Jacksons Estate Agents is a well-established property agency operating in multiple areas of London, including Balham, Clapham, Earlsfield, Streatham, Tooting, and Wandsworth. Founded in 1995, the company specializes in providing comprehensive real estate services, including property sales, rentals, and valuations. With a focus on local expertise, Jacksons is dedicated to assisting clients in navigating the housing market, whether they are looking to buy, sell, or rent residential properties. The company's target market includes homeowners, landlords, and tenants seeking reliable and knowledgeable assistance in their property transactions. Jacksons Estate Agents is committed to delivering tailored services that meet the unique needs of each client, ensuring a smooth and informed experience throughout the property process. Through their user-friendly website, customers can easily search for available properties, request valuations, and access essential information about the London real estate market.
Jacksons Estate Agents generally receives high praise for their exceptional service and effective communication. Reviewers frequently commend the staff, particularly agents like Enrico and Ana, for their diligence and responsiveness, which enhances the overall experience for both landlords and tenants.
Many customers appreciate the seamless management of property maintenance and renovations, highlighting the expertise of the design and refurbishment teams. However, a small number of reviews express dissatisfaction, citing issues with professionalism and communication, suggesting that some clients have faced frustrating experiences. Despite these criticisms, the majority of feedback reflects a strong sentiment of satisfaction with Jacksons' services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 269 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 3.3 | 3 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 5.0 | 6 |
| Apr 25 | 5.0 | 4 |
| May 25 | 3.4 | 5 |
| Jun 25 | 4.9 | 10 |
| Jul 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 269 most recent reviews.
“Ted was really helpful when organising the fixing of our front door lock”
“I would strongly advise avoiding Jacksons Estate Agents Streatham - my experience with them over the past two years w...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.3 out of 5 (poor) | 3.8 out of 5 (good) | +54% | 269 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Jacksons Estate Agents is #4 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.3).
269 reviews of Jacksons Estate Agents. Filter by what matters to you.
Absolutely 5 ⭐️ service!. Ana & Marta are very helpful and very efficient with coming back to us. We really feel they are working in the best interest of the property and that they genuinely care about tenants ( us). It is just such a relief to feel we are in good hands. Thank you
Jamie Nash has been our property manager and we have been very pleased with his continuous updates and reassurance that he is looking into our property concerns. We are still waiting to hear back from our landlord on a few things but hoping Jamie will be able to continue to chase. Thanks!
The gentleman, Matt Blomeleywas very polite and professional, excellent service. He also fixed the toilet, and he was very friendly and helpful.
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Jacksons are area great at dealing with our rental property maintenance issues. There can be some delay due to waiting on approval from our landlord who is often out of the country, but they are always communicative and open about this when it happens. We deal regularly with Ana Hudson and Marta Hudon who both are great representatives of the company - polite and efficient whenever we speak.
Some works had to be carried out in my flat recently. Matt Blomeley has been very helpful in making this happen and keeping me informed. It has been a pleasure dealing with him.
We’ve been renting with Jacksons for about 18 months now. Having had quite bad experiences of estate agents, thankfully Jacksons have really challenged my doubts. Jamie Nash has dealt with a number of issues that have cropped up with our house and he’s been incredibly helpful and efficient when needed. Especially given our landlord lives abroad and the time difference would impact sign off on a solution. For example we received a new washing machine within 5 days of reporting the issue which we were very satisfied with.
I have been renting with Jacksons for 2 years now and they are the best agency i had in London. It's really reassuring to have kind people that can help you out no matter what the issue is. I would definitely recommend them. My property managers - Ana and Marta are fantastic and couldn't thank them enough for all the help!
A real-estate agent who don't mind invading people's property to drop of their spam advertising despite being asked not to. Maybe they can still be trusted to sell a property. Who knows
Jacksons Estate Agents is a well-established property agency operating in multiple areas of London, including Balham, Clapham, Earlsfield, Streatham, Tooting, and Wandsworth. Founded in 1995, the company specializes in providing comprehensive real estate services, including property sales, rentals, and valuations. With a focus on local expertise, Jacksons is dedicated to assisting clients in navigating the housing market, whether they are looking to buy, sell, or rent residential properties. The company's target market includes homeowners, landlords, and tenants seeking reliable and knowledgeable assistance in their property transactions. Jacksons Estate Agents is committed to delivering tailored services that meet the unique needs of each client, ensuring a smooth and informed experience throughout the property process. Through their user-friendly website, customers can easily search for available properties, request valuations, and access essential information about the London real estate market.
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