Bite squad is the best
Bite squad is the best, Landon our Waipahu driver is awesome!! Always on time & courteous!

Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
Bite squad is the best, Landon our Waipahu driver is awesome!! Always on time & courteous!
Vesuvios is always delicious.
It took 2 drivers 2 hours to get me my order. (I live 15 mins from the restaurant.) I called 1st driver and they admitted they delivered to the wrongs address. They said, "Oops! My bad." I replied, "Well what am I supposed to do now?" Their response was, "I guess you nees to call bite squad." Then he hung up the phone on me. So, I get on the customer service chat and waste time with a customer service rep who cannot correctly answer simple questions. Through the conversation the CSR contradicted themselves, wouldnt answer simple questions, and kept being dismissive. I asked to cancel the order and get a refund. Instead they reordered the food (which when I asked if they reordered the food the CSR said no reorder was made.) The food arrived FINALLY, but I was missing a side item I paid for and the dipping sauces were incorrect. I was told that I do not get a refund either. This was my very first and very last experience with bite squad. Deplorable!
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Every single time I order from Wildwings they get it right!! Every single dip and added extras LOVE IT!!!!
AAwesome y’all did a great job even called to see wer was located
We order from Bite Squad on a weekly basis for our staff. They are always on time and very helpful.
The driver was very polite.
Alachua sports pub is amazing!! The burger was possibly the best I have ever had from a restaurant. Time of delivery was great as well. Had my food in 30 min.
fantastic food at an insanely reasonable price. our families have been supporting this local business for years the flavor and quality is best in town .
The driver found my place very quickly and efficiently. The only problem was that the lid on the cup with the pickled beets wasn’t closed flush, and the pickling fluid spilled on the inside of the paper sack.
Customer service, beginning with the driver, is top notch.
Everything was really good except for the medium wings didn’t have any sauce on them & the extra sauce on the side was really spicy
I ordered at around 8:30 pm food showed up at around 10:30 pm not terrible except the food was wrong and super cold...after a little investigation, my food was picked up at 6:30 pm (confirmed by the restaurant and receipt)...how is this possible? I hadn’t even ordered yet. It turns out the receipt was a door dash order that he picked up at 6:30 ...so the driver drops off 4 hour old food that made me sick and bitesquad thinks 5 dollars will make me go away. I GOT SICK FROM YOUR ERROR AND 5 WHOLE DOLLARS IS YOUR SOLUTION.
We have used Bite squad out of necessity since the pandemic began. This is absolutely the WORST company I have ever encountered in my over 30 years in the hospitality and food service industry. We have had repeated bad service, late or no delivery and even though I have asked many times have never spoken to a live person. The corporate office is hiding somewhere under a rock and does not EVER care about service. We have been lied to, have had our food tainted by disgruntled drivers, been ignored and been poorly treated because they know we needed them. We live in Arkansas, and this is the worst!
The service and options on bite squad are amazing and the driver we were assigned went out of his way to make everything perfect. Thanks for the two lemonades!😉
Food arrived timely and hot!
Good got here on time and was still hot and delicious .. Thanks
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
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