TOP!
Fijne bezorgers, makkelijk bestellen,altijd een goed tijdslot, goede service als iets niet goed is. Ik vind het TOP!

Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
Reviewers express a mix of satisfaction and frustration with picnic.nl. Many customers appreciate the always friendly delivery drivers and timely service, highlighting the convenience of the app and the variety of products available.
However, significant complaints arise regarding product quality, with reports of stale bread, expired items, and thawed frozen goods. Additionally, issues with missing items and poor customer service are prevalent, as some consumers report difficulties in resolving problems and feeling ignored by the company. While some long-time customers have noted a decline in service quality over the years, others remain loyal due to the ease of use and positive delivery experiences. Overall, picnic.nl receives a predominantly positive sentiment, but the negative feedback indicates areas needing improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | -2.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.5 | 51 |
| Oct 24 | 2.6 | 39 |
| Nov 24 | 2.4 | 31 |
| Dec 24 | 2.6 | 38 |
| Jan 25 | 2.9 | 50 |
| Feb 25 | 2.8 | 34 |
| Mar 25 | 4.7 | 568 |
| Apr 25 | 2.2 | 30 |
| May 25 | 3.0 | 30 |
| Jun 25 | 2.3 | 25 |
| Jul 25 | 2.5 | 26 |
| Aug 25 | 2.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Goede service”
“Ernstig vermoeden verduistering pakket t”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +63% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: picnic.nl is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.3).
500 reviews of picnic.nl. Filter by what matters to you.
Fijne bezorgers, makkelijk bestellen,altijd een goed tijdslot, goede service als iets niet goed is. Ik vind het TOP!
Ruim assortiment, goede recepten, handige tijdsloten en gratis bezorging. Prettige klachtenafhandeling als er een keer iets misgaat. Wij maken er wekelijks gebruik van, al jaren!
Uitstekend.Had even net goed opgelet ivm emballage terug berekenen. Even appje en ja hoor netjes uitgelegd. Boodschappen steeds op tijd en lekker vers afgeleverd.Ga zo door wij zijn echte Picknic fans.Niet meer boodschappen te hoeven doen in overvolle winkels.Shapo bedankt Picknic dankzij corona bij jullie terecht gekomen.
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Boodschappen doen als online shopping; goede app, korte levertijden, goede communicatie, vriendelijke bezorgers en levering goed te volgen
They make me crazy and hate them because of all the ads ruining my gaming experience. Most other ads I don't mind(gaming industry has to make money somehow, I understand) but Picnic ads always have the sound ON. Other ads don't most of the time anyway. And they're very wild, the movements make me nauseous. So Picnic ads are counter productive. Here's 1 star.
Fijne digitale winkel. Fijn dat ik niet meer met zware pakken melk hoef te slepen en dat de bezorgers altijd vriendelijk zijn. De koffie van het Picnic-huismerk is een aanrader. Ook super dat Picnic DHL pakketjes mee terugnemen. Soms zijn artikelen niet beschikbaar, dat is een mogelijk verbeterpuntje. Maar al met al zijn wij super tevreden.
Prima producten, app is zeer makkelijk in gebruik. Lekker tot aan deur gebracht, en vriendelijke bezorgers
Always do what they promise,always on time, always kind and polite deliverers, and fantastic that they take all kinds of bottles in.
Supermakkelijk, bijna altijd alles op voorraad, netjes afgeleverd. Ik woon tegenover een supermarkt waar vaak de schappen leeg zijn, dus dit is ideaal!
Wij bestellen al maanden bij picnic elke week. Altijd tevreden!
Fast delivery, easy choice you product and save money
Goede service en altijd zeer vriendelijke beleefde bezorgers!
Ze hebben heel veel producten, combinatie van boodschappen en recepten vind ik een uitkomst, Extra service,Lege flessen , pakjes, batterijen, Vriendelijk personeel Altijd op tijd. Ben heel tevreden!
Altijd snel boodschappen in huis, vriendelijke bezorgers
Snel en makkelijk
Picnic is an online grocery delivery service based in the Netherlands, offering customers the convenience of ordering their groceries through a user-friendly app. The company focuses on providing a wide range of fresh and quality products, including dairy, meat, and baked goods sourced from local suppliers. Picnic aims to streamline the grocery shopping experience by ensuring low prices and free delivery directly to customers' homes. Targeting families and busy individuals, Picnic offers a selection of easy-to-prepare recipes that cater to various dietary needs while minimizing cooking time and complexity. With an emphasis on affordability and convenience, Picnic positions itself as a reliable option for consumers looking to efficiently manage their grocery needs without compromising on quality.
This profile hasn't been claimed by the business owner.