Saving almost 25$/month
I’m still in my first quarter with Amber, but the trends seem promising. We’ve had two monthly bills now that have saved us almost 25$ each month. Looking forward to this trend sustaining.

Amber Electric is a renewable energy retailer based in Australia, offering households and businesses direct access to wholesale electricity pricing. The company empowers its customers to optimize their energy usage through innovative technology, including automated systems for battery storage and electric vehicle (EV) charging. By leveraging wholesale feed-in tariffs, Amber Electric aims to help users maximize their savings on electricity bills while promoting sustainable energy practices. Targeting environmentally conscious consumers looking to reduce energy costs, Amber Electric provides a platform that enhances the efficiency of solar power systems and battery storage solutions. Their services include real-time energy management and guidance on the best times to buy and sell energy, making them a suitable choice for those wanting to integrate renewable energy into their daily lives. Customers can expect a transparent and user-friendly experience as they transition to a more sustainable energy solution.
Amber Electric receives predominantly positive feedback, with many customers praising its transparent pricing and exceptional service. Reviewers highlight the company's innovative approach to energy pricing, allowing users to save money by tracking wholesale prices.
The ease of transitioning to Amber and the helpfulness of the staff are frequently mentioned as standout features. However, some customers express frustration with billing issues, noting significant increases in their usage charges and delays in customer service responses. Complaints about poor communication and unresolved issues also surface, indicating room for improvement in customer support. Overall, while Amber Electric is celebrated for its unique offerings and user-friendly experience, concerns about billing and service responsiveness temper the enthusiasm.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 714 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 9 |
| Sep 24 | 2.3 | 3 |
| Oct 24 | 4.7 | 41 |
| Nov 24 | 4.7 | 41 |
| Dec 24 | 4.5 | 31 |
| Jan 25 | 4.7 | 34 |
| Feb 25 | 4.7 | 51 |
| Mar 25 | 4.8 | 35 |
| Apr 25 | 4.9 | 21 |
| May 25 | 4.9 | 23 |
| Jun 25 | 3.8 | 28 |
| Jul 25 | 4.1 | 29 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Customer service has been amazing, explaining each questions answer clearly with the assistance to talk us through wh...”
“Amber electric have upped my usage charge by 3 times my original costing”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | +3% | 714 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 4.4 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | 3.9 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Amber Electric is #4 of 5 on overall rating in this group. On value, Sunwave gas+power scores higher (4.4 vs 4.1).
500 reviews of Amber Electric. Filter by what matters to you.
I’m still in my first quarter with Amber, but the trends seem promising. We’ve had two monthly bills now that have saved us almost 25$ each month. Looking forward to this trend sustaining.
I have been with Amber Electric (Australia) for just over a month and honestly couldn't be happier. They deliver on every promise they make and do not over promise and have never under delivered. By going to actual wholesale pricing, and with monitoring prices, I have saved over half the cost for electricity over the default state offering, and saved significant amount over any offer from other retailers. If you can mange your usage to use it when electricity when it is "cheap and green" then I highly recommend Amber Electric (Australia). This is a unique approach and I believe the way forward for electricty pricing.
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The transparency of the electricity charge model elevated the meaning of "fair" to a new and better standard.
Excellent provider, responsive and provides you the ability to manage better your usage and costs.
Yes,Good...im only new..looking forward for good saving from Amber...Thank you..We need people like you...Appreciate..
As yet marginally better than my previous supplier, I want to wait until the low usage summer months to see if the gain is greater
I like that I can check to see how many renewables are in the grid and how expensive power is before I use my dishwasher, oven or washing machine. I also like that I can see how much I have used over previous days. The app keeps me much more aware of my daily and monthly consumption and helps me reduce my use of fossil fuels
Excellent offerings and services, I wish I could have gotten control of my battery so I could move over.
Amber Electric is a renewable energy retailer based in Australia, offering households and businesses direct access to wholesale electricity pricing. The company empowers its customers to optimize their energy usage through innovative technology, including automated systems for battery storage and electric vehicle (EV) charging. By leveraging wholesale feed-in tariffs, Amber Electric aims to help users maximize their savings on electricity bills while promoting sustainable energy practices. Targeting environmentally conscious consumers looking to reduce energy costs, Amber Electric provides a platform that enhances the efficiency of solar power systems and battery storage solutions. Their services include real-time energy management and guidance on the best times to buy and sell energy, making them a suitable choice for those wanting to integrate renewable energy into their daily lives. Customers can expect a transparent and user-friendly experience as they transition to a more sustainable energy solution.
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