Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
Hello Services receives high praise for its thorough and efficient cleaning, with many customers noting the exceptional quality of service provided by the staff. Reviewers frequently mention how their homes feel revitalized after a clean, highlighting the professionalism and friendliness of the cleaning teams.
The booking process is described as easy and convenient, with quick responses and clear communication. However, some customers express dissatisfaction, citing issues with incomplete cleaning and unresponsive customer service when addressing concerns. A few reviews also mention unexpected price increases upon arrival, leading to frustration. Overall, while the majority of experiences are positive, there are notable complaints that potential customers should consider.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,036 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.8 | 31 |
| Oct 24 | 4.3 | 40 |
| Nov 24 | 4.5 | 34 |
| Dec 24 | 4.6 | 40 |
| Jan 25 | 3.8 | 30 |
| Feb 25 | 4.3 | 40 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 4.5 | 60 |
| May 25 | 4.7 | 46 |
| Jun 25 | 4.5 | 30 |
| Jul 25 | 4.5 | 38 |
| Aug 25 | 4.2 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to book, came at very short notice, did a fantastic job and left the oven sparkling clean”
“Avoid at all costs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Booking | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | +5% | 1,036 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.9 out of 5 (fair) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hello Services is #4 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 3.6).
500 reviews of Hello Services. Filter by what matters to you.
Great service by Shaban and his colleague. Shaban arrived precisely on time, and cracked on a rather difficult job. My conservatory has not been this clean in years, thank you Shaban & Hello Services
Second time I use Hello Service and they always deliver, I will continue to use them for their excellent service and decent prices.
Excellent Cleaning by Hello Services! They did an amazing job for my end of tenancy, and when my landlord made a complaint over a minor issue, they returned immediately to address it for free. I'm more than impressed with their cleaning quality and their customer support, 10/10.
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The ladies did an amazing job with my house, they were very polite and accommodating of my requests, and they left my house spotless, thank you.
Hello service provided me an end of tenancy cleaning service, and I got my deposit back, I'm very happy with the result.
Use Hello Services for jet washing services! Hello Services provides excellent jet washing service that completely transformed my driveway, highly recommended at this price.
Joseph provided an excellent deep clean to my oven, it looks brand new, I recommend Joseph and Hello Services.
Thank you Yamba for an amazing and professional clean, they did an amazing job 10/10.
Excellent end of tenancy cleaning service by Hello Services, very professional and polite, I booked their moving service and they are just as professional.
High quality clean for a great price. I'm very happy with the carpet cleaning Teo provided, my carpets look refreshed and the price is very competitive, highly recommended.
I booked Hello Services for an after-builders service so I can settle in a clean home after renovations, they were brilliant and did an amazing job for the price, well done team Ammar.
Saya was very kind, a great communicator & it was evident that she had taken her time to clean my apartment. In addition, I had asked her to wash the dishes as well, which wasn’t something she had to agree to (according to the company), yet she did it anyway which meant a lot to me. Furthermore, she was on time which is always great!
I arranged for Hello Services to deep clean a flat I was leasing and due to hand keys back to landlord, after looking at their reviews. I paid £240 in cash as requested to 2 ethnic cleaners who assured me flat would be spotless.Whem I returned the flat had not been cleaned + the carpets were all sodden wet and smelt strongly of urine. I also got a message from Hello Services saying I still owed them the payment for cleaning!! Avoid Hello Services at all cost, not to be trusted. Because of Hello Services I lost £290 of my rent deposit + £240 (including small tip) for cleaning cost! Be warned! Avoid like the plague!!
Second time I used them. First time they were great. Second time, the things they cleaned were great but some things were omitted. After bringing this to their attention, they were quick to arrange a re-clean which was done amazingly well. So even if things don't work out, they rectify the issues. Will use them again.
We had an end of tenancy cleaning from Hello Services for our flat. Team Yamba did an outstanding job. They arrived on time and were very friendly. They took slightly longer than anticipated but I would much rather they took however long they needed and do a great job, and a great job they did! Everywhere is spotless. I was incredibly impress with how clean the oven was. They went above and beyond to make sure everything was completed to a high standard. Would highly recommend them.
Paid for a deep clean and had to pay another company to come back afterwards to do a proper job. Bunch of cowboys that will do younover once they have your money. Stay well away!!
The cleaning team arrived on time, provided a careful explanation of the cleaning that they would undertake and then performed the work to the highest standard. In particular, I was very impressed with the work they did to remove stains in the bathroom and the attention to details in other rooms, cleaning skirting boards, door handles and light switches. Everything looked great at the end and I will certainly use Hello Service again in the future.
I booked and paid over £300 for a DEEP CLEAN after moving into a bungalow that needed a professional clean, 4weeks ago. Turned up an hour late, did a quick flash round with a cloth, hoovered + 'washed' laminate floor throughout (only the bits they could see!), 'ignored' the fact that id asked for window sills/ledges/skirting boards to be cleaned + bathroom was no cleaner than when we moved in - complete waste of money. We did get a 'refund', after complaining, of £30 for the additional £30 we paid for an oven clean that didn't happen + that was it.
Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
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