My Driver was wonderful!
My Driver, Paulette, was considerate and stayed in constant communication with me. She was personable and kind and addressed me by name. She told me to have a “blessed day.” I appreciated her very much.

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
My Driver, Paulette, was considerate and stayed in constant communication with me. She was personable and kind and addressed me by name. She told me to have a “blessed day.” I appreciated her very much.
My order came fast and was pleased that most of my problems were addrest but still have missing restaurants that i usually from not in selection...
It was easy to order, my food arrived on time, and was so delicious!! The driver was very friendly and courteous!! Definitely doing this again!!!
I love ordering food from bite squad but I wish they had more restaurants on here for my hometown of Trumann,Arkansas.
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My driver was Awesome! He was even kind enough to help me find/get my dog from under his car. My experience was great, accurate, convenient and fast. ( thanks for picking up our family’s favorite- Mexico Chiq )
Picked up order went to another town to get someone elses order dropped theirs off first had it for nearly and hour in the car. Had a car full of people refused to get out of the car. AnnaMarie H. hispanic female driver. Service rep was as rude as the driver. This will be reposted to other review sources.
Food was on time and everything was there. And the driver was very polite
They have not stopped charging me Unlimited, after 2 years of requesting cancellation. I will have to block them now from my bank.
We love Bite Squad! It’s simple to order and delivery is fast. If we ever do have an issue, they handle it quickly and professionally. We’ve tried at least five different food delivery services but Bite Squad is easily our favorite!
It was Britany’s first day, and she nailed it. My place is hard to find for a seasoned driver! My food was from Chepe’s, and it was supremely good. Buttercup, my kitty, enjoyed the chicken chimichanga as much as I did. She loves the shredded chicken.
The food from AC’s in Hernando, was excellent. Delivered hot! Love bite squad teaming with great restaurants!
This was my first time eating here and I will honestly say it was the best chicken pita I’ve ever had. The quality was so good and fresh, I only wish you had a large size!
Food was good. I believe the app should communicate more once the order is placed and have a locator and continual text messages until the order is delivered. The driver was great
Great service!
It is Aug 17, 2021. This is the 3rd time since Aug 5 that my food has been late. This time it has been an hour and 15 mins and still no food. I can only imagine what the food will be like. At this point I am giving up and ordering from another company. Yesterdays food was soggy and cold. Aug 5 food was lukewarm and less than desirable. If I could give them a ZERO I would.
Great first experience with bite squad. Thanks so much!
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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