Todo ha funcionado fenomenal
Todo ha funcionado fenomenal, la recogida, la entrega y en el calendario previsto.

Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
Reviewers generally express high satisfaction with Sinmaletas.com, highlighting the efficiency of their service, timely pick-up, and delivery. Many customers appreciate the professionalism and speed of the process, noting that their luggage arrives in good condition and on schedule.
Positive remarks emphasize the excellent customer service, with users feeling supported throughout their shipping experience. However, some consumers report issues, such as delays in delivery and lack of assistance when problems arise, particularly concerning damaged items. A few reviews mention that the estimated delivery dates could be more precise, suggesting a range rather than a single date. Despite these criticisms, the overall sentiment remains positive, with many recommending the service for its reliability and quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 495 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 18 |
| Sep 24 | 4.9 | 17 |
| Oct 24 | 3.9 | 11 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 4.2 | 10 |
| Jan 25 | 4.2 | 10 |
| Feb 25 | 4.9 | 9 |
| Mar 25 | 4.4 | 27 |
| Apr 25 | 4.3 | 62 |
| May 25 | 4.5 | 66 |
| Jun 25 | 4.7 | 83 |
| Jul 25 | 4.6 | 64 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 495 most recent reviews.
“Good service all in time”
“I'm starting to think Sinmaletas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | +2% | 495 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Sinmaletas.com is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.6).
495 reviews of Sinmaletas.com. Filter by what matters to you.
Todo ha funcionado fenomenal, la recogida, la entrega y en el calendario previsto.
Llamé por teléfono para informarme, recibí una muy buena atención telefónica y el envío llego en el plazo indicado.
Envié una maleta a mi hermana de Erasmus en Países Bajos y tuvimos una incidencia con la entrega porque no sabíamos que su telefonillo estaba averiado. Por este motivo el repartidor hizo varios intentos de entrega fallidos alegando que no había nadie en el domicilio. Una vez descubrimos el problema, y dada la gravedad de la situación, puesto que la maleta contenía medicación, Sinmaletas.com se tomó el caso muy en serio y se pusieron en contacto con la empresa de reparto en Países Bajos para buscar una solución. Contactaron conmigo todos los días, por teléfono o por correo electrónico para comprobar si la maleta se había entregado. La verdad es que estoy muy gratamente sorprendido porque este trato y este nivel de preocupación por sus clientes es algo a lo que las empresas, especialmente las de mensajería, no nos tienen acostumbrados... Además, todos los trabajadores con los que hablé, por teléfono o por correo, tuvieron hacia mí un trato humano exquisito. De verdad, no dudéis en contratar con ellos.
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Todo hecho conforme la programacion. En dia con las fechas e llego perfecta.
Muy fácil organizar el envío,fácil comunicación y trato muy amable .Puntualidad y corrección en la recogida y entrega
En envíos internacionales a US usan a FedEx: entregaron mi maleta tarde y a otra persona que tuvo la decencia de escribirme gracias a que puse mi dirección en una etiqueta normal no en las que mandaron a imprimir (tarde y diciéndome que no me habría llegado el email). La incidencia con FedEx la estoy solucionando yo, ellos nada de nada. Vamos que para llevar dos bultos a FedEx lo hagáis vosotros mismos, yo lo que quiero es que me devuelvan mi dinero por este pésimo servicio. Estoy como dice su web: Sin Maleta y mal atendida.
AVOID AT ALL COSTS. They're just an intermediary with Fedex & others - if something goes wrong they are unable to give you information on your package/tracking. I booked pick up for a Thursday, they ask you to be home 5 days for pick up - by Tuesday they still hadn't managed to have a couple of boxes picked up - I had already moved by then, so they asked me to leave the boxes with a friend at another address. Still nobody showed up, so I had to cancel. A week later I'm still without even a confirmation of the refund being made as they promised they would do when I cancelled. Save yourself the hassle - I had to book with UPS directly and was able to get the boxes picked up the same day. Edit to respond to their comment: How many times did I have to ask for a confirmation of refund since Tuesday? 3 times. When did I receive a straightforward response that the refund was "processed" on Thursday last week? Monday, same day they responded to my review here. You're lucky I'm not suing you for all the extra costs you made me incur by having to change addresses and now having had to buy new items since I am without my belongings for two weeks.
Perfecta organización tanto en la recogida como en la entrega
Un servicio puntual de calidad, bien explicado el como enviar los productos y respondiendo en tiempo y forma, todo llego en perfectas condiciones
Es un servicio muy practico. Yo lo utilizo para enviar mis maletas al destino de las vacaciones para viajar ligera en el avión. Fácil de arreglar el envío y siempre ha ido todo sobre ruedas. El servicio de atención al cliente también es de mucha ayuda también cuando a sido necesario
Es una empresa seria, contestan al teléfono inmediatamente, cumplen plazos, y se ajustan a los precios competitivos que te dicen desde un principio. Llevo tres años utilizando sus servicios.
Reparto sin problemas. Recogida a tiempo y las maletas llegaron bien. Por suerte los precios me los puedo permitir.
Totalmente recomendable!!Enviamos dos maletas grandes desde Cádiz a Italia para mí hija q estaba de Erasmus.Las recogieron y entregaron en tiempo y forma,mucho más económico que otras empresas de envíos muy conocidas, y además en todo momento se mantuvieron en contacto ,muy amables y competentes,y podía seguir por la app como transcurría el envío.Repitire sin dudarlo
Envié una maleta a Munich desde Zaragoza y tanto la recogida como el envío al hotel donde trabaja mi hijo fueron perfectas. No tuve el menor inconveniente con la empresa de transportes (Fedex en este caso). Lo mejor de todo fue el precio, 73€ precio final cuando ninguno de los presupuestos de otras empresas bajaba de 120€.
Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
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