Impeccable cleaning
Had deep cleaning scheduled for my 2 bedroom apartment. Professionally cleaned every nook and corner . The carpet was cleaned very thoroughly. Would highly recommend.

Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
Hello Services receives high praise for its thorough and efficient cleaning, with many customers noting the exceptional quality of service provided by the staff. Reviewers frequently mention how their homes feel revitalized after a clean, highlighting the professionalism and friendliness of the cleaning teams.
The booking process is described as easy and convenient, with quick responses and clear communication. However, some customers express dissatisfaction, citing issues with incomplete cleaning and unresponsive customer service when addressing concerns. A few reviews also mention unexpected price increases upon arrival, leading to frustration. Overall, while the majority of experiences are positive, there are notable complaints that potential customers should consider.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,036 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.8 | 31 |
| Oct 24 | 4.3 | 40 |
| Nov 24 | 4.5 | 34 |
| Dec 24 | 4.6 | 40 |
| Jan 25 | 3.8 | 30 |
| Feb 25 | 4.3 | 40 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 4.5 | 60 |
| May 25 | 4.7 | 46 |
| Jun 25 | 4.5 | 30 |
| Jul 25 | 4.5 | 38 |
| Aug 25 | 4.2 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to book, came at very short notice, did a fantastic job and left the oven sparkling clean”
“Avoid at all costs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Booking | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | +5% | 1,036 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.9 out of 5 (fair) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hello Services is #4 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 3.6).
500 reviews of Hello Services. Filter by what matters to you.
Had deep cleaning scheduled for my 2 bedroom apartment. Professionally cleaned every nook and corner . The carpet was cleaned very thoroughly. Would highly recommend.
The cleaning carried out by Hello Services for me last week was first rate and nothing was too much trouble. The operative (Christos) was very thorough and efficient ,cleaning areas I was unable to reach due to my disability . He was at all times courteous and considerate and the overall result was uniformly excellent. I would recommend Hello Services without hesitation.
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Paid for a deep clean, and they arrived 30/40 minutes late and didn’t do a very good job at all. Completely missed areas of the bathroom, a mirror, didn’t dust anything. I complained and after having to exchange emails with photos to prove it, they said they’d arrange for a free clean. The lady came (an hour and a half late again) to carry out the free clean which turned out not to be a free clean at all. She just wiped two areas that had been obviously missed and tried to argue that the tiles were stained (they weren’t, you just needed to use some elbow grease to get the limescale gone due to London’s very hard water). Complained again and they were again very apologetic and very prompt to reply but no refund offered and I still need the bathroom cleaning! Very disappointed indeed.
I'm very happy with the carpet cleaning Teo provided, my carpets look refreshed and the price is very competitive, highly recommended.
Thank you Yamba for an amazing and professional clean, they did an amazing job 10/10
Sardar and his team did an excellent job and went above and beyond what was expected when cleaning my brother's flat that had been neglected due to mental illness. I can't recommend them highly enough.
I recently had an end of tenancy clean with Hello Services and I would highly recommended. The clean was extremely thorough right throughout my apartment and the oven clean was the best I’ve ever seen! I’ve been to multiple companies over the years and Hello Services have been by far the best - thank you guys!!
Hello Services provides excellent jet washing service that completely transformed my driveway , highly recommended at this price .
I booked with the company for a deep clean the day before and they were quick to respond and explain the process, including a detailed breakdown of what I would like doing and the quote. Two cleaners arrived on the day of the clean, they arrived slightly after the arrival window specified but it didn't matter too much personally as I had arranged to be home during the clean. They more than made up for this with the care taken in their clean - they were able to remove built up limescale that I had tried and failed to remove with various products in our kitchen and shower - leaving it looking like new! Regrettably I did not remember to take before and after photos but nearly 2 weeks on the taps are still gleaming. I would not hesitate to recommend the service again and will certainly use it again myself if we ever move house and require a deep clean.
Hello Services Ltd is a sham, I paid £281.00 for a deep clean end of tenancy, the two men arrived with carrier bags of cloths flash wipe clean and nothing else, when I returned to the property it had not been cleaned correctly, windowsills, window frames and the windows had not been cleaned the place needed cleaning again, I advise that no one uses this company for your cleaning needs. I wrote with a complaint, and they did not even have the decency to complain. DISGUSTING
Hi requested for clinning , system is clear and proper quote you received. Cleaning quality is excellent , great work done by Ali and Ismael
You came to my sons property yesterday and did a brilliant job I would definitely recommend you to my friends.
Yamba's team did an amazing job cleaning my flat! I'm disabled and struggle to clean the place myself so it was in quite a state. They handled it excellently and I really appreciate their work. Punctual, polite and helpful! Thank you!
Adriana and her team done a fantastic job on my house. Very professional.
Zaher and his team were great. It was a challenging clean in the allotted time, and they did a very detailed, thorough job. The booking process was smooth, the price extremely competitive, the team showed up on time and I was impressed with the results. I would definitely recommend to anyone looking for a cleaning service. Thanks so much, guys!
Recently moved house and was very impressed with the service provided. Very thorough and professional service. Would highly recommend.
Cosmina was great! Really cleaned the property up to looking brand new! I would highly recommend this company. They are super quick, efficient and very friendly.
Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
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