IF YOU WANT YOUR PURCHASE DELIVERED
I YOU WANT YOUR PURCHASE DELIVERED . GO GET A DIFFERENT COURIER, A PURE WAIST OF TIME AS I GOT A VERY PROLONGED RUN AROUND WITH EXCUSE AFTER EXCUSE AND NEVER GOT MY ITEM DELIVERED!!!!
Dx Delivery is a logistics and delivery service provider that specializes in facilitating efficient and reliable shipping solutions for businesses and consumers. The company offers a range of delivery options designed to meet the diverse needs of its clients, ensuring timely and secure transportation of goods. With a focus on optimizing the delivery process, Dx Delivery caters to e-commerce businesses, retailers, and individual customers seeking dependable shipping services. The company's platform allows users to track their shipments in real-time, enhancing transparency and customer satisfaction. By leveraging advanced technology and a network of logistics partners, Dx Delivery is committed to streamlining the delivery experience. Its target market includes businesses looking for cost-effective shipping solutions as well as consumers who value fast and reliable delivery of their purchases.
Dx Delivery receives a significant amount of criticism from customers, with many expressing frustration over delivery failures and poor communication. Reviewers frequently report long waits for deliveries, with some waiting over a week for items that were promised for next-day delivery.
Complaints about incorrect address issues and alleged false delivery attempts are common, leading to a perception of unreliability. However, there are positive remarks about specific delivery personnel who are noted for their politeness, helpfulness, and punctuality. Some customers appreciate the efficiency and care shown by individual drivers during the delivery process. Despite these positive experiences, the overwhelming sentiment reflects dissatisfaction with the company's overall service. Overall, Dx Delivery struggles to meet customer expectations consistently.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 797 | 100% | +0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.2 | 9 |
| Oct 24 | 1.0 | 6 |
| Nov 24 | 1.8 | 9 |
| Dec 24 | 1.2 | 31 |
| Jan 25 | 1.3 | 89 |
| Feb 25 | 2.1 | 59 |
| Mar 25 | 1.7 | 86 |
| Apr 25 | 1.8 | 117 |
| May 25 | 1.6 | 113 |
| Jun 25 | 1.5 | 78 |
| Jul 25 | 2.9 | 123 |
| Aug 25 | 2.6 | 43 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I ordered 2 very large and heavy doors from B&Q they were delivered today by Robin and Charlotte from DX Delivery”
“My delivery is yet to arrive today - - it is now 11:45”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 50 out of 100 | 2.0 out of 5 (poor) | 2.4 out of 5 (poor) | 1.6 out of 5 (poor) | +30% | 797 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: Dx Delivery is #5 of 5 on overall rating in this group. On quality, ThePackengers scores higher (4.3 vs 1.6).
500 reviews of Dx Delivery. Filter by what matters to you.
I YOU WANT YOUR PURCHASE DELIVERED . GO GET A DIFFERENT COURIER, A PURE WAIST OF TIME AS I GOT A VERY PROLONGED RUN AROUND WITH EXCUSE AFTER EXCUSE AND NEVER GOT MY ITEM DELIVERED!!!!
Delivery drive was not happy that I wasn’t in when he first came do to me doing night shift and parcel said to be delivered Friday so he had to come back he banged on my door as through he was going to put it through then turned round and said yeah you just ignore the missed calls tried to explain I was in work but he was very rude and just walked off
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Two lovely delivery people, it came at the said day and time and were very polite, thanking you Carol and Ashliegh 😊
Tushar and Mirowslow arrived within their time slot and delivered 8 heavy doors into the house as requested. Excellent service.
No issues, on-line tracker fab. Change in delivery times but only an hour and was informed by text, to which I had no issues about as was in all day. The delivery guys called when enroute with an estimated length of time getting to my property. Delivered to back garden and nothing was too much trouble. Honey and Golla very Polite and efficient. Thanks Guys 🙂
Had a very good experience delivering furniture. Arrived on time Called before approaching Delivered to my room Driver Honey & Assistant Golla were two brilliant , professional & helpful gentlemen.
This is the 3rd delivery from this company, the previous 2 informed me that an attempt too deliver was made and they didn't leave proof that they had made an attempt when I was in, yet again they haven't arrived after waiting ALL DAY, still not arrived! I can't believe retailers use them.
Was not delivering to my home but next-door parked on. pavement was asked to remove other van he had plenty of room to park in the road exteamly bad attitude towards my husband who is 84 he should be sacked
My delivery this morning was excellent. Kunal and Vikas on behalf of B&Q were on time, called us when they were 10 mins away, courteous and very helpful. Definitely a five star crew. Thank you!
We were sitting in our house when I Received a message saying they had tried to deliver and left a card, neither happened, I was under the impression that a reputable delivery company was to deliver our parcel not these cowboys
This company must be the worst ever. I paid for next day delivery that was Thursday last week I eventually got text message telling me parcel would be delivered late this afternoon I then got a call to say it was being delivered at 1 pm. Fortunately drivers left it in a safe place . What a shambles I would never recommend this awful company
Sagar and golla, made a delivery to me today, I got a text message the night before to give me a time window and a phone call today to say they were 20 minutes away. I was very pleased with the service. Both of the men was friendly and helpful and respectful of myself and the property. 10/10
Parcel was stated as delivered but not to us. Watching the live tracking as we was meant to get a £45 parcel from amazon today through DX, and they stopped the delivery not at our house and market it as delivered and signed. Absolute disgrace of a company, Now we have to hope that it gets given to us by neighbors or we get a refund. This is not acceptable!!
Delivered on time. Had a courtesy call before delivery to confirm eta. Two man team: Taran Singh and Ajay Singh were very polite and took care with the item. Very pleased overall with the prompt service.
We had a delivery today and the crew were Sagar & Golla and they were fab. As it was a large delivery they put it in the garage for me. They also called when they were 10 minutes away which was very helpful. Thank you!
The most awful experience every time for £30 delivery. It's never delivered from the first 'attempt' as the courier did not attempt. The mobile phone they gave does not work, live chat is useless. and the awful part they are taking care of important documents sent by embassies...
Dx Delivery is a logistics and delivery service provider that specializes in facilitating efficient and reliable shipping solutions for businesses and consumers. The company offers a range of delivery options designed to meet the diverse needs of its clients, ensuring timely and secure transportation of goods. With a focus on optimizing the delivery process, Dx Delivery caters to e-commerce businesses, retailers, and individual customers seeking dependable shipping services. The company's platform allows users to track their shipments in real-time, enhancing transparency and customer satisfaction. By leveraging advanced technology and a network of logistics partners, Dx Delivery is committed to streamlining the delivery experience. Its target market includes businesses looking for cost-effective shipping solutions as well as consumers who value fast and reliable delivery of their purchases.
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