Très joli magasin
Très joli magasin, l’équipe est super gentille et les produits sont magnifiques

Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
Kave Home receives a mix of reviews, reflecting both positive experiences and significant frustrations. Many customers praise the quality of the products, noting that items like the Esstisch Nahala and Pouf Neom arrive promptly and meet expectations.
Additionally, some reviewers highlight the excellent customer support and hassle-free return process, which enhances their shopping experience. However, a substantial number of complaints focus on unreliable delivery times, with several customers reporting delays of weeks or even months. Issues with customer service responsiveness and difficulties in obtaining refunds further contribute to dissatisfaction. While the product quality is generally well-regarded, the service shortcomings overshadow the positives for many. Overall, Kave Home's reputation is mixed, with a notable portion of consumers expressing disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 1,000 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.6 | 150 |
| Jan 25 | 2.9 | 248 |
| Feb 25 | 3.8 | 187 |
| Mar 25 | 4.2 | 158 |
| Apr 25 | 3.6 | 118 |
| May 25 | 3.7 | 79 |
| Jun 25 | 2.6 | 34 |
| Jul 25 | 2.1 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“o site é bastante intuitivo”
“Made a big purchase and got a tracking link in spanish which does not include any tracking info”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | +35% | 1,000 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | — | 1,000 |
Bottom line: Kave Home is #4 of 5 on overall rating in this group. On website & app, Milani Home scores higher (4.7 vs 3.6).
500 reviews of Kave Home . Filter by what matters to you.
Très joli magasin, l’équipe est super gentille et les produits sont magnifiques
Vendeuse très aimable et sympathique Belle collection de mobilier
I purchased the Beida solid teak armchair and it looked really lovely when arrived. However, after sitting on it for 5 minutes - it cracked. It’s probably a manufacture fault as the chair looked sturdy overall and it cracked just around the nail that connects the seat and back. I reached out to Kave customer support and they quickly replied that they will collect it and issue a refund. It’s been three weeks since and no one contacted me. I sent them multiple reminders to ask for a timeline and they just stopped responding. I have a broken chair in my living room and no idea if and when it will be collected. Very disappointing.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Avant il y avait des avis sur les produits sur le site. C'était très précieux, la plupart des produits étaient notés très positivement et nous avons fait de nombreux achats dont nous avons été satisfait. Les avis produits ne sont plus possible et la lampe que nous avons commandée avec un abat jour couleur taupe lin est en réalité crème ! En plus on voulait la voir avant de commander dans le magasin Kavehome pas trop loin de nous, mais ils ne l'avaient pas ! Extrêmement déçu. Je ne recommanderai plus jamais. Pas confiance
Muy buena atención y servicio. El diseño de los espacios en su servicio de interiorismo es muy acertado. Preparan una opción con render de acuerdo a tus gustos y objetivos e incluso adaptan o modifican posteriormente según tu feedback. Los muebles son geniales.
Con mia moglie abbiamo comprato tre pezzi: 1) Panchetto da camera. Arrivata senza rivestimento. Dopo reclamo è arrivato in un paio di giorni 2) Divano e tavolino da esterno. Da consegnare in una seconda casa con appuntamento. Ci arriva una notifica che il prodotto è stato consegnato senza nostra presenza e senza appuntamento. Chiamo servizio clienti. Risponde in Spagnolo… Andiamo in negozio e ci dicono che si tratta di un problema informatico. Ci sarebbero venuti incontro per compensare il disservizio. Alla fine consegna ok. 3) Quadro per camera. Lo avevamo ordinato e ci chiamano che è disponibile. Bene. Lo ritiriamo e ci fanno un po’ di sconto per “compensare il disagio”? Boh. Stasera li sballo e mi accorgo che si tratta del pezzo che avevano in esposizione. Una bella presa per il naso. Mai più!
The products are excellent quality and stunning, just like advertised. The issue is that delivery takes ages and the updates of the deliveries are slow. Think nearly a month for a small lamp and some table mats. I ordered several products (TV unit, coffee table, lamp, table mats, napkins). Excellent products. Poor logistics. They delivered my lamp in the wrong colour as well. But it takes so long so run logistics with them that I just accepted it in the colour I didn't want.
Code promo HELLO20 avec inscription à la newsletter ne fonctionne pas!
un très bon moment partagé avec Faty, rapide et très professionnelle, je suis ravi d'avoir crée ma nouvelle chambre à ses cotés, un projet qui devient reel, merci Kave home AIX
Très beaux produits et site intuitifs. Je viens de commander 2 chaises, j’espère que les délais seront respectés.. Trop hâte de les recevoir !!! (Je mettrais 5 étoiles après réceptions des produits) Update : vient de recevoir les chaises, elles sont magnifiques !! Le service de livraison était nickel et dans les temps. Je recommande vivement !
Somos de fuera y fuimos expresamente a comprar. Nos gastamos más de 500€, de entre ello nos compramos un conjunto de cama para la cuna. Al llegar a casa, nos damos cuenta que la sabana bajera no correspondía a la talla y era más pequeña. Llamamos a la tienda y la única solución que nos dieron era que teníamos que volver para hacer el cambio. ¿En serio? No es nuestra culpa! Tendríais que haceros cargo vosotros y mandarnos un mensajero para hacer el cambio de producto. No volveremos. A ver si nos llegan correctamente los productos que hemos pedido.
I ordered for more than 2000 euros worth for a dining table, a bench and 4 chairs. The dining table was delivered with huge cracks on both sides of it, and everyday a few cracks start appearing on the table ( it’s been only a week since it was delivered). Same for the bench. I contacted the customer service immediately and I am still waiting for a reaction. It’s despicable: spending this much money and no after care. This is really shameful.
So bad!! The quality of the furniture is bad but the costumer service is even worse.
Bloss nicht hier bestellen. Es gibt keinen Kundenservice/ Reklamation! 3 grosse Bestellungen aufgegeben, alle Wochenzu spät angekommen. Premium Aufbauservice hat nicht aufgebaut. Das schlimmste: ein Teppich wurde gar nicht geliefert und trotz mehrfacher Kontaktversuche keinerlei Reaktion von Kave Home. 400€ verloren. Ganz grosse Warnung hier nicht zu bestellen.
Pedido perdido han tenido que devolver el dinero porque los asientos de las sillas no aparecen. Una vergüenza
ich habe einen sessel namens belina bestellt, das war einfach und die möglichkeit des zusatzservice inklusive aufbau eine gute sache. die dann folgenden emails waren wirr und teils wenig hilfreich, seltsames deutsch und definitv falsche angaben. die übergabe an hermes hat das auch nicht verbessert, keine vorankündigung des liefertages, anrufe 10 minuten vor dem eintreffen verhindern es einzurichten, dass man dann zuhause ist. das unschönste war aber der sessel an sich, dieser sah durch flecken benutzt aus und hatte einige falten. das fussgestell war schief und dadurch der sessel über einen zentimeter auf einer seite niedriger. ich bin immer noch fassungslos, dass zumindest der eindruck sehr stark der ist, dass man hier gebrauchte produkte bekommt. die reaktion auf die reklamation dauerte wieder seine zeit, ich bin nun nur froh, dass ich endlich mein geld zurückbekam. so kann ich aber weder diesen sessel noch die lieferung empfehlen.
Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
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