an ideal option, instead they offered a measly £20 compensation. It was such an insulting offer that I gave up, and want nothing ever to do with this company. Please don’t waste your money using this company.
I recently hired a patio cleaning service, and it turned out to be an absolute nightmare. From start to finish, the experience was nothing short of disastrous. Firstly, the team arrived late without any notification or apology. Their lack of punctuality set the tone for the entire ordeal. When they finally showed up, the equipment they brought seemed inadequate for the job. The job was for patio and driveway cleaning using pressure washing and they got the small household machine. The cleaning process itself was shockingly poor. Instead of a thorough clean, it seemed more like a haphazard spray with water. They missed numerous spots, and the areas they did manage to "clean" were left with streaks and dirt patches. My patio and driveway ended up looking worse than before. Moreover, the workers were careless, leaving muddy splashes everywhere, including doors and windows. To add insult to injury, they left all the debris behind, expecting me to clear up after them. When I raised these issues with the cleaners, I was met with indifference and a refusal to offer any sort of compensation or re-clean. Overall, this patio cleaning service was a complete waste of time and money. I would strongly advise against using them if you're looking for a professional and effective cleaning job.
Adriana and her team did a fantastic job. All very professional and very clean. 100% recommend
Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
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