ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location.
The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
ConnecTen Internet has a positive customer experience.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
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Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
245
100%
+0.1
● Low
4.8 / 5 overall
=
245 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0▲ 0.1
12-month avg
4.8
All-time
4.8
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
28
Sep 24
4.5
26
Oct 24
5.0
18
Nov 24
4.7
16
Dec 24
4.7
29
Jan 25
4.9
28
Feb 25
5.0
4
Mar 25
5.0
17
Apr 25
4.5
8
May 25
5.0
8
Jun 25
5.0
23
Jul 25
5.0
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
Top praiseof 235 positive reviews
Customer service63%
148 mentions
Fast & efficient15%
36 mentions
Easy to use13%
30 mentions
Reliability8%
19 mentions
“Support team has always been there to help ( usually switching carriers as we travel)”
On “Customer service” · Jul 18, 2025
Top complaintsof 7 negative reviews
Customer service71%
5 mentions
Cancellation43%
3 mentions
Charges43%
3 mentions
Account issues29%
2 mentions
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
On “Customer service” · Jan 13, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
Overall rating and review count for this company and similar companies
we had no bars. i had to purchase internet from the camp ground i was at just to use my phone. i then calld ConnecTen and they had we up and running with super fast internet right away. i love ConnecTen. no matter where we are in our travels they always deliver a great signal! Thank You !
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ConnecTen is a true 10 in the internet world. Tyler is a huge help and this service has an up time of 99%. I love this service and it's customer support is 2nd to none with 24/7 availability. I recommend this service to everyone.
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location.
The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.