Pleasure to work with Nabil Subhani
Pleasure to work with Nabil Subhani. Very proactive, professional and provides great customer service.
Dexters Estate Agents is a leading estate agency operating in London, with a significant presence through 40 offices in Central London and over 80 locations across the capital. The company specializes in property transactions, offering services for buying, selling, and renting residential properties. With a focus on local expertise, Dexters aims to assist clients in navigating the London real estate market, providing tailored support for both property buyers and sellers. The target customers of Dexters include homeowners looking to sell or rent their properties, as well as prospective buyers and tenants seeking to find their ideal home in London. The company also offers a free property valuation service, reinforcing its commitment to helping clients understand their property’s worth in a competitive market. Through its extensive network and comprehensive market knowledge, Dexters positions itself as a trusted partner for individuals and families making significant property decisions in London.
Dexters Estate Agents receives high praise from customers for their exceptional service and attentive staff, with many highlighting the professionalism of team members like Joshua Anthony, Bethan Pike, and Lottie. Reviewers appreciate the straightforward renting process and quick responses to queries, noting that the maintenance team is particularly responsive and effective in addressing issues.
However, some customers express frustration with the property management team, citing occasional delays in getting plans moving and a lack of proactive support from certain agents. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many recommending Dexters for their reliable service and commitment to tenant satisfaction. Overall, Dexters Estate Agents is viewed favorably by the majority of reviewers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 44 |
| Sep 24 | 4.0 | 31 |
| Oct 24 | 4.2 | 29 |
| Nov 24 | 4.0 | 24 |
| Dec 24 | 4.6 | 19 |
| Jan 25 | 3.9 | 25 |
| Feb 25 | 4.0 | 33 |
| Mar 25 | 4.7 | 91 |
| Apr 25 | 4.7 | 99 |
| May 25 | 4.7 | 61 |
| Jun 25 | 4.6 | 108 |
| Jul 25 | 4.6 | 30 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Renting out your home of over 14 years is never easy, logistically or emotionally”
“Very disappointed with the service from Dexter, particularly Olivier Babylone”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.2 out of 5 (poor) | 2.6 out of 5 (poor) | +11% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 |
Bottom line: Dexters Estate Agents is #4 of 5 on overall rating in this group. On value, Pretty Little Home scores higher (4.7 vs 2.2).
1,000 reviews of Dexters Estate Agents. Filter by what matters to you.
Pleasure to work with Nabil Subhani. Very proactive, professional and provides great customer service.
I had an amazing experience with George Blanchard the maintenance specialist where he has been extremely helpful.His customer service is top-notch and exceeded my expectations. I highly recommend him for his excellent service. I really appreciate the dedication, the prompt solution and the time he put into it.
Very professional staff, prompt responses, on the whole good experience and an excellent team
Quick answers to the questions people ask most.
Dexters Estate Agents provides a range of property services including letting, property management, and sales. For detailed information about specific services, please visit our website or contact us directly.
You can reach out to a property manager by visiting our website and using the contact form or by calling our office directly. Our team is ready to assist you with any queries.
Our office hours may vary by location, so we recommend checking our website for the specific hours of your nearest branch or contacting us for more details.
The rental process typically involves viewing properties, applying online, and signing a tenancy agreement. For a step-by-step guide, please refer to our website or get in touch with our team.
Maintenance requests can be submitted through our online portal or directly to your property manager. Our team is dedicated to responding to issues promptly, so please reach out for more assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Bobby Nizzar from Dexters was so helpful. I needed some statements quickly and he sent them through within 10 minutes. Fantastic service!
had a great experience working with Joanna Witter at Dexter Property Management. She is kind, professional, and always ready to help. Joanna is very organized and knows how to solve problems quickly. She makes sure everything is done the right way and on time.
I had the pleasure of working with Sherina Downes from Property Management West 1 regarding my property at 32 St Peters Grove. Sherina was absolutely brilliant—professional, friendly, and quick to resolve my boiler issue after her visit on 20 March. She made the whole process smooth and stress-free. Highly recommend her services—top-notch property management! Cheers
Malachi has been a pleasure to deal with, always polite and kind in his communications. He was respectful and friendly when inspecting the property, and followed up promptly with updates afterward.
My most memorable expierence as a client of Dexters has come as a result of my engagement with one of and maybe their best agent, Sherena, who at the time was working from the Ealing Office. During my interactions on the telephone, I came to realise the kind, warm and gentle person she is. She is always professional, Sherena is not just an estate agent, but an individual with compassion and understanding and very effective and highiy developed communication skills. Sherena listens. She listens and understands the difficulties and struggles of her clients. And her consideration does not stop there. Sherena gives support and advice. And the best part is, it works. This in itself, relieve stress and anxieties and as they say 'point you in the right direction'. To me, Sherena is an amazing woman with excellent work ethics and vision. She is a true professionall, not just an agent, but soʻmeone who loves her job and thrive on what she does. Her sincerity is unquestionable, professionally addressing the most difficult issues With undeniable patìence. DEXTERS you have a jewel. Look after her9
We started our tenancy with dexters Shepards bush around a year and a half ago where we experienced a good few issues with the flat on moving in including no water/leaks etc. we also had problems with the door to the building not locking behind itself allowing access to anyone on the street. This was handled rather slow and I was speaking to probably 3/4 different members of staff, waiting home taking time off work and losing income to have contractors not turn up and then turning up unannounced without knocking etc. Recently, we have spoken with Sherina who has done our property inspection and was very professional and friendly. She has helped with a couple of issues the flat has had recently extremely promptly and provided me with helpful updates and kept in contact throughout. Myself and my flatmate are grateful to have her as a point of contact for anything further and believe she is an asset to Dexters as it is rare to find such good customer service in a lot of estate agents in London.
I had the pleasure of working with Connor, and I can't recommend him enough. He was absolutely fantastic in helping ensure the issues in my flat were fixed. From start to finish, his communication was fantastic —he kept me updated regularly on the progress. Thank you
I couldn’t be happier with the service provided. My apartment was let within just two days of being marketed—and at the full asking price. Not only that, but the agent secured multiple offers, ensuring I had the best possible choice of tenant. Throughout the process, the agent was hardworking, proactive, and kept me well informed at every stage. Their professionalism and efficiency made the entire experience seamless. I’d highly recommend them to anyone looking for a reliable and results-driven estate agent.
Pietros have helped me a lot managing situations with my apartment. Very promptly and efficiently! Thank you
We had a number of unresolved issues at our property until we met Monika. She listened to the problems, took ownership and has resolved them all. She went above and beyond keeping us updated at all times of progress and following up. Thank you Monika for everything you have done and continue to do.
After a really bad experience with Elliot from the maintenance management, we can finally see the light at the end of the tunnel thanks to Nabil, who not only has been kind and supportive, but also listens the needs of the tenants (at least ours) and delivers marvellous service. All our gratitude to his compromise to his job and for making us believe on Dexters again.
Dexters Estate Agents is a leading estate agency operating in London, with a significant presence through 40 offices in Central London and over 80 locations across the capital. The company specializes in property transactions, offering services for buying, selling, and renting residential properties. With a focus on local expertise, Dexters aims to assist clients in navigating the London real estate market, providing tailored support for both property buyers and sellers. The target customers of Dexters include homeowners looking to sell or rent their properties, as well as prospective buyers and tenants seeking to find their ideal home in London. The company also offers a free property valuation service, reinforcing its commitment to helping clients understand their property’s worth in a competitive market. Through its extensive network and comprehensive market knowledge, Dexters positions itself as a trusted partner for individuals and families making significant property decisions in London.
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