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Apliquei um desconto e este não foi efetuado nom fim da compra Contribuinte 508119685. Gostaria de saber como rever o meu dinheiro

Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
Kave Home receives a mix of reviews, reflecting both positive experiences and significant frustrations. Many customers praise the quality of the products, noting that items like the Esstisch Nahala and Pouf Neom arrive promptly and meet expectations.
Additionally, some reviewers highlight the excellent customer support and hassle-free return process, which enhances their shopping experience. However, a substantial number of complaints focus on unreliable delivery times, with several customers reporting delays of weeks or even months. Issues with customer service responsiveness and difficulties in obtaining refunds further contribute to dissatisfaction. While the product quality is generally well-regarded, the service shortcomings overshadow the positives for many. Overall, Kave Home's reputation is mixed, with a notable portion of consumers expressing disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 1,000 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.6 | 150 |
| Jan 25 | 2.9 | 248 |
| Feb 25 | 3.8 | 187 |
| Mar 25 | 4.2 | 158 |
| Apr 25 | 3.6 | 118 |
| May 25 | 3.7 | 79 |
| Jun 25 | 2.6 | 34 |
| Jul 25 | 2.1 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“o site é bastante intuitivo”
“Made a big purchase and got a tracking link in spanish which does not include any tracking info”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | +35% | 1,000 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | — | 1,000 |
Bottom line: Kave Home is #4 of 5 on overall rating in this group. On website & app, Milani Home scores higher (4.7 vs 3.6).
500 reviews of Kave Home . Filter by what matters to you.
Apliquei um desconto e este não foi efetuado nom fim da compra Contribuinte 508119685. Gostaria de saber como rever o meu dinheiro
Très content du service client qui a répondu rapidement à mes demandes
Fuyez cette boutique qui ne se soucie guère de ses clients. Trois livraisons ratées avec - des modules Lito endommagés sans montage assuré alors que nous avons souscrit un montage - un canapé chien avec le tissu plus grand pour une mousse plus petite (tissu grand modèle et la mousse petit modele ) - Deux étagères commandées une reçue !!! Résiliation de deux problèmes 3 mois d’attente quant au canapé chien toujours en attente !!! Ce magasin de Toulouse vend du rêve mais une fois la commande passée … le néant !!! Débrouillez vous !!! Le responsable Thomas une catastrophe… un boss INUTILE !!! Bon courage si le produit retient votre attention …
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
1. Tentei por várias vezes efetuar a encomenda no telemóvel sem sucesso (não permitia avançar da cesta de compras para a encomenda). 2. Conclui o processo de encomenda sem que me fosse solicitada a data e hora da entrega, tendo já adiantado um pagamento de 19,99€. Não me parece correto este procedimento da vossa parte. 3. Devia permitir uma opção de levantamento da encomenda num determinado local, sem custos para o Cliente. As 2 opções disponíveis são caras e insuficientes.
Wszystko sprawnie idzie jeśli chodzi o sklep, zamówienie ale jeśli chodzi o transport do Polski, jest fatalnie. Za każdym razem są problemy, z czasem przesyłki, kurierem, niemożliwością wyładowania towaru z samochodu dostawców. Firma przewozowa zdecydowanie do zmiany.
Expérience Top !
Compré una mesa valorada en más de 1.700 euros, incluyendo el pago adicional por transporte y montaje. Al recibirla, el propio instalador detectó un defecto evidente de fabricación y me aseguró que abriría una incidencia, informándome de que Kave Home se pondría en contacto conmigo. Sin embargo, tras varios días sin respuesta, tuve que abrir personalmente una nueva incidencia. Posteriormente, la empresa envió a otro montador, quien confirmó el mismo defecto señalado inicialmente. Han pasado ya cuatro semanas desde la entrega y, pese a numerosas llamadas y gestiones por mi parte, la incidencia aún no ha sido completamente resuelta. Solo tras insistir en repetidas ocasiones, Kave Home ha reconocido finalmente el fallo y ha gestionado un nuevo envío. Me parece muy decepcionante que una marca que consideraba de cierto prestigio no haya mostrado la atención ni la eficiencia mínimas esperables ante un problema como este.
Prodotto di qualità, linee pulite, curato nei dettagli.
La atención del agente Kave pro que tengo asignado (Guillem) es siempre excelente y los productos llegan siempre impecables.
Me gustan en general los muebles de Kave Home, pero los precios con respecto a la calidad me parecen muy elevados. El diseño es bonito, pero los materiales son mediocres y los precios son como si fuesen realmente de madera buena o de telas duraderas. No hay mas que ir a un outlet para ver como se deterioran y rompen... así te haces una idea de lo que compras. Hay algún producto que realmente merece la pena. Que tengas que montar los muebles en casa me parece otro handicap al precio que se venden. Las compras con envío han llegado bien y los transportistas han sido correctísimos. Las tiendas son preciosas y las atienden en general muy bien y amablemente, algo que se agradece mucho.
Top qualité Top accueil Top conseil Très satisfait de cette boutique
Muy buena atención
Ich habe vier Vasen bestellt, in der Produktkategorie Vasen. Leider waren darunter Vasen, die nur zu Dekorationszwecken geeignet waren. Damit habe ich nicht gerechnet, und sie haben nun Wasserflecken. Laut dem Kundenservice mein Fehler, da ich den Text nicht gelesen habe. Ich denke, das Produkt war in der falschen Produktkategorie aufgeführt. Das Unternehmen hat reagiert und festgestellt, dass die Bezeichnung falsch gewesen ist. Ich bekomme aus Kulanz meinen Betrag erstattet. So geht Kundenservice.
Me gustó la atención de los empleados
La asistente muy buena y profesional
Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
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