Great service
Kept up to date. Polite and friendly. Quick and easy. Quickly put my mind at rest.

RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
RAC Mobile Mechanics receives high praise for its friendly and helpful service, with many reviewers highlighting the excellent attitude of the staff. Customers appreciate the promptness of the mechanics, who often arrive on time and provide clear explanations of the issues at hand.
Reviewers frequently mention feeling supported and kept informed throughout the process, which adds to their overall satisfaction. However, some customers express frustration with the wait times, particularly during busy periods, and a few have noted difficulties in contacting a human representative when logging breakdowns. Despite these concerns, the majority of feedback reflects a positive experience with the service provided. Overall, RAC Mobile Mechanics is viewed favorably, with a strong emphasis on quality service and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,225 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 1105 |
| Aug 25 | 4.8 | 60 |
| Sep 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Prompt,helpful service”
“It is ridiculous that paying customers are being left in the cold and dark like this with no support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.6 out of 5 (good) | — | 1,225 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: RAC Mobile Mechanics is #1 of 5 on overall rating in this group.
500 reviews of RAC Mobile Mechanics. Filter by what matters to you.
Kept up to date. Polite and friendly. Quick and easy. Quickly put my mind at rest.
The engineer that came out to see me was efficient and friendly. He gave me advice concerning the repair of my vehicle
Wayne ID 5838 is such a wonderful person to help in a time of need. I broke down at a very busy area coming off the m60 motorway. He kept in contact with me the whole time he was on his way. The whole time he was there he did his best to check the cause of the problem and to keep me informed every step of the way. He could see i was visibly upset and panicking and he did his absolute best to keep me calm and reassure me. He managed to move my car to a safe location and got it on the tow truck. He then took it to my local garage and offered to drive me home too. I cannot recommend Wayne enough. All in all a very good service, and friendly and helpful too.
Quick answers to the questions people ask most.
Response times can vary based on location and availability. We strive to reach our customers as quickly as possible, but for the most accurate estimate, please visit our website or contact us directly.
RAC Mobile Mechanics provide a wide range of services including emergency breakdown assistance, battery replacements, and minor repairs at your location. For a full list of services, please check our website or get in touch.
Our pricing may vary based on the time of day and the specific service required. For detailed pricing information, please visit our website or contact our customer service team.
Ensuring your membership details are up to date and providing accurate location information can help speed up our response time. For more tips and information, please visit our website.
We aim to provide excellent service to all our customers. If you're not satisfied, please contact us directly through our website or customer service line to resolve the issue.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great service got my car up and running and I got a new battery
Excellent service ...only negative was 3 hour wait.
polite and knowlageable good comunicator
David (5167) arrived quickly; friendly, helpful, knowledgeable.
The breakdown mechanic was very helpful and knowledgeable.
The service was prompt
When my car broke down recently, I contacted RAC via their portal on their website. It was very easy to do even for someone who is not tech savvy like me. After registering my breakdown, I received regular updates on my phone regarding when the operative would arrive. About 15 minutes before his arrival, John 1603 called me to let me know he was on his way. When he arrived he diagnosed the problem with my vehicle. He then explained my options and I chose to have my car transported to my preferred local garage. Overall John was polite, efficient, very knowledgeable, and a "good guy!". Thank you RAC, highly recommended. ⭐️⭐️⭐️⭐️⭐️
Professional help. Richard (ID 3829) managed to recover my car from a particularly tricky position and deliver it safely to my local garage.
Everything that could be done to get me back on the road quickly was done, Shaun the RAC technician 3424, was polite knowledgeable and went beyond what I expected. He followed me nearly home to ensure my safety. Thank goodness I was an RAC member or it would have cost me a fortune
The patrolman Mark (2512) was knowledgeable, told me the problem and showed me what had happened to cause the problem fantastic
Great job with good technical advice
I had a flat tyre on a busy road. John arrived 20 mins after I logged the call. He put me at ease and quickly went about trying to fix my tyre. My tyre was badly damaged so he called and arranged for me to go to Kwik Fit, repaired my tyre so I could drive there. And followed me there to make sure I was ok. I can not fault this really excellent service! Thanks John.
Fast recovery. Eric, patrol ID is 4872 was great
The mechanic was amazing and explained everything I asked.
RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
This profile hasn't been claimed by the business owner.