Fast and efficient
Graham the fitter who came to the house was very knowledgeable Nd friendly. The job was done efficiently and everywhere was left clean afterwards.

E.ON Next Energy Ltd is a customer-focused home energy supplier based in the UK, providing electricity and gas services to residential customers. The company offers a range of fixed and variable tariffs designed to meet diverse energy needs, including options that cater to electric vehicle (EV) owners. E.ON Next's tariffs, such as the Next Fixed and Next Pledge, allow customers to lock in energy prices for specific contract durations, ensuring budget predictability and cost savings. Targeting environmentally conscious consumers, E.ON Next also offers renewable energy options, including tariffs backed by wind energy. Their pricing structure is designed to remain competitive, with some plans guaranteed to stay below the Ofgem price cap. Overall, E.ON Next aims to provide flexible energy solutions that accommodate the evolving needs of modern households while promoting sustainability in energy consumption.
E.ON Next Energy Ltd receives overwhelmingly positive feedback from customers, who frequently highlight the helpfulness and friendliness of the staff. Reviewers appreciate the easy switching process and clear communication, often describing their experiences as smooth and efficient.
Many consumers note that the service is straightforward, with a user-friendly website that simplifies account management and tariff changes. However, some customers express concerns regarding billing issues, particularly related to meter readings and unexpected changes in monthly payments. Despite these occasional complaints, the overall sentiment remains highly favorable, with most users recommending E.ON for its excellent service and support. Overall, E.ON Next Energy Ltd is viewed positively by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 999 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 999 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issu...”
“E-on have bombarded me with emails, texts and letters over the last few years to a point where I'm ready to change pr...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Website & app | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 999 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.4 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: E.ON Next Energy Ltd is #2 of 5 on overall rating in this group.
500 reviews of E.ON Next Energy Ltd. Filter by what matters to you.
Graham the fitter who came to the house was very knowledgeable Nd friendly. The job was done efficiently and everywhere was left clean afterwards.
The new Tariff appears to be value for money.
Excellent service all around. Thanks.
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Withholding part of my refund in case I have a big bill in winter is an absolute joke Whether my bill is big in winter or not , IS NONE OF YOUR BUSINESS , I'm not a child , I don't need your help and when I ask you to refund over a £100 to make money in my bank and not yours , You should just return my money Update I got your email Corporate bullshit Standardised answer I don't need or want any company I pay for a service to dictate to me how to manage my money I've always paid my bills on time and covered them for over 40 yrs See the words ..paid Your a service , I pay for your service , not the other way round You should do as I ask , your a service hence the word service My father at 87 was over £800 in credit last year That's an absolute disgrace , it's lawful overpayment..I call it robbery
Very efficient and friendly.Also phone was answered quickly.
Very ,very simple,no fuss
After arranging my new tariff I received an email from you addressed to The Executor of Alan Draycott with the old account number. I changed the account into my name under account number A-A77CAAC9 after my husband's death in 2022. After a telephone conversation with a very helpful employee, the matter has been resolved-the original account deleted.
I had got into credit by a significant amount, the process of requesting a refund was very straightforward and I received it quickly.
Refund dealt with swiftly.
Fast efficient and welcome assistance at a difficult time
You will only let me reduce my standing order by 10% when I am in credit and you will not refund all of the money I have already paid you. You also make it sound as though you are doing me a favour by giving me some of the money back. UPDATE then reply with a condescending email assuming I’m a 7 yr old explaining how my account works.
Refund Received
E.ON Next Energy Ltd is a customer-focused home energy supplier based in the UK, providing electricity and gas services to residential customers. The company offers a range of fixed and variable tariffs designed to meet diverse energy needs, including options that cater to electric vehicle (EV) owners. E.ON Next's tariffs, such as the Next Fixed and Next Pledge, allow customers to lock in energy prices for specific contract durations, ensuring budget predictability and cost savings. Targeting environmentally conscious consumers, E.ON Next also offers renewable energy options, including tariffs backed by wind energy. Their pricing structure is designed to remain competitive, with some plans guaranteed to stay below the Ofgem price cap. Overall, E.ON Next aims to provide flexible energy solutions that accommodate the evolving needs of modern households while promoting sustainability in energy consumption.
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