Laurie is the best
Laurie is the best! Gave me insight and potential solutions to my issues. Love her!

LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
LifeStance Health receives a mix of feedback from its clients, with many praising the quality of therapists and the overall care provided. Reviewers frequently highlight the professionalism and relatability of their therapists, noting positive experiences that contribute to their mental well-being.
Customers appreciate the ease of booking appointments and the supportive staff, with many expressing gratitude for finding the right therapist. However, there are significant complaints regarding appointment management and billing issues. Several consumers report frustrations with missed telehealth links, unresponsive customer service, and unexpected charges that lead to confusion and dissatisfaction. The inconsistency in handling appointments and billing disputes detracts from the otherwise positive experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.8 | 48 |
| Oct 24 | 4.0 | 83 |
| Nov 24 | 3.8 | 54 |
| Dec 24 | 4.1 | 66 |
| Jan 25 | 4.1 | 82 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.1 | 92 |
| Apr 25 | 3.7 | 51 |
| May 25 | 3.8 | 63 |
| Jun 25 | 4.2 | 78 |
| Jul 25 | 4.1 | 74 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“My therapist is so cool and relatable and my psychiatrist is very consistent and knowledgeable”
“I spoke with someone who told me that my appt was canceled for Tues, July 29th at 11:30 and it must have been the bil...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 1.4 out of 5 (poor) | 3.0 out of 5 (fair) | +3% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: LifeStance Health is #5 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.0).
500 reviews of LifeStance Health. Filter by what matters to you.
Laurie is the best! Gave me insight and potential solutions to my issues. Love her!
I have been blessed with good experiences with everyone I have dealt with over the past several years. I am starting with a new therapist next week to help me work thru the grief of losing my husband earlier this year; and after a one hour phone interview with her, I feel we are going to be a good fit in person.
David at Lifestance was wonderful. I am so glad I found him!!! 20 stars. Highly recommended!
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Dr Kim is so wonderful and scheduling and everything was so easy. Really nice people, great place!
The therapist I spoke to was really great. She asked questions and heard my concerns and started putting a plan in place to better help me.
Dr K is fantastic and has been a pleasure. Beth at the front desk is excellent!! They have been a rock in my success . I am from the east coast and I don’t think people understand how good they have it here in comparison. I’m fortunate to have these people who are in my corner .
My therapist, Catlin always gives me a comforting feeling that she is always listening and encouraging me.
For those who care about their mental and behavioral health, I urge you stay away from Lifestance. The providers themselves are capable. The organization, in my opinion, is mercenary. In my opinion, the well being of the patient is a secondary concern behind making money. In my case, I had completed 5 appointments with a Lifestance provider, when the administrative office decided to pull the rug from out under me and decide that they were either not compensated enough or that they made a mistake (that I should pay for) when they originally decided that I satisfied their reimbursement criteria. Lifestance thereupon dropped me as a patient. I urged them to accept traditional Medicare reimbursement so that I could continue as a patient. They would have none of that. After all (in my opinion), there isn't enough money in that! This is a frightening example of the new model of behavioral healthcare where critical decision-making impacting the health and safety of patients is made by MBA's and not health care providers.
They listen and provide insight, and suggestions are given where tweaks can be made and congratulate when improvements are heard. It's easier than one may think, if you desire butterflies, quit focusing on chasing them, build a garden and the butterflies will find you. Taking care of yourself makes it easier to enjoy life and taking care of others, they see you, and they hear you and they want to listen because you are doing something right because you look and feel better.
All ways kind and helpful I really like my therapist I’m looking forward to more progress in my therapy. It’s a soothing and healing environment!
The counselor that we saw was nice but she didn't work for use which is a normal thing. Sometimes you have to try multiple counselor before you find that right person for you. What I dislike is the LifeStance requires that the patient get an internal referral frome the counselor requesting a change. How awkward is that?? A person who is already experiencing some sort of emotional/mental issues to now have to tell the therapist essentially that I don't like the job your doing, can you refer me to someone else? THAT SHOULD NOT BE THE RESPONSIBILITY OF THE CLIENT. We should be able to call the intake line and request a change and get it. Period
Casey at Lifestance is awesome. She listens to my concerns and addresses each one.she is always on time for our appointments and is understanding of insurance issues that may arise. I have also seen a therapist at Lifestance who was wonderful. They have a ton of caring people working there!
The Dr. in San Antonio I saw showed no particular interest in discussing the issues that I went to see him for. I went in and they seemed more interested in getting my billing information than anything else. Even after I stopped going, the company continued to bill and used vague billing codes. Not someone I would ever recommend
Dr. Quinn Bedell-Miller is amazing. I am finally receiving the correct treatment. I am so grateful and thankful for LifeStance and Dr. Bedell-Miller! They take pretty much all insurance. Telehealth as well as in office availability. Ease of scheduling and intake. Different types of therapy options, one on one and group therapy options. Flexibility and ease of communicating with my Doctor.
My therapist Cathy is fantastic at her profession. She listens extremely well and provides practical advice and strategies.
I love my therapist through Life Stance. I’m thankful for her being there when needed and for regular scheduled appointments. She has helped me through some crisis. The therapy sessions have been just what I need. I’m working through so much.
Polite, and good listener. And they are helpful giving insight or different ways of looking at life.very greatful for them being their.
LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
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