Wiewiórka
👍very good 👍

Squirrel Internet Ltd is a telecommunications provider based in the UK, offering ultrafast internet services, home phone solutions, and mobile connectivity. The company aims to deliver high-quality customer service by providing direct access to knowledgeable staff, eliminating the need for call centers. Squirrel Internet Ltd caters to a diverse customer base, including residential users and small businesses seeking reliable and efficient internet solutions. The company's offerings include a standard Wi-Fi solution designed to accommodate multiple devices, as well as an upgraded multizone system for larger homes. Squirrel Internet Ltd emphasizes value for money, with pricing starting at £25 per month. Their commitment to customer satisfaction and loyalty rewards further distinguishes them in the competitive telecommunications market. For more information about their services and to check availability, customers can visit their website at www.squirrel.uk.net.
Squirrel Internet Ltd receives a largely positive reception from customers, with many praising the quick installation and reliable service. Reviewers highlight the ease of setup, often noting that the installation process is straightforward and efficient.
Consumers appreciate the good quality of service and the reasonable pricing, with several mentioning that they received solid internet speeds as advertised. However, there are notable complaints regarding customer service, particularly when it comes to contract cancellations and unexpected fees. Some customers express frustration over long wait times for installation and a lack of communication from the company. Despite these issues, the majority of feedback remains favorable, reflecting a strong overall sentiment towards Squirrel Internet Ltd.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 856 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 42 |
| Sep 24 | 4.5 | 41 |
| Oct 24 | 4.6 | 34 |
| Nov 24 | 4.2 | 61 |
| Dec 24 | 4.4 | 61 |
| Jan 25 | 4.2 | 43 |
| Feb 25 | 4.6 | 61 |
| Mar 25 | 4.4 | 76 |
| Apr 25 | 4.4 | 86 |
| May 25 | 4.0 | 59 |
| Jun 25 | 4.4 | 62 |
| Jul 25 | 4.2 | 47 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So far so good, we had broadband installed 2 weeks ago , the instalation was very quick, the router arrived the day...”
“Awful service, they lie are not trustworthy would not recommend, scammers told me I had 30 day cooling off period and...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | −1% | 856 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.8 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | 4.4 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 3.9 out of 5 (good) | +3% | 175 |
Bottom line: Squirrel Internet Ltd is #5 of 5 on overall rating in this group. On service, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.8 vs 4.4).
500 reviews of Squirrel Internet Ltd. Filter by what matters to you.
👍very good 👍
Just joined and leaving within a month already. No help moving dates for upcoming bill and installation was awful compared to other companys.
Brilliant communication from start to finish especially from the online chat team, I went for the 900mb package at a locked price of £29.99 for 2 years, this can't be matched with any other ISP. I have ran a few tests since installation and have been getting approx 800-870 download and 500-650 upload which is more than sufficient for the cost. I can't recommend them enough as my previous ISP wanted to charge the same price for only 150mb with mid contract price rises. If you are thinking of going with squirrel do it!
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Every time I want to watch or listen to something it costs more money naturally not explained to me when i signed the Micky mouse contract.
Install was terrible and the actual service isn't much better 200mbps instead of 900
Great so far
Professional,
The whole process was so simple I wish I had done it before
On installation the router and WiFi extender needed repairing which then allowed me to change the WiFi on 3 Sky Tv pucks. All sounds so simple but wasn’t at the time. Thanks to Pat and the support team for being very clear, and patient when talking me through the potential changes required- including SKY set up!
Came early which is never a bad thing, they were quick to install and I get get better coverage then I did with KC so I'm very happy at the moment thank you squirrel
When installing it had to tell the installer to either cover his boots or take them off as I have a cream carpet 🤔 after he left i went into the room and brick dust on the carpet still trying to get it out
Changed from MTH to Squirrel, very smooth transition, router arrived when they said it would plugged in and all working on the day they said it would, absolutely no issues customer service has been excellent internet is rock solid and at great price, highly recommend squirrel
Good immediate communication and workmen came one after each other. Up and running once router was set up. Pleased so far 😀
I was switching over from Virgin to Squirrel and, long story short, because I run a couple of media and gaming servers, I ran into some issues. It was the weekend so I sent an email, intending to phone Monday morning anyway. No need to. I was contacted by Harrison P via email just after nine am and with a little back and forth, they were able to sort my Internet issues with half an hour. I've gotta say it's so refreshing to be able to communicate directly with somebody who can make account adjustments and give technical help promptly amd efficiently. Thank you Harrison P and well done Squirrel, as hiring the right staff is the best base for any business.
Squirrel Internet Ltd is a telecommunications provider based in the UK, offering ultrafast internet services, home phone solutions, and mobile connectivity. The company aims to deliver high-quality customer service by providing direct access to knowledgeable staff, eliminating the need for call centers. Squirrel Internet Ltd caters to a diverse customer base, including residential users and small businesses seeking reliable and efficient internet solutions. The company's offerings include a standard Wi-Fi solution designed to accommodate multiple devices, as well as an upgraded multizone system for larger homes. Squirrel Internet Ltd emphasizes value for money, with pricing starting at £25 per month. Their commitment to customer satisfaction and loyalty rewards further distinguishes them in the competitive telecommunications market. For more information about their services and to check availability, customers can visit their website at www.squirrel.uk.net.
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