Stuart did a great job
Stuart did a great job. Quick & efficient

RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
RAC Mobile Mechanics receives high praise for its friendly and helpful service, with many reviewers highlighting the excellent attitude of the staff. Customers appreciate the promptness of the mechanics, who often arrive on time and provide clear explanations of the issues at hand.
Reviewers frequently mention feeling supported and kept informed throughout the process, which adds to their overall satisfaction. However, some customers express frustration with the wait times, particularly during busy periods, and a few have noted difficulties in contacting a human representative when logging breakdowns. Despite these concerns, the majority of feedback reflects a positive experience with the service provided. Overall, RAC Mobile Mechanics is viewed favorably, with a strong emphasis on quality service and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,225 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 1105 |
| Aug 25 | 4.8 | 60 |
| Sep 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Prompt,helpful service”
“It is ridiculous that paying customers are being left in the cold and dark like this with no support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.6 out of 5 (good) | — | 1,225 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: RAC Mobile Mechanics is #1 of 5 on overall rating in this group.
500 reviews of RAC Mobile Mechanics. Filter by what matters to you.
Stuart did a great job. Quick & efficient
From the beginning it was easy clear and understanding.And I appreciate Simon (3552) and his experience and knowledge with my issue and of his job making sure I got home safe following me home ,which was very generous of him.Wishing everyone to have the same experience as with a mechanic like Simon.
Very professional and provided an excellent service
The technician was very efficient and knowledgeable.
Quick answers to the questions people ask most.
Response times can vary based on location and availability. We strive to reach our customers as quickly as possible, but for the most accurate estimate, please visit our website or contact us directly.
RAC Mobile Mechanics provide a wide range of services including emergency breakdown assistance, battery replacements, and minor repairs at your location. For a full list of services, please check our website or get in touch.
Our pricing may vary based on the time of day and the specific service required. For detailed pricing information, please visit our website or contact our customer service team.
Ensuring your membership details are up to date and providing accurate location information can help speed up our response time. For more tips and information, please visit our website.
We aim to provide excellent service to all our customers. If you're not satisfied, please contact us directly through our website or customer service line to resolve the issue.
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Very well mannered made me feel safe being a woman alone on a backroad I had a blow out on tyre and liam 4801 does his job very professionally followed me to the tyre garage and stayed till he knew I was sorted , very polite and professional well recommended thanks again Liam
Simon was great, very professional and personable. A credit to the service.
Richard - ID 5009 turned up to within a few seconds of the expected time given by the app. He got straight to work and identified the problem. Very professional and informative. He did not carry the battery i needed, but he got the vehicle started so i could drive to local garage.
Great, professional service from George ID: 2376. Very knowledgeable and courteous
Fast response, Jack was thorough and fixed the issue in less than half an hour.
Excellent service from Callum (1270) and the RAC. Arrived when expected, he provided full explanation of the problem with the car and used his expertise and initiative to fix the problem temporarily so that I could drive the car. He also followed me to the garage in case there were any issues, which made me feel confident and relieved. I am very grateful for his help.
I only waited about 40 mins for help. Mark was able to sort the problem quickly and efficiently while making sure I was safe adjacent to a busy dual carriageway. I had made a comment online that I had a medical appointment at Derriford and I was thrilled to make in time.
The job was excellently done and the service was carried out in the predicted time frame. I may have inadvertently sent an incorrect rating previously, due to difficulties with your website, but I am now confirming that the service was 5star.
I bought RAC’s breakdown cover because it clearly advertised a “FREE MOT” as part of the plan. I even saved a screenshot as proof when I signed up. That free MOT offer was the main reason I chose RAC over other providers. But now that I actually need to book the MOT, there’s no sign of the offer — no voucher, no booking link, no instructions. I contacted RAC via their official enquiry form and received only a reference number (ref: UF152204367) — since then, silence. It's been days with no reply, no follow-up, nothing. It feels like a bait-and-switch. They used the free MOT to attract customers, and now they're ignoring it. I'm very disappointed — it feels like I’ve been misled or even scammed. If you're considering RAC based on the "Free MOT" offer, I strongly suggest you be cautious — they may not deliver what they promise.
Very helpful and also a nice attitude,. so was great
Very helpful, polite and patient, from start to finish.
I never usually do reviews but I have too with this one. This just tells you how great it was!!! Hassle free assistance. Professional at every step. Breaking down is a stressful situation and the RAC made this experience a positive one
RAC Mobile Mechanics is a comprehensive automotive service provider that caters to a wide range of driving needs, including breakdown cover, car insurance, and vehicle maintenance. Established in 1897, the company has built a reputation for reliability and convenience, offering services such as on-the-spot repairs in the event of a breakdown, at-home car servicing and repairs, and award-winning car insurance policies. RAC Mobile Mechanics aims to provide peace of mind to vehicle owners and drivers, emphasizing ease of use and customer satisfaction through its offerings. The company targets individual car owners, van drivers, and businesses with its diverse range of services. By providing a mobile mechanic service, RAC Mobile Mechanics eliminates the need for customers to visit a garage for repairs and maintenance, instead offering the convenience of professional services at the customer's location. Additionally, with its breakdown cover and car insurance products, the company appeals to a broad audience looking for reliable and accessible automotive support. The myRAC app further enhances customer experience by offering features such as breakdown reporting, local fuel price comparison, and reminders for vehicle servicing, tax, and MOT dates.
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