Excellent
This lady is very polite hard working and efficient. I would recommend her to everybody

Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
Consumers consistently praise Fantastic Services for their exceptional cleaning and gardening services, highlighting the professionalism and hard work of their staff. Reviewers frequently mention specific cleaners, such as Shengyul and Petya, noting their punctuality, kindness, and attention to detail, which contribute to a sparkling clean environment.
Many express satisfaction with the transformative results of deep cleaning and garden maintenance, emphasizing the quality of work and the reliability of the service. However, a small number of reviews reflect dissatisfaction, with some customers mentioning issues related to service consistency and communication. Despite these minor complaints, the overwhelming sentiment remains positive, showcasing Fantastic Services as a reliable choice for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Sources agree: every scored source rates this company within 0.0 of the others.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,769 | 95% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 30 |
| Jun 25 | 4.8 | 848 |
| Jul 25 | 4.7 | 758 |
| Aug 25 | 4.5 | 113 |
| Sep 25 | 4.7 | 60 |
| Oct 25 | — | 0 |
| Nov 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Shengyul has been our cleaner for over 4yrs, couldn’t live without her”
“They have a very very bad behaviour and no good customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.3 out of 5 (good) | 2.4 out of 5 (poor) | −2% | 1,869 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 3.9 out of 5 (good) | — | 1,004 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | — | 1,000 |
Bottom line: Fantastic Services is #1 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.4).
1,809 reviews of Fantastic Services. Filter by what matters to you.
This lady is very polite hard working and efficient. I would recommend her to everybody
She took time to ensure very place was well cleaned.
I had ten velux windows that needed cleaning. He did them very effectively and when he had trouble accessing some from the inside he didn't hesitate to climb up to the roof and do it from the outside.
Kolade was a consummate professional and did a great job cleaning my flat. He was friendly and respected my property. I would definitely recommend him.
Quick answers to the questions people ask most.
Fantastic Services provides a wide range of home and business services including cleaning, pest control, gardening, handyman services, removals, and property maintenance. They offer both one-time services and regular maintenance contracts. Services are available for residential and commercial properties.
Most Fantastic Services operate 7 days a week, typically from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 4:00 PM on weekends. Hours may vary by location and service type, so it's best to check when booking your specific service.
You can book services online through their website, call their customer service line, or use their mobile app. Most services offer instant online quotes, while others may require an on-site assessment for accurate pricing.
Yes, Fantastic Services typically carries public liability insurance to protect against accidental damage during service delivery. Coverage details may vary by service type and location, so confirm specific coverage when booking.
Cancellations are generally accepted up to 24-48 hours before the scheduled service without penalty. Rescheduling is usually free when done within the advance notice period, though policies may vary by service type.
Yes, Fantastic Services conducts background checks on their professionals and provides ongoing training. All technicians are vetted, insured, and trained in their specific service areas to ensure quality and safety.
Most services come with a satisfaction guarantee, typically ranging from 24 hours to several days depending on the service type. If you're not satisfied with the work, they will return to address any issues at no additional cost.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.7 | 100 | 5% | — | ● Not enough data |
Ivanka and Ivaylo did an amazing job with our after builders clean! Very grateful for their attention to detail and how generally nice they were the whole time. Thanks!
Very disappointing experience. Booked for a BBQ clean between 12-4:30. Went onto the chat with (not so) fantastic services around 3:30pm asking if they knew when I should expect the cleaner. I was told to let them know at 4:30 if they hadn’t turned up. Went back on to chat at 4:30 and informed them no one had arrived. I was contacted by customer services a few minutes later so can’t fault the attempts from customer services to rectify the situation as they rang the cleaner who informed them they were a long way from us geographically so would likely get to us around 6:30pm. Initially I accepted this but rang back at 4:45pm to cancel as we actually planned to go out. Again, the customer services individual was polite and helpful so no criticism of the individual just doing their job as they can only work with what they are given. The individual suggested rescheduling but as this was the first time I have used this company, I’m afraid the trust is already gone. The experience was disappointing. I received zero comms whatsoever about the cleaners arrival time being late. I know almost to the minute when other companies are likely to arrive so think this company would benefit hugely from providing more info here and investing a bit more on knowing where people are etc. If at 4:30pm the cleaner is 2 hours away, surely this would have been clear earlier in the day so why is the company reactive and not proactive? Why is it the customer calling and chasing and not the company being proactive when they clearly aren’t going to get to someone until very late. Much to learn for fantastic services I feel to get to the next level of service and actually deliver what the name suggests. I will now contact another company and hope they are reliable.
I was automatically renewed "membership" but only able to apply £30 one time. I only use carpet cleaning. this was not clear on joining. The services depends very much on who they send. I am utterly frustrated with them and will go elsewhere.
Happy with the Results! Just had my carpets cleaned by Georgi, and he deserves a good review! Importantly he was a great communicator before and during the booking. He managed my expectations about a certain stain and obviously cared about doing the best job he could. That, and the fact the results are good mean I was willing to write a review which I tend not to get around to! Thanks Georgi.
Those two men were fantastic thank you and send my appreciation to them
She was on time and very pleasant. It was her first time and managed to do the work efficiently.
Excellent service very happy
Left my garden very tidy
Taranpreet is a bright hardworking friendly woman. She does a bery good job and follows what you askbof her.
I paid almost £300 for an ‘end of tenancy’ clean and the house was barely cleaned at all, bathrooms were not touched at all, no dusting at all, whole rooms were not hoovered and the windows weren’t cleaned either. I ended up having to clean the house myself which was a total waste of time and money using the service in the first place. I logged a complaint and despite chasing it, I’ve still not received and apology or refund. It has been almost a whole month and I’ve received nothing. I’ve never dealt with such poor service and such inadequate customer service. Avoid at all costs.
I had my oven cleaned this morning. Operative was friendly and very professional. Work carried out to a high standard and no mess left. Highly recommended their services.
The gardeners were on time, polite and professional. The garden looked lovely. I would really recommend this service.
Such nice chaps. So efficient and professional 10/10 would use again for any future move
Excellent service ...!
Fantastic Services accepts various payment methods including credit cards, debit cards, bank transfers, and cash payments. Online payments are processed securely, and you can typically pay before or after service completion.
Fantastic Services operates in multiple cities and regions, but coverage varies by location. You can check service availability by entering your postcode on their website or contacting customer service directly.
Yes, you can set up regular recurring appointments for most services such as cleaning, gardening, and maintenance. Recurring customers often receive discounted rates and priority scheduling for their regular service slots.
Fantastic Services is a business services company that provides various professional solutions to commercial and residential clients. The company likely offers services such as cleaning, maintenance, property management, and other facility-related support services. They appear to operate as a multi-service provider catering to different business and household needs.
This profile hasn't been claimed by the business owner.