Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
Ryder & Dutton Estate Agents consistently receives high praise from customers for their professionalism and proactive approach in handling property sales. Reviewers frequently highlight the friendly and helpful nature of the staff, with specific mentions of team members like Laura, Kia, and Geraldine, who provide excellent communication and support throughout the process.
Many clients express satisfaction with the timely updates and guidance received, making the often daunting experience of buying or selling a home much smoother. However, a few reviews indicate issues with communication during the sales process, particularly when delays occur. One particularly concerning review mentions a negative experience related to perceived discrimination based on accent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.9 | 88 |
| Dec 24 | 4.8 | 107 |
| Jan 25 | 4.9 | 107 |
| Feb 25 | 4.9 | 123 |
| Mar 25 | 4.9 | 189 |
| Apr 25 | 4.9 | 130 |
| May 25 | 4.8 | 99 |
| Jun 25 | 4.8 | 106 |
| Jul 25 | 4.7 | 51 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The whole team gave excellent service and regular communication throughout the entire process”
“Never, EVER rent a property through Ryder & Dutton Halifax”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 5.0 out of 5 (good) | 0% | 1,000 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Ryder & Dutton Estate Agents is #1 of 5 on overall rating in this group.
500 reviews of Ryder & Dutton Estate Agents. Filter by what matters to you.
Great regular contact and updates on progress. Matt was good at touching base with our buyers, and communicating clear expectations to each party. This ensured the sale moved forward to completion. Matt's positive 'can do' attitude was refreshing and gave us peace of mind in what could be a stressful process.
Good service 👍
Not worth using. I used them to find a tenant as I thought it would be easier, 9 days after they gave my keys away they sent a "courtesy" email telling me there right to rent had expired. Courtesy would have been to mention this when they were doing the checks and not after they moved in. Next time I'll save my money and just look on Facebook
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
From the initial contact and valuation by Catherine to completion, the team at Ryder & Dutton made what could have ben a very stressful experience much smoother. The Holmfirth team; Fiona, Phoebe & Kia were extremely helpful and friendly. Fiona in particular was our main point of contact. We appreciated the prompt responses to any queries and the fact that we were constantly kept informed. Her support, patience and kindness is very much appreciated.
From initial conversation re selling to completion Ryder and Dutton have provided a great service. In particular Ada Grundy who was our move manager. Frustrating at times due to lack of comms from the solicitors but Ada supported us and provided information where she could.
We are renting our house out through Ryder and Dutton and Sarah Plaatsman - rental valuer - guided us through the rental process every step of the way. She made it as easy as possible for us, she took great pictures of our property and hosted our viewings with suitable renters. I would highly recommend!
We would highly recommend Ryder & Dutton. Communication was clear and consistent throughout every stage of the process. A special thanks to Emma, who was incredibly supportive and helpful. She arranged our appointment with their mortgage broker, which made things much easier for us. Our house sale and purchase were a little unique, but Emma’s dedication and efforts to see us through to completion were truly appreciated. Thank you
Can't recommend Ryder and Dutton enough! Oliver, Jade, Michaela and Veda have all been absolutely brilliant throughout the process of selling our house, which I must say sold extremely quickly. All staff at the Royton branch have been so helpful and so friendly. Such a lovely team!
After our first sale feel through we started dealing with Kirsten at Ryder & Dutton in Ashton. Kirsten was very helpful and liaised with our solicitors and the buyers solicitors and made sure we were up to date with everything. Selling a house is very stressful especially when you have a sale which falls through, however, Kirsten provided excellent knowledge and support throughout the whole process. Thanks.
Where to begin, well long story short. We went away for a 10 day break. During this time we bought our dream bungalow and sold our home. The help in achieving this is all down to Catherine Salisbury at the Heywood branch. Not forgetting the staff at the Middleton branch who as Catherine did are still working thier magic. Excellent experience. Although we don't have a completion date yet we know it is not far off. Updated regularly, no hassle, everything explained. John and Mary.
We bought our first house through Ryder & Dutton and would definitely recommend Adam Yates and the team in the Uppermill branch. Adam went above and beyond to make sure we were kept up to date throughout the process and was always responsive and honest when we called for an update.
I have been the buyer of a property through Ryder & Dutton. I have to say that the experience was beyond my expectations. It was a very lengthy process. And throughout the lovely Fiona Joyce kept me informed and went over and beyond to help me. I can honestly recommend them. .
Geraldine of Ryder and Dutton estate agents has been truly outstanding Geraldine has always answered my calls or emails, when I have needed her. She is very professional but friendly and approachable. When I couldn't get through to solicitors, I would phone Geraldine and she would get answers to my enquiries. I'm not great with forms, but Geraldine guided me through with everything I needed to fill on. I would definitely recommend her services through Ryder and Dutton.
Excellent handling of the sale. We were selling the family home after my Mum's death, and Ryder & Dutton were very good, working to timescales that suited us, not just them. The team were all very professional, and easy to deal with, achieving a very good price, in a short period of time. They worked well with our solicitor to achieve an efficient conveyancing
I worked with Lacey for the purchase of my house and she could not have been more helpful! She was very timely with information/responses to my questions, and nothing was too much trouble. Thank you Lacey!
Martha was super helpful throughout our purchase - friendly and professional service.
Didn't think we would deal with so many different departments within the agents, Starting with Owain, Dylan, Jessica then Geraldine, many thanks to you all. Finally exchanged in June 2025 from November 2024, though delays were Land Registry. Good experience.
Thank you to everyone at Ryder and Dutton for all your help and support. It wasn’t a straightforward sale and took quite a while. Special thanks to Carmel for all her patience, perseverance and professionalism. An amazing member of your team. We did it - thank you.
Ryder & Dutton Estate Agents is a well-established real estate agency operating in Greater Manchester, Lancashire, Yorkshire, and Derbyshire. With over 100 years of experience, the company specializes in providing comprehensive sales and lettings services to individuals and families looking to buy or rent residential properties. Their team of over 200 property professionals is dedicated to offering expert advice and local knowledge to facilitate a smooth moving process. The company maintains a network of 15 branches, ensuring that clients receive personalized support tailored to their unique needs. Ryder & Dutton is committed to community engagement and customer satisfaction, making them a trusted choice for those navigating the property market in the North of England. Their services include property valuations, mortgage advice, and a full suite of moving solutions, catering to both first-time buyers and seasoned investors.
This profile hasn't been claimed by the business owner.
