Brugsanvisning på drivhus ikke særlig…
Brugsanvisning på drivhus ikke særlig god man skal godt nok kunne tænke selv

Silvan A/S is one of Denmark's largest retailers of building materials, catering to both private consumers and professional craftsmen. Founded in 1874, the company operates 45 physical stores across the country, alongside a comprehensive online shop that offers over 30,000 products. Customers can find a wide range of items including tools, garden supplies, paint, and home improvement materials. In addition to retail, Silvan provides various services such as tool rental, key duplication, and custom wood cutting through its sawmill. The company also features a click-and-collect service, allowing customers to order online and pick up their items at a nearby Silvan location within 30 minutes. This focus on convenience and variety makes Silvan a preferred choice for DIY enthusiasts and professionals alike.
Reviewers generally praise SILVAN for its quick delivery and helpful staff, highlighting experiences with employees like Søren and Nawin, who provide excellent service. Many customers appreciate the ease of ordering and the promptness of shipping, often noting that their items arrive well-packaged and on time.
However, there are notable complaints regarding product quality, with some consumers receiving damaged or poorly cut materials, which detracts from their overall satisfaction. Additionally, issues with the click-and-collect service and inaccurate inventory information have frustrated some customers. Despite these concerns, the majority of reviews reflect a positive sentiment towards SILVAN, particularly for its service and efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 999 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.2 | 761 |
| Jul 25 | 4.2 | 238 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Virkelig behjælpeligt personale”
“Click an collect crap Det hele var pakket med skæve brædder Det dårlig service og ikke i orden at lægge skæve planke...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.9 out of 5 (fair) | — | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: SILVAN is #4 of 5 on overall rating in this group. On website & app, Ingrams Water & Air scores higher (4.6 vs 2.9).
500 reviews of SILVAN. Filter by what matters to you.
Brugsanvisning på drivhus ikke særlig god man skal godt nok kunne tænke selv
Skarp pris og hurtig levering!
Vi købte på click and collect i butikken fordi medarbejderne ikke kunne finde varen på lageret. Der stod at butikken skulle have 5 stk på hjemmesiden. Personalet bad derfor om at købet blev gjort på click and collect - hvorefter vi ventede det meste af en time på at få det udleveret
Arbejder er meget hjælpsom og rigtige søde
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Når man laver en click and collect, så er det for at komme hurtigt videre... Men når man har lavet en click and collect og betalt...og modtager en "dine vare er klar til afhentning"..og samtidig bruger tid på at vente på medarbejder der ikke ved om varen er betalt???
Købte er havemøbelsæt som er super fint men at men blev bedt om selv at hente det på lageret er super dårlig service. Vi finder lige en palleløfter du kan låne😳
Fantastisk kundeservice! Ung pige, kunne straks hjælpe mig eftersom jeg var kommet langvejs fra efter et badebassin med rutsjebane. Mine børn ventede spændt, men der var dsv udsolgt og fejl i lagerbeholdningen. Pigen fra kundeservice fandt et andet bassin og gav os en glidebane med til børnene som erstatning for rutsjebanen. Børnene er glade og jeg er glad. Tak til manal for den gode service.
Rigtig godt tilfreds
Havde bestilt tagbøjler til afhentning i Silvan i Køge… Kommer ud i butikken og får udleveret et sæt meget ukomplette tagbøjler uden indpakning og kun bøjler og halve fødder, altså en defekt returvare som var registreret som en komplet ny vare… Ekspedienten undskyldte mange gange og jeg gjorde opmærksom på at det jo ikke var hans skyld 😅 Lidt ærgeligt når tagbøjlerne skulle med på ferie dagen efter 🥵
Endnu en gang sublim og nærværende service af the one & only, Gerhard! TAK
Bestilling betaling og levering funkede.
Nem at bestille og hurtig levering
Flot design.
Silvan er dere bedst
Jeg bestiller en forkert pool, og kontakter silvan umiddelbart efter. Der stod den skulle leveres en uge senere. De kan ikke hjælpe med hverken at annullere ordren, eller stoppe leveringen. Så skal selv sørge for at tage imod den 35 kg pakke, for at køre den retur til en butik.
God service Tak fra mig
Silvan A/S is one of Denmark's largest retailers of building materials, catering to both private consumers and professional craftsmen. Founded in 1874, the company operates 45 physical stores across the country, alongside a comprehensive online shop that offers over 30,000 products. Customers can find a wide range of items including tools, garden supplies, paint, and home improvement materials. In addition to retail, Silvan provides various services such as tool rental, key duplication, and custom wood cutting through its sawmill. The company also features a click-and-collect service, allowing customers to order online and pick up their items at a nearby Silvan location within 30 minutes. This focus on convenience and variety makes Silvan a preferred choice for DIY enthusiasts and professionals alike.
This profile hasn't been claimed by the business owner.