LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
LifeStance Health receives a mix of feedback from its clients, with many praising the quality of therapists and the overall care provided. Reviewers frequently highlight the professionalism and relatability of their therapists, noting positive experiences that contribute to their mental well-being.
Customers appreciate the ease of booking appointments and the supportive staff, with many expressing gratitude for finding the right therapist. However, there are significant complaints regarding appointment management and billing issues. Several consumers report frustrations with missed telehealth links, unresponsive customer service, and unexpected charges that lead to confusion and dissatisfaction. The inconsistency in handling appointments and billing disputes detracts from the otherwise positive experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.8 | 48 |
| Oct 24 | 4.0 | 83 |
| Nov 24 | 3.8 | 54 |
| Dec 24 | 4.1 | 66 |
| Jan 25 | 4.1 | 82 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.1 | 92 |
| Apr 25 | 3.7 | 51 |
| May 25 | 3.8 | 63 |
| Jun 25 | 4.2 | 78 |
| Jul 25 | 4.1 | 74 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“My therapist is so cool and relatable and my psychiatrist is very consistent and knowledgeable”
“I spoke with someone who told me that my appt was canceled for Tues, July 29th at 11:30 and it must have been the bil...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 1.4 out of 5 (poor) | 3.0 out of 5 (fair) | +3% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: LifeStance Health is #5 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.0).
500 reviews of LifeStance Health. Filter by what matters to you.
I have never had a problem with scheduling, receptionist, or doctor. My therapist is genuinely concerned about my treatment and what is going on. He listens and makes recommendations to my treatment. Very satisfied with the office as a whole.
Dr. Roger Weiss is amazing. His approach to medication management was thorough, and worked patiently to find the right combination". "I felt genuinely listened to and understood, which made a huge difference in opening up about difficult issues". He has gotten me through deaths in my family, work anxiety, health and marital issues.
My visits with folks there have done me a world of good. Kya Davis is very thorough with questions and got me on the right meds! She's personable and kind. Who doesn't need more kindness in their life?
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Lisa Smiths kindness and competence helped me through a difficult time suffering from extreme insomnia. We found the right combination of medication that proved to allow more than 3-5 hours of sleep per night to 5-6. It was a gift.
Lori Wardell has been an extremely helpful therapist. No appointment issues.
The phone system is a joke. I held for 10 minutes the other day trying to connect to my provider.
My doctor, Megan Comer is understanding and a good listener!
Dr. Foust has been so amazing to me! I get excited every time I get to have an appointment with her! She's amazing at her Job!
Quality care, with kind and friendly providers...I would recommend lifestance to anyone looking for quality care....
I was connected to Esi Yeboah for psychiatric care through my insurance. I had a great experience in my first session with her. I truly felt heard and taken seriously. She asked insightful questions and created a plan with follow-ups. The virtual access was simple and understandable and the office communicated efficiently. I would highly recommend.
They have made my life easier by connecting me with my awesome therapist. She has made a difference in my life, the suggestions she has offered me to me has really worked in my life as long as I apply them in my life. The word APPLY is an action function. Have a blessed day and do it on purpose.
Great service provided to help with all my needs. Definitely recommend this provider to anyone who is looking for a good therapist.
Malia Reese is a wonderful therapist and very compassionate. Karina Lydia does everything to make you feel understood and supported. Together, they are the dynamic duo in keeping me well connected and taken care of!
Ive come along ways since I've been coming there. I am so much better off . I'm very thankful and blessed. Thank you all i have a different life these days .
So I see Nicole first time I saw her was through zoom second time was in person both times she was super easy to talk to super down to earth no judgment I felt free to talk about my past in my prescriptions use and my past and the way I cope with things and if anyone would prescribe me medicine, it would be her because she just she listened to what I had to say, and looking forward to working with her in the future as well.
Was able to get me in during work cause my schedule and work with me on my meds to get there right med and dosage
I'm very happy with my services so far.
I love lifestance. I hadn't been to therapy in over 7 years due to bad experiences and my therapist Emily actually makes me want to be there every week. I look forward to our visits. She's so attentive, listens, understands and asks what you want to focus on which I feel is important.
I have related information to these people at least 4x when I moved to a new state. No one wrote down anything, and furthermore, did not notify me of their uselessness. Mental health does not have a pause button. And if the people picking up the phone are so incompetent as to suffer from a tragic inability to update a patient’s new info and MORE IMPORTANTLY, the list of medications, and then relay this information to insurance, need to find a job that requires very limited cognitive and motor processing skills. This is unacceptable and dangerous. I have called Lifestance a few times to literally repeat the same info, no changes, again and again. Since May until July.
LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
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