Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
Hello Services receives high praise for its thorough and efficient cleaning, with many customers noting the exceptional quality of service provided by the staff. Reviewers frequently mention how their homes feel revitalized after a clean, highlighting the professionalism and friendliness of the cleaning teams.
The booking process is described as easy and convenient, with quick responses and clear communication. However, some customers express dissatisfaction, citing issues with incomplete cleaning and unresponsive customer service when addressing concerns. A few reviews also mention unexpected price increases upon arrival, leading to frustration. Overall, while the majority of experiences are positive, there are notable complaints that potential customers should consider.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,036 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.8 | 31 |
| Oct 24 | 4.3 | 40 |
| Nov 24 | 4.5 | 34 |
| Dec 24 | 4.6 | 40 |
| Jan 25 | 3.8 | 30 |
| Feb 25 | 4.3 | 40 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 4.5 | 60 |
| May 25 | 4.7 | 46 |
| Jun 25 | 4.5 | 30 |
| Jul 25 | 4.5 | 38 |
| Aug 25 | 4.2 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to book, came at very short notice, did a fantastic job and left the oven sparkling clean”
“Avoid at all costs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Booking | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | +5% | 1,036 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.9 out of 5 (fair) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hello Services is #4 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 3.6).
500 reviews of Hello Services. Filter by what matters to you.
Jose cleaned my Dad’s flat prior to resale and did a fantastic job! All the grease and grime has disappeared from the surfaces, the cupboards are spotless and the floors are cleaner than I have ever seen! Also I can’t believe how clean and white the tiles are in the bathroom and kitchen! Thank you so much: friendly, excellent service.
Sardar and his colleague came to do an end of tenancy service after a clean was done by the tennant that was not sufficient. Sardar performed miracles in my kitchen and bathrooms / floors and it showed how much more work the previous team missed - I am very pleased. D would thoroughly recommend
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Sardar and his team did a phenomenal job for end of tenancy clean. Very happy with the result, and would definitely use again!!
Sardar and team were brilliant. They got things done on time, and to an excellent standard. We’ve just moved into a new house and will use them for a lot more. Thank you
Sardar has been quite incredible. They have worked so hard in not the easiest circumstances but have made such a difference. Having just moved into a very filthy house, it needed a professional team. I’m delighted and would highly recommend their services. A really lovely guy, friendly and professional. What a find! Thank you Sardar
A huge thank you to both Adriana and Faith for their dedication towards their work. Our house is shining now.
I had a deep cleaning service done at my home on Sunday, and I am extremely impressed with the results. The team (two ladies and a man) did an excellent job cleaning the entire house, including the kitchen, kitchen hob, window blinds, bedroom wardrobes, and mirrors. They made sure there was no dirt or marks left behind, and the entire space looked spotless. Their cleaning was truly exceptional, and I appreciate their professionalism and dedication. I highly recommend their service and will definitely use them again in the future!
Serdar did an amazing job, I’m really impressed how well and quick he did it. Amazing!
The website was very easy to use, with clear pricing listed for each item and no hidden/unclear costs. The cleaners did a great job and left the property spotless, in a short time. I would 10/10 recommended Hello Services and will absolutely be using them again in future.
Sardar did a fantastic job cleaning up my house for the end of my tenanc. I approve
The two ladies that came today did an excellent job. They stayed longer than needed to complete the task and communication was clear to ensure all tasks were completed. They were happy to go out their way. Also they come with all the useful machinery and equipment to ensure all tasks are completed to highest standards. I am looking to use the company on annual basis now as they found dirt in places I didn’t know were there. Thanks for the swift team who are always happy to help also. Very happy.
I liked the carpet cleaning service but the rest was very disappointing. The shower glasses and mirrors had soap creases on them, the TV stand and coffee table were wiped with a wet cloth so they also had dry water marks. I definitely wouldn’t use them again
Sardar gave fantastic service , Thankyou very much
Having booked and paid for cleaning in advance against my better judgment for a specific day and time, It was confirmed via email 9am 26th feb. the time came and they did not show up at the scheduled time after a few phone calls and excuses about traffic and not being able to connect, I wanted an hour before calling again to be told that they could not do it at that time and could only help at 1pm and despite more promises they arrived late after I called again to find out where and if they were actually going to turn up. The team that turned up was quite helpful. So having wasted an entire day with this company I would not recommend them however if you actually get them to turn up then you might actually get them to do what you paid them for.
Sardar did an amazing job to the house!
Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
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