Seriedad. Fiabilidad. Cercanía
Seriedad. Fiabilidad. Cercanía

Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
Reviewers generally express high satisfaction with Sinmaletas.com, highlighting the efficiency of their service, timely pick-up, and delivery. Many customers appreciate the professionalism and speed of the process, noting that their luggage arrives in good condition and on schedule.
Positive remarks emphasize the excellent customer service, with users feeling supported throughout their shipping experience. However, some consumers report issues, such as delays in delivery and lack of assistance when problems arise, particularly concerning damaged items. A few reviews mention that the estimated delivery dates could be more precise, suggesting a range rather than a single date. Despite these criticisms, the overall sentiment remains positive, with many recommending the service for its reliability and quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 495 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 18 |
| Sep 24 | 4.9 | 17 |
| Oct 24 | 3.9 | 11 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 4.2 | 10 |
| Jan 25 | 4.2 | 10 |
| Feb 25 | 4.9 | 9 |
| Mar 25 | 4.4 | 27 |
| Apr 25 | 4.3 | 62 |
| May 25 | 4.5 | 66 |
| Jun 25 | 4.7 | 83 |
| Jul 25 | 4.6 | 64 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 495 most recent reviews.
“Good service all in time”
“I'm starting to think Sinmaletas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | +2% | 495 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Sinmaletas.com is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.6).
495 reviews of Sinmaletas.com. Filter by what matters to you.
Seriedad. Fiabilidad. Cercanía
Rapidísimo, en menos de 24h en su destino. La maleta llegó en perfecto estado.
Excelente servicio. Llegó rápido y súper puntual.
Excelente relación calidad - precio del servicio que ofrecen. Muy profesionales y muy atentos en todos momentos. Sin duda lo recomiendo 100%.
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Muy cómodo sin problemas
Porque fuern puntuales y llegaron todos los paquetes bien
asumible. Muy contento. Repetiré sin dudarlo.
Experiencia muy buena porque todo fue como se pactó, clara atención telefónica, búsqueda y entrega como se acordó. El tema del seguro no me quedó muy claro porque te hacen hacer un listado de cosas y te cubre el monto de la franquicia elegida entonces es en vano escribir todo!
Positivo: puntuales en entrega (tarifa express) Negativo: esperar la recogida de un paquete de las 9:00 a las 18:45 me parece exagerado. En mi caso de las 9 a las 14:45 Sugiero dar la posibilidad de ofrecer FRANJAS HORARIAS y/o mañana /tarde
Es una empresa seria que se preocupa por sus clientes. Todo llegó tal cual contratamos y la atención telefónica fue inmejorable.
La atención ha sido perfecta, la recogida en hora y la entrega en destino se ha ajustado a lo establecido.
Contrate su servicio para enviar una maleta de 20kg de corea del sur a españa para un jueves de 9 a 14h. Envio previamente toda la documentacion requerida segun los plazos necesarios, me dan el visto bueno y me quedo toda la mañana esperando en mi domicilio sin que nadie venga a buscar la maleta. Pasadas las 14h recibo una llamada y un mail conforme nadie vendrá a buscar la maleta, y que ademas les falta un documento, que se lo envie rapido y que no me pueden asegurar que recogeran la maleta el viernes. Rapidamente busco una alternativa dada la situacion y les solicito un reembolso ya que no han prestado el servicio contratado (recogida de maleta jueves de 9 a 14h), con lo que me contestan que hay un 25% de retencion (casi 100e), pero que podian reducirla a un 15%. Me parece que despues de no poder ofrecer un producto, solicitar encima dinero al cliente es ya demasiado. Seguramente de forma habitual trabajaran mejor (espero), pero esa fue la experiencia conmigo.
Cumplidos con los plazos Precio ajustado a la calidad del servicio ! Los recomiendo!
Asesoría muy personalizada para un envío internacional de México a España, mas economico y mejor servicio que la competencia Volveré a usarlo
Tramitamos la recogida en el Reino Unido de una caja grande con ropa y efectos personales para entregarla en Valencia y toda la gestión fue muy profesional y llegó antes de lo esperado.
Súper recomendado Solo es un trámite tedioso con aduana pero el resto todo bien
Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
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