Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process.
The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
Ryder & Dutton Estate Agents has a positive customer experience.
Ryder & Dutton Estate Agents consistently receives high praise from customers for their professionalism and proactive approach in handling property sales. Reviewers frequently highlight the friendly and helpful nature of the staff, with specific mentions of team members like Laura, Kia, and Geraldine, who provide excellent communication and support throughout the process.
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Many clients express satisfaction with the timely updates and guidance received, making the often daunting experience of buying or selling a home much smoother. However, a few reviews indicate issues with communication during the sales process, particularly when delays occur. One particularly concerning review mentions a negative experience related to perceived discrimination based on accent.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
-0.1
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
4.9
88
Dec 24
4.8
107
Jan 25
4.9
107
Feb 25
4.9
123
Mar 25
4.9
189
Apr 25
4.9
130
May 25
4.8
99
Jun 25
4.8
106
Jul 25
4.7
51
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Customer service35%
169 mentions
Helpful support29%
141 mentions
Professionalism24%
117 mentions
Fast & efficient16%
77 mentions
“The whole team gave excellent service and regular communication throughout the entire process”
On “Customer service” · Jul 12, 2025
Top complaintsof 10 negative reviews
Response time30%
3 mentions
Payment issues20%
2 mentions
Communication20%
2 mentions
Damaged20%
2 mentions
“Never, EVER rent a property through Ryder & Dutton Halifax”
On “Response time” · Jun 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Hi I just purchased a house this company
And the staff there were amazing, specially Geraldine, she has been amazing from the day of the offer and the day of completion… thank you so much Ryder and Dutton and Geraldine
We decided to sell out property via Ryder & Dutton after we were so impressed with their service when buying the property. Zoe and Jenny Boyle really looked after us.
Jenny took all the stress out of moving and chased up the solicitor on both sides constantly. Jenny was always available when we had any questions.
I would definitely recommend them and wouldn’t hesitate using them in the future.
5 star agents
I have just moved into my new home, Ryder & Dutton were very good in communicating throughout the process. Lacey Williams was the negotiator and was very professional in dealing with the sale. I was very pleased with how the process was carried out.
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Geraldine made the whole process seamless and I was constantly kept informed about each stage of the sale. Highly recommend. I have used Ryder and Dutton to both buy and sell multiple homes over the years.
I'd just like to thank everyone at Ryder & Dutton for looking after the sale of my property.......especially Geraldine Marsden, for always keeping me upto date with how the sale was going......
Everyone at Uppermill office has been really good....
Thank you all, Brad Bennett
We highly recommend Kirsten Woodhead from your Ashton Branch. She has remained very professional throughout our selling of Arbor Grove property and she has supported us immensely with her communication during this sale. She has pursued matters and supported us with the conveyancing team from buyers and sellers team and put us at ease during what has been sometimes been deemed as quite stressful. We believe she has gone above and beyond her duties as a Sales Negotiator. Thank you so much Kirsten we would truly recommend Ryder & Dutton Estate Agents for their expertise!! Regards Linda & Mike
Couldn’t recommend them enough. Everyone we have dealt with from start to finish has been great. Catherine was our initial contact during the advertising and viewing stage and was so helpful with updates and advice. Then Ada was our contact once we had Sold and going through that process up until completion. Very attentive, helpful, and friendly
Professional in their approach with me, kept me informed on what was happening, quit stressful at end on completion date but it all came through according to plan.
Laura & Leanne are both local to Colne Valley and know the area really well.
They were honest and fair with both sides of the buyer & seller negotiations and really helped the sale progress and stay on track despite some challenges
even though our original buyer pulled out Laura was able to help the sale get back on track and was sorted with a new buyer within a couple of weeks.
We were kept up to date with progress on a regular basis, really pleased with the service we have received.
We completed on our first home in June 2025. Throughout the purchase Michaela and Jade were there to guide us through it and made the whole process seamless and enjoyable. They were a great help passing information on through the seller and I, and stayed in touch throughout the process until we completed. Could not have asked for a better team! Thank you ladies!
Oliver, Jade, and Ammaarah were a pleasure to deal with, when selling our house, Maxine helped us to sell, which we knew would happen as we had been on a couple of viewings with her ourselves, so thank you all very much.
A very big thank you must go to Michaela though, keeping us updated on all progress at regular intervals, getting in touch with solicitors to find out information on our behalf, really going above and beyond, to ensure our process was as smooth as it could be.
From start to finish, we felt we were well looked after,
Moving is one of the hardest things in life, but having someone at the end of a phone, who solves issues as fast as Michaela, at the royton branch, I sincerely recommend.
R&D - a very good estate agent. Michaela was very helpful and patient in assisting us in viewing potential properties, until we found the right one - even after then, she was available for further viewings. Jade, was helpful as a direct point of contact once conveyancing commenced, and Oliver was available in the event of back up services required. All-in-all, we would recommend R&D (Oldham) to appoint whether it be for selling or purchasing.
Ewan and the team in Heywood were fantastic throughout the sale of my father’s house.
Ewan kept us up to date every step of the way. I would definitely use Ryder and Dutton again for any sales & purchases. Highly recommend.
A truley exceptional service, these guys know the market, from the first meeting to the final call, everyone in spoke to was professional and helpful, kept me informed gave invaluable and did a lot of the chasing, a big thank you to Laura and the Oldham office team
Lacey our estate agent was absolutely fantastic at the Oldham branch! For a very hard sale process - she stayed professional and supportive throughout.
Ryder and Dutton were ahead of the rest in terms of their effectiveness and efficacy.
Thanks so much for all your hard work!
Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process.
The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.