Jay12
They helped me find a lower electrical rate.

Arbor is a technology company that offers an app designed to help consumers lower their electricity bills. By connecting users with better electricity rates, Arbor allows customers to save money on their energy costs without any upfront fees or long-term commitments. The service is aimed at American electricity customers looking for more manageable utility expenses, particularly those who may be experiencing high bills due to seasonal fluctuations or energy usage. The app is user-friendly and requires only a few minutes to set up, making it accessible for a wide range of consumers. Arbor emphasizes transparency, with no hidden fees or complex terms, ensuring that users can enjoy continuous savings while maintaining their current utility provider. By leveraging technology to streamline the process of finding competitive electricity rates, Arbor positions itself as a valuable resource for individuals seeking to optimize their energy expenses.
Arbor receives overwhelmingly positive feedback from customers, who frequently praise its ease of use and effective service in finding lower electricity rates. Many reviewers highlight the company's professionalism and prompt responses, noting that Arbor's customer service is exceptional, often likening it to top-tier companies like Amazon.
Consumers appreciate the seamless process and the money-saving benefits, with several mentioning how Arbor helps manage their budgets effectively. However, some critical voices express concerns about transparency, particularly regarding the promised rates and the auto-pilot feature. Despite these complaints, the majority of feedback reflects satisfaction with Arbor's services and the value it provides. Overall, Arbor is viewed as a reliable and beneficial choice for electricity management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 29 |
| Sep 24 | 4.6 | 22 |
| Oct 24 | 4.6 | 29 |
| Nov 24 | 4.8 | 17 |
| Dec 24 | 5.0 | 17 |
| Jan 25 | 4.3 | 25 |
| Feb 25 | 4.4 | 25 |
| Mar 25 | 5.0 | 13 |
| Apr 25 | 4.8 | 5 |
| May 25 | 4.8 | 5 |
| Jun 25 | 4.8 | 28 |
| Jul 25 | 4.5 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with...”
“Now I’m left with a $500 electric bill, no savings, and poor customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | 0% | 456 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 4.4 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | 3.9 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Arbor is #2 of 5 on overall rating in this group. On website & app, So Energy scores higher (4.4 vs 4.0).
456 reviews of Arbor. Filter by what matters to you.
They helped me find a lower electrical rate.
Arbor has saved me hundreds already on my electric bill. Easy and great experience.
Making my Duquesne light smaller!!!
So very happy with Arbor. We are saving a great deal on our electricity. Highly recommend this service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Arbor has been great, frequently letting me know whether there is a lower electricity rate I can take advantage of!
I signed up in minutes, and my first bill arrived within a few weeks- they had already saved me $73. 6 months and $323 saved later, and it took me maybe 5 minutes total. I have switched family members and they had the same results. This company has made a huge difference in the life of someone who lives paycheck to paycheck!
I’ve joined Arbor and I’m new to this, but so far I’m liking it and hopefully my lower rate has an effect on my bills and lifestyles
Easy process to enroll and have them search to find potential savings. Arbor was able to find me a lower monthly fixed rate with a new supplier and helped me to cancel my previous supplier. They were also great in refunding for any early cancellation fees with my previous supplier. Takes all the hassle out of searching for a new supplier on my own.
A quick reply with accurate direction and very timely follow up.
I feel Arbor is a legit company that truly helps consumers get the best price for them.
Arbor has saved us a substantial sum of money on energy! And it's almost effortless for the homeowner!
Lowered my rate and I did not have to do anything.
Love Arbor, they save me a ton of money!!!
Arbor is a technology company that offers an app designed to help consumers lower their electricity bills. By connecting users with better electricity rates, Arbor allows customers to save money on their energy costs without any upfront fees or long-term commitments. The service is aimed at American electricity customers looking for more manageable utility expenses, particularly those who may be experiencing high bills due to seasonal fluctuations or energy usage. The app is user-friendly and requires only a few minutes to set up, making it accessible for a wide range of consumers. Arbor emphasizes transparency, with no hidden fees or complex terms, ensuring that users can enjoy continuous savings while maintaining their current utility provider. By leveraging technology to streamline the process of finding competitive electricity rates, Arbor positions itself as a valuable resource for individuals seeking to optimize their energy expenses.
This profile hasn't been claimed by the business owner.