El servicio ofrecido ha sido óptimo
El servicio ofrecido ha sido óptimo, tanto antes y después.

Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
Reviewers generally express high satisfaction with Sinmaletas.com, highlighting the efficiency of their service, timely pick-up, and delivery. Many customers appreciate the professionalism and speed of the process, noting that their luggage arrives in good condition and on schedule.
Positive remarks emphasize the excellent customer service, with users feeling supported throughout their shipping experience. However, some consumers report issues, such as delays in delivery and lack of assistance when problems arise, particularly concerning damaged items. A few reviews mention that the estimated delivery dates could be more precise, suggesting a range rather than a single date. Despite these criticisms, the overall sentiment remains positive, with many recommending the service for its reliability and quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 495 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 18 |
| Sep 24 | 4.9 | 17 |
| Oct 24 | 3.9 | 11 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 4.2 | 10 |
| Jan 25 | 4.2 | 10 |
| Feb 25 | 4.9 | 9 |
| Mar 25 | 4.4 | 27 |
| Apr 25 | 4.3 | 62 |
| May 25 | 4.5 | 66 |
| Jun 25 | 4.7 | 83 |
| Jul 25 | 4.6 | 64 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 495 most recent reviews.
“Good service all in time”
“I'm starting to think Sinmaletas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | +2% | 495 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Sinmaletas.com is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.6).
495 reviews of Sinmaletas.com. Filter by what matters to you.
El servicio ofrecido ha sido óptimo, tanto antes y después.
Respuesta rápida con Apagón incluido. Mejoraría en reenviar docs ya q tuve q reenviar los mismos varias veces a sin maletas y tb a FedEx diferentes departamentos que me imagino no comparten toda info. El transportista educadisimo y muy atento.
Llegó súper rápido y todo en perfecto estado ! Gran servicio!
Servicio muy bueno, se comunicaron conmigo para saber cómo iba todo y fueron rápidos
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Muy rápida y puntual la recogida de las maletas.
Las maletas fueron retiradas de mi alojamiento en Barcelona y recibidas en mi alojamiento en Madrid en perfecto estado. Yo no estuve presente en ninguno de los dos puntos y me resultó muy cómodo, porque no me tuve que ocupar de nada.
La entrega prevista era el día 2.05 se entregó hoy día 6.5
Muy buena app.
vinieron a recoger las maletas el dia que lo pedi y cumplieron perfecto con la fecha de entrega!
Se destaca la puntualidad en la entrega tal como estaba previsto y la amabilidad en la correspondencia.
El servicio es muy bueno, mande 2 maletas grandes, las recogieron y las entregaron de lo mejor, no tuve ningún problema el costo por peso es fijo lo cual es genial... Me parece una gran opción y la recomendó 100
Puntualidad, buena educacion
Todo correcto. Muchas gracias!
En general, el servicio es bastante asequible, lo cual es bueno. Al principio, la página web me resultó complicada porque decía que mi correo electrónico no era válido, pero no era así. Además, una vez que recogieron y enviaron la bolsa, no estaba claro cuándo se haría el primer intento de entrega. Así que no estábamos en casa cuando llegó y, como era festivo y un fin de semana, esperé cinco días más para recibirla.
Perfecta comunicación para el envío y mejor aún para la recepción. Incluso se adelantó un día la llegada y me avisaron por si tenía disponibilidad.
Todo perfecto en tiempo y seguro
envié dos bultos, pero viajaron separados y llegaron en dos dias distintas
Buenos días, experiencia agridulce, reserve la recogida el día 22, no me comunicaron nada, cuando llamé para saber la hora aproximada de recogida , me dijeron que era un error, que el día estaba bloqueado, y directamente colgaron, llamé varias veces y siempre me colgaban, no tenia la certeza de cuando vendrían y yo partía de viaje ya.... las maletas al fin me las recogieron al día siguiente y han llegado bien
Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
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