Fantastic Flavor and Attention to Personal Requests
Fantastic flavor and attention by the restaurant to our special instructions. This is Maui's best Thai, hands down. Nothing even close. Highly recommended. Jonathan and Ruth!

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
Fantastic flavor and attention by the restaurant to our special instructions. This is Maui's best Thai, hands down. Nothing even close. Highly recommended. Jonathan and Ruth!
3rd time. All 3 times were great. Love the lime rice.
Never once had an issue since I started using them. Always on time or early. Even if they were ever late it wouldn't be an issue cause I don't get a lunch break, so I just eat in between customers
Terrible place to work. You drive miles to deliver only to be met by a dog. Most of the people that order from them leave there dog out loose to rome. Avoid this place not worth your gas or are you a dog catcher
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Sonic on Rodney Parham did it all perfectly. Food was nice and hot, and Velvet, the delivery driver, was great and very friendly!
The good was great. Jean is always nice. And the food arrived early.
Jersey Mikes. The Food was good, and on time. The driver was pleasant and courteous.
We ordered Japanese. The delivery driver was very courteous and even apologize because their was a train. She actually was early.
My delivery was awesome and smooth
Ordered from a local okazuya restaurant. The restaurant did not have a few items. Someone from Bite Squad called me twice, once for letting me know that a few items were not available and to check if I wanted anything in replacement of the missing items, and second, to inform me that my order was going to be slightly delayed. Excellent service on their part. The driver was prompt, and courteous, and followed my special instructions. I highly recommend Bite Squad!
The food was very tasty and was delivered when expected! Will order again in the near future thank you Perkins & Bite Squad for a order well done!
Delicious food and a friendly, courteous, and prompt driver.
The driver was super friendly and almost twenty min faster than estimated time, so my food was still hot!
Delivery was great, fast and friendly not to mention very patient!!
Driver did well. Order was delivered early. Was professional and courteous.
Delivery was wonderful and fast. Sarah was polite and very friendly.
My delivery was wonderful, but my dinner had a mistake. Cracker Barrel didn't check it well. Instead of green beans I received turnip greens. My daughter wasn't happy with it. Other than that the food was good.
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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