Works part of the time
The service worked decent at first but now I have to call connecten every other day to have them reset my connection for it to partly work for a day or 2.

ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
The service worked decent at first but now I have to call connecten every other day to have them reset my connection for it to partly work for a day or 2.
The customer service is phenomenal! Misty especially has helped me on multiple occasions. She is friendly, quick and persistent! Worth every penny!
Works good wherever we go. Only a couple slow speed issues.
I don't love having to get in touch with them to switch my carriers but I will admit it's a painless process and I can't wait for the application to come out or I'm able to do it myself
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Part-time RVer that just put my account on suspend mode that only cost me $15 which I think is an awesome Feature that this company provides its customers to save money when not needing the service Ohhh. Also works great!!! 😜😜
Tyler is vey helpful and explains things in a way a non tech guy can understand. Customer service is prompt when contacted to search for best cell service
Tyler is amazing and the service word great at my remote cabin.
I highly recommend this company! Tylor was so knowledgeable and helpful. Everything works great. My husband and kids are very grateful for the good internet. Thanks
Had an amazing experience very professional
We use our unit in our RV as we are still working but our remote jobs allow us to travel. Is it a one solution for every single internet need while traveling to any destination? No. If you are in an area that has weak cell signal across all 4 carriers, you're not gonna get a bullet proof Internet connection. But it gives far superior results over trying to connect over a cell phone hotspot. On a recent 2 week trip, we both were using our Connecten with both of us running zoom meetings. Other than a short period 1 day (when no internet connection was stable) we had blazing fast speeds the whole time. Our camper has a built-in Wi-Fi hotspot connected to an external antenna and the Connecten gets faster, more reliable signal. Company is also very good to work with.
Working with Connecten and Tyler was easy and provided the solution I needed. Traveling in an RV internet is difficult. Connecten works well without having to carry multiple data plans myself. I did use the help chat due to a connection issue and their staff called and helped me through it. Very professional greatly appreciate their support.
The communication with the company is excellent. A great way to get internet when traveling. The pause mode is a great money-saving tool. If I'm not using the device for a few months, I can pause the service and pay less. I highly recommend it.
The help from your people to connect when router failed to acquire a good signal.
The service has been great. Whenever I call for help, someone is always there and gets my questions answered right away. Highly recommend.
I first started looking at the website due to a review on YouTube. Shortly later, Tyler called and let me know what packages were available and price points. I thought the initial investment to be more than it should. I do like that if I want to pause the service that is available. I chose the unlimited 4g package and overall happy with it. Keep in mind every time ypu change locations you have to.contact them to get the optimal signal. Their customer service is very good, but I don't particularly like having to get set up everything I move. Not a deal breaker.
My husband and I live in an RV out in a very rural in Texas. We also, drive truck OTR. The service has worked well for us in most areas and where the service is a bit spotty we use a wilson signal booster on both the trucks and In the RV. Over all the service has held up to online gaming and streaming on 2 TVs all at the same time with little issue. My only complaint would be the Antennas are weak, very loose and don't hold up well. Tyler was a big help when I made the purchase and helped me time the products arrival for when I would be home to receive it and test it.
We are touring musicians and full time RVers. Connecten and Tyler have been wonderful. So far we have had nothing but great coverage. Would highly recommend.
Support is available immediately. Very simple to activate and deactivate the service.
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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