Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives mixed feedback from customers, with many praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience.
However, significant complaints arise regarding order accuracy and customer service. Numerous consumers report issues with uncommunicated delays, missing orders, and unexpected charges that inflate their bills. Some express frustration over the lack of support when trying to resolve these issues, leading to a perception of the service as unreliable. While many enjoy the food and appreciate the drivers, the recurring problems with service and order fulfillment overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring other delivery options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 1.0 | 1 |
| Sep 23 | 1.0 | 2 |
| Oct 23 | — | 0 |
| Nov 23 | 2.0 | 1 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We had never used Bit Squad until now, and we were thrilled with our delivery”
“If you see your order using this 3rd party service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.2 out of 5 (fair) | 3.1 out of 5 (fair) | — | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Bite Squad is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.2).
500 reviews of Bite Squad. Filter by what matters to you.
While I have had issues with bite squad and other restaurants but this combo always seems to work well for us. Tonight the food was hot, the order was correct and it was delivered earlier than the estimated time given on the original order.
Every single time I have ever used Bite squad something was missing or wrong. This last time it notified me that my driver has picked up my order and on the way. I kept eye on the tracker to make sure I was able to get my food as soon as delivered. I witnessed the driver pick up my $71 order from a local Japanese restaurant, then drive to Chick-fil-A and sit in the Chick-fil-A parking lot for over an hour before heading to my house. When you pay UP FRONT the choice in addition to your payment says.... ( change and/ or tip) when I ordered I put $10 in that option. When my driver FINALLY ARRIVED she was in a car with 4 people, my food was on some guys lap in the back seat and after he tied the top of the bag she grabbed it and got out. As she tried to hand me this EXTREMELY LATE ORDER I told her that I would like my tip back for $10 she said no, I said the option says change or tip and obviously my $71 Japanese order sitting somewhere for over an hour would be cold and I no longer wish to leave a $10 tip.... She said F you BIT*H and threw my food on the ground. Her little homies in the back seat threatened me. Ofcourse I was unable to eat anything from my $71 order. I emailed, called and live chat Bite Squad my money was NEVER RETURNED, my food was NEVER REPLACED , and ofcourse the POS driver NEVER FACED ANY consequences. HER NAME WAS ANNA-MARIE. I have dealt with a lot from Bite squad, but I refuse to let them continue to steel my money and abuse me in this way. Someone will eventually end up pressing charges....NO DOUBT!!!! Worst company EVER!!!!!!!! GREEDY, MONEY HUNGRY THIEVES THAT COULD CARE LESS ABOUT THE CUSTOMER. DON'T SAY YOU WEREN'T WARNED!!!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Their food is very good, but the last 3 orders were wrong! This was their last time, but my food arrived hot, CORRECT, and delicious. Thank you MC and to Bite Squad for their excellent customer service ,
Great! And Fast!
Driver was awesome !! On time and so friendly !!!!
Fast delivery
What a horrible platform to work for. Super unorganized and when orders exceed wait time they do not credit you whatsoever. So in total you can waste an hour of your time attempting to make money off this platform just for them to screw you. Will not use again.
Wonderful! I order frequently and from a variety of restaurants. Vero Beach, Florida is a friendly little town and this company reflects it well. Friendly, respectful drivers give contact-free delivery - Setting orders where I request. Orders are correct, delivered hot, and I like the restaurant choices for delicious meals. They have many excellent indie local places and chains too. ❤️
Love Bite Squad! I have never had any issues with them, trust them fully with my order and I appreciate how they communicate with me. Their service is amazing and my driver today, India, was absolutely incredible!!!!
This was not our first time using Bite Squad and it won’t be the last! Delivery was very fast which meant our food was hot and our driver was friendly and professional as always! Great job from a great service provider!
Food was great, Bite Squad is awful. Food (soup) was cold.
Getting better keep up da good work. Don’t Eva give up . Satisfying customer. Elvira Ellen- Puninani Kanana👄❤️💕🤡😍🥸🤮😂👽😅🤪👻☠️💀
London delivered our food and DANG was he QUICK. Our food was still hot, no reheating required. Thank you London in Venice, FL! Ale House was amazing, it was our first time ordering from them. I have Celiac so I was a little nervous but so far all good!
Robert was excellent! He shared that I was his very first order! This was the best Bite Squad experience I have ever had! My food was hot and delivered within the estimated time frame noted upon placing my order. I hope I get him again the next time I order at home.
Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
This profile hasn't been claimed by the business owner.
