ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
I've had this company for 3 months now. I live and travel in an RV and had had no problems with the coverage. The one time I did I was able to do a live chat with a tec and he resolved the issue on the spot.... I give these guys a 5 out of 5 rating.....
Tyler and his team are top-notch and totally committed to customer satisfaction. I have been having some trouble with connectivity and as soon as I contacted them they did a test on my system determined that the best connection for my location currently was Verizon turned that on made that my primary. And then followed up to make sure that I was happy with the results. That level of customer service is not typical these days. If you don’t have the service… get it, I can assure you that they will do everything in their power to make sure that you are extremely happy and they won’t stop until you are.
So far so good. We have had no problems with this system whether we are at home or boondocking in the rv.
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Every time I contact Connecten they are very helpful and courteous. Tyler is great to work with.
As full-time RVers who rarely have good internet, Connecten is a game changer!! My job occasionally requires me to do Telehealth and I can now do it easily with great connectivity in my RV. And we are able to stream without any hiccups. So pleased with this company.
We’ve had Connecten for about 4 months and it streams seamlessly! We were never able to watch Apple+ but have no problems now. We are full-time RVers and most campgrounds have poor internet but that’s not an issue now. BEST purchase ever!!!
I have only been able to get this to work ONCE in the last few months. When I called about the 2 broken antennas to give it a second chance, I was charged $10 for each. The antennas have been flimsy since the beginning and when I asked about a warranty or guarantee, she said "what's that"?
Their product for me has worked seamlessly so for during my use. If I had slow response I called the Connecten team and would rebooted on their end or switch carrier. Either case not much time spent. I would highly recommend.
Great Experience! I’m a new user, and I have great experiences with both the product and the customer support. My device did have a malfunction and the support team was quick, thoughtful, and generous with assisting and replacing my device. So far, I’m happy with how the product works and would encourage others to check it out. Thank you Tyler and his wonderful team for the help.
We are full time RV ers. We have traveled from California to West Virginia, where we live now, we had the T-Mobile tower for Mobile Internet, worked okay, then they announced that they would be raising the price from 40 to 140 dollars, so we said"forget that". Did a bunch of research on you tube and went with connect ten. We've never looked back, had worked flawlessly wherever we went. Would recommend to anybody
ConnecTen is a great way to stay connected while on the road! Tyler and team ensure that their customers do come first and the customer service is second to none! I had an issue where my signal was weak and it took only a couple of minutes for my support rep to switch the carrier and got me connected again. Highly recommend ConnecTen for unlimited connectivity.
ConnecTen is definitely a game changer for mobile internet in our Motorhome. We spend a lot of time on the road and my family is able to stream with no buffering going down the road. Recently we went to Nova Scotia Canada and had excellent coverage throughout Nova Scotia even all the way at the top of Cape Breton Island. We have had the other services (big roof dome internet) that comes with the motorhome and it does not even compare to ConnecTen for coverage and especially the price. Both Download and Upload speeds are incredible for YouTubers like us.
It is a great product for my rv. Also works everywhere we have been with our Rv. It has a great signal strength for streaming TV and movies. Worth every penny.
We have been full time rvers for 9 years and this is the first system that we love. The system and service is great. Works everywhere. When you contact customer service either by phone or on chat there is always a live person. Starting from Tyler to receiving the box and set up it Works. In fact we are upgrading to the 5G!
As an RVer, moving several times a year, it is challenging to have even any wifi on some of our sights. However Connecten has been useful in keeping us connected in some degree everywhere we've been. They are eager to help when connections were weak. I applaud thier service.
This is the only service I have ever bought that exceeded my expectations so fully and in every way. I live on my boat 80% of the time and service has been disappointing despite different boosters and other devices. ConnecTen works great always. Power draw is a consideration when solar is your total option. This too is quite manageable with this service.
You know those really annoying sales calls? Well, Tyler was one of them this one time and in the politest way he basically asked if I had decent internet because I'm on list for rural area(to answer no I didn't and that was the reason). So out of curiosity I heard him out. Simple, pay a set price and get reliable fairly "fast" net... but on the go. Ive tried 2 companies similar and had awful issues or upcharged every few months. But connecten has been same pricing and when I did have an issue(that was totally my own fault) Tyler a year after the sale was done connected with me and got everything straightened out easily. Anyway, that was long and all but basically: Great customer service and a great service to have if your the type to need
The great service began with Tyler and the initial contact, he was very straight forward with answers to every question I had. I have only needed to call the customer service on 2 occasions, both times my issues were resolved and I was back on line in short order. We recommended connecten to others when ever asked.
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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