Great Property Manager!
Kerry (Property Manager) has been super helpful and friendly, quickly assisting us to get a plumber out to fix an issue and answering all the questions we have had! Thanks Kerry!

Jacksons Estate Agents is a well-established property agency operating in multiple areas of London, including Balham, Clapham, Earlsfield, Streatham, Tooting, and Wandsworth. Founded in 1995, the company specializes in providing comprehensive real estate services, including property sales, rentals, and valuations. With a focus on local expertise, Jacksons is dedicated to assisting clients in navigating the housing market, whether they are looking to buy, sell, or rent residential properties. The company's target market includes homeowners, landlords, and tenants seeking reliable and knowledgeable assistance in their property transactions. Jacksons Estate Agents is committed to delivering tailored services that meet the unique needs of each client, ensuring a smooth and informed experience throughout the property process. Through their user-friendly website, customers can easily search for available properties, request valuations, and access essential information about the London real estate market.
Jacksons Estate Agents generally receives high praise for their exceptional service and effective communication. Reviewers frequently commend the staff, particularly agents like Enrico and Ana, for their diligence and responsiveness, which enhances the overall experience for both landlords and tenants.
Many customers appreciate the seamless management of property maintenance and renovations, highlighting the expertise of the design and refurbishment teams. However, a small number of reviews express dissatisfaction, citing issues with professionalism and communication, suggesting that some clients have faced frustrating experiences. Despite these criticisms, the majority of feedback reflects a strong sentiment of satisfaction with Jacksons' services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 269 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 3.3 | 3 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 4 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.9 | 10 |
| Jul 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 269 most recent reviews.
“Ted was really helpful when organising the fixing of our front door lock”
“I would strongly advise avoiding Jacksons Estate Agents Streatham - my experience with them over the past two years w...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.3 out of 5 (poor) | 3.8 out of 5 (good) | +54% | 269 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Jacksons Estate Agents is #4 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.3).
269 reviews of Jacksons Estate Agents. Filter by what matters to you.
Kerry (Property Manager) has been super helpful and friendly, quickly assisting us to get a plumber out to fix an issue and answering all the questions we have had! Thanks Kerry!
Jacksons as a whole not too pleased with Until thankfully I got a great new property manager who has definitely made a huge difference. Kerry Dunmall has been a star so far. She’s polite and has gone above and beyond in helping with any issue that has come up. Truly hope that she remains my first contact.
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Bailey has been very polite and helpful.
We had a great experience from the renting process to the times we needed maintenance and repairs. Very fast response and very efficient problem solving.
I have been renting with Jackson for just over a year now. Always find Leah Wallace very helpful and keeps me updated 👍
Since moving into our new property we've had great support and help from Jamie Nash who's answered all our queries without any hassle.
Thank you very much Leah Wallace for everything you have done you have been brilliant and very helpful .
I have been renting with Jackson's for a year and half. In all honesty I have had both good and bad experiences but Leah Wallace and Jessica Steer have proven to be very reliable in their service and communication.
Have been renting with Jacksons for a number of years, really happy with the service they have provided. Especially recently,property manager Kerry Dunmal is very reactive and professional at all times. It is much appreciated
Matt Blomeley has been great at helping us to communicate with the landlord and to order an additional key. His communication was quick and efficient. We are very grateful for his support with our new property.
After a couple of issues with some bedroom furniture I had reached out to Jacksons to get this replaced, after emailing a couple of times I got a reply from Matt who went about finding the best option that worked for everyone involved to go about sorting it.
Kerry Dunmall has been taking care of managing issues with our property recently, in a very efficient way. Very happy with the service!
James Brignell has been quick in responding to our queries and has helped our tenancy run smoothly.
Good and efficient service from Matt managing my property. Always responds very promptly to any queries/issues and very professional to deal with.
Kerry Dunmall has been a very kind and considerate property manager, being flexible when appointments need last minute changing etc - it is much appreciated. Thanks, Kerry!
Jacksons Estate Agents is a well-established property agency operating in multiple areas of London, including Balham, Clapham, Earlsfield, Streatham, Tooting, and Wandsworth. Founded in 1995, the company specializes in providing comprehensive real estate services, including property sales, rentals, and valuations. With a focus on local expertise, Jacksons is dedicated to assisting clients in navigating the housing market, whether they are looking to buy, sell, or rent residential properties. The company's target market includes homeowners, landlords, and tenants seeking reliable and knowledgeable assistance in their property transactions. Jacksons Estate Agents is committed to delivering tailored services that meet the unique needs of each client, ensuring a smooth and informed experience throughout the property process. Through their user-friendly website, customers can easily search for available properties, request valuations, and access essential information about the London real estate market.
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