I booked this company having never used…
I booked this company having never used Very friendly team DARA team excellent job brilliant

Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
Hello Services receives high praise for its thorough and efficient cleaning, with many customers noting the exceptional quality of service provided by the staff. Reviewers frequently mention how their homes feel revitalized after a clean, highlighting the professionalism and friendliness of the cleaning teams.
The booking process is described as easy and convenient, with quick responses and clear communication. However, some customers express dissatisfaction, citing issues with incomplete cleaning and unresponsive customer service when addressing concerns. A few reviews also mention unexpected price increases upon arrival, leading to frustration. Overall, while the majority of experiences are positive, there are notable complaints that potential customers should consider.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,036 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.8 | 31 |
| Oct 24 | 4.3 | 40 |
| Nov 24 | 4.5 | 34 |
| Dec 24 | 4.6 | 40 |
| Jan 25 | 3.8 | 30 |
| Feb 25 | 4.3 | 40 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 4.5 | 60 |
| May 25 | 4.7 | 46 |
| Jun 25 | 4.5 | 30 |
| Jul 25 | 4.5 | 38 |
| Aug 25 | 4.2 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to book, came at very short notice, did a fantastic job and left the oven sparkling clean”
“Avoid at all costs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Service | Booking | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | +5% | 1,036 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.9 out of 5 (fair) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Hello Services is #4 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 3.6).
500 reviews of Hello Services. Filter by what matters to you.
I booked this company having never used Very friendly team DARA team excellent job brilliant
Adriana and her team were brilliant during the cleaning of our property. They battled through all kinds of unexpected mess and really made the property look brilliant again. We will 100% recommend her services going forward! 5 star!
Really easy to get a quote and book a date and time that suited me. Very good value for money and Joseph who carried out the clean was lovely!
They were fantastic, left the place spotless. Highly recommend
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Adrianna and her team were very efficient and friendly. They went out of their way to make sure the house was ready for the new tenants. I would recommend ! Thankyou
Exceeded expectations I hired them for a move-out deep clean, and they went above and beyond. They cleaned spots that had been overlooked for years, like behind appliances and in between tight spaces. made the whole moving process much less stressful!
Worth every penny I’ve tried a few different cleaning services, but this deep clean was by far the best I’ve ever had. They didn’t just do the surface-level stuff, they really got into every corner. The bathrooms, kitchen, even the inside of the oven were spotless. Plus, the team was so friendly and efficient.
Excellent service what a transformation would recommend. Great value for money
Hello service completed an end of tenancy clean. The service they provided was outstanding. They listened to my requirements and completed all tasks with care. Thank you!
Thank you to Sekai’s team for cleaning our flat today! They did a fantastic job!
Great cleaning services, friendly and very professional Adriana team , Cv36ba. Thank you.
Booked a professional clean of my flat, the "cleaner" showed up with their children, refused to complete the agree work in the invoice due to "not having time" and have left the property with no evidence of a clean being actioned whatsoever. Sent a complaint with no response as yet. Hundreds of pounds wasted, so far
I hired this company for a post-builders clean, and it was a complete disaster. They used abrasive materials on my brand-new surfaces, leaving scratches everywhere, and even scrubbed the paint off my doors. I contacted them the next day with pictures of the damage, but they’ve completely ignored my emails. Their Terms say complaints must be made within 5 days, but they don’t even bother to reply. I feel scammed. Avoid this company at all costs—unprofessional and dodgy.
I booked them for a deep clean before a big family event, and they exceeded my expectations. Every nook and cranny was spotless. Will definitely use them again.
Blagovest did an excellent job from start to finish. I had them focus on my kitchen and bathrooms, and the results were fantastic. My tile floors were scrubbed to perfection, and they even cleaned the grout! They were incredibly detail-oriented, and I’m still noticing little things they did to make everything look pristine. They’ve earned a repeat customer for sure.
This is hands down the best cleaning service I’ve ever used. The team was so friendly and worked quickly, but the quality was amazing. They made my old bathroom look brand new and somehow managed to get rid of stains I thought were permanent. I’m honestly shocked at how clean everything looks. I’ll definitely be using them regularly moving forward.
Hello Services is a UK-based company specializing in a wide range of professional services, including end of tenancy cleaning, moving assistance, clearance, and handyman support. The company caters to both residential and commercial customers across the nation, providing reliable and fully equipped teams ready to handle various tasks. With a focus on customer satisfaction, Hello Services offers customized quotes and the convenience of online booking. The company operates seven days a week, ensuring availability for clients who require immediate assistance. All team members are trained, vetted, and equipped to deliver high-quality service, making Hello Services a trusted choice for individuals and businesses looking to simplify their cleaning, moving, and clearance needs. With a strong reputation supported by thousands of positive reviews, Hello Services aims to provide stress-free and efficient solutions for its customers.
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