Waste of money
Booked a deep clean for a 2 bed empty flat + an oven clean and cleaning of two carpets. Dust was left behind radiators , on blinds and on ceiling lights . Mould was left on doors and windows. Toilet was not cleaned and bathroom tiles not cleaned throughly. The cooker was cleaned at but not to a high standard I rang to complain and the office came up with poor excuses but offered a re clean the following day which was not convenient - the alternative a miserly £15 refund for a £282 job. Waste of time and money - cowboys !!! Update: following feedback. Whilst it is clear that level of service seems dependent on the cleaners you get to offer a follow up clean to address the issues is futile - if they can not do it right the first time then whose to say they will do any better the second - what would be the response of the same issues were experienced again ! The refund was the only other option offered - £15 is derisory and insulting - needless to say I will not be using your services again albeit that I have obviously drawn the short straw.
