ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
I needed an health certificate for my NLV application and was recommended zoomdoc by a friend and am so glad I did the process was so quick and easy I received an email copy within two hours and the posted copy within two days. Highly recommended and will definitely use them again.
I haven’t received the Fit to Fly letter that we were asking for because of lack of documents submitted but they still charged me with £62.10….
Super fast and easy to get a medical cert for my French work visa, 5 stars after having been rejected by my local Drs surgery.
QUERIES RESPONDED TO WITH SPEED, VERY IMPRESSED. Two queries, would not upload an i-phone video clip worked out that it would only take a clip from the computer video and the question for multiple request I was not sure if that meant for two people or just two for me.
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Quick and efficient
Expert, compassionate and speedy service. Exactly what I needed on short notice and ZoomDoc delivered.
Speed, price, and responsiveness to questions made this a pleasing experience, once I realised that the application needs to be done on a phone not a laptop. The guidelines as one completes the forms were a bit unclear, especially about the extra form for South Africa, but queries via the website were quickly answered by email. Keeping the video under 60Mb was a bit tricky, but it worked. I'm happy to recommend this service.
Quick and effective, good communication throughout.
Easy to use, very quick in completing document
Does what it says it does - shortly i will have ordered f them 10 times which says how good they are.
All she did was rewrite my current diagnosis. I was expecting a new diagnosis for traumatic brain injury residuals.
Good, but it says a video between 30 seconds and 1 minute, yet the download rejected our 38 seconds video!
Very useful and saved the hassle of attending clinic. Step by step guidance and took me a couple attempts to complete however all done within 30 minutes.
Once we had paid the fee the instructions to complete the on line application was easy to follow
The document you sent wasn't suited to my requirements.
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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