LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
LifeStance Health receives a mix of feedback from its clients, with many praising the quality of therapists and the overall care provided. Reviewers frequently highlight the professionalism and relatability of their therapists, noting positive experiences that contribute to their mental well-being.
Customers appreciate the ease of booking appointments and the supportive staff, with many expressing gratitude for finding the right therapist. However, there are significant complaints regarding appointment management and billing issues. Several consumers report frustrations with missed telehealth links, unresponsive customer service, and unexpected charges that lead to confusion and dissatisfaction. The inconsistency in handling appointments and billing disputes detracts from the otherwise positive experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.8 | 48 |
| Oct 24 | 4.0 | 83 |
| Nov 24 | 3.8 | 54 |
| Dec 24 | 4.1 | 66 |
| Jan 25 | 4.1 | 82 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.1 | 92 |
| Apr 25 | 3.7 | 51 |
| May 25 | 3.8 | 63 |
| Jun 25 | 4.2 | 78 |
| Jul 25 | 4.1 | 74 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“My therapist is so cool and relatable and my psychiatrist is very consistent and knowledgeable”
“I spoke with someone who told me that my appt was canceled for Tues, July 29th at 11:30 and it must have been the bil...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 1.4 out of 5 (poor) | 3.0 out of 5 (fair) | +3% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: LifeStance Health is #5 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.0).
500 reviews of LifeStance Health. Filter by what matters to you.
I am completely happy with my therapist, my psychologist and my daughters therapist as well. This place has helped my family heal and i will recommend it to anyone in need of help. The portal isnt great but the therapist and doctors are.
Hello! I'm currently going to Lifestance to see a psychiatrist and therapist. They both made me feel so comfortabe! Thank you! All you do.
I am new to acquiring counseling services through LifeStance, with Danielle. The televisit service is convenient and I am able to do my session while on my lunch break, without the worry of traveling to her office site. Danielle is easy to talk to and I appreciate her patience. While I am just starting out with Danielle, I look forward to our weekly counseling sessions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My therapist is kool. He actually listens when no one else does. Especially with my issues with trusting care providers as 99.9% of them either do not actually listen to you, are misleading, don't care at all or don't believe you. Im greatfull I found him. And he promotes self care.
I have been seeing Dr Geri going on 3 years now and one of the her most remarkable qualities is her empathy and connection with my individual situation. I really feel like she understands me and has the ability to read between the lines to address underlying concerns that I haven't even been able to articulate. I would definitely recommend life stance or anyone thinking about reaching out for help.
My experience with life stance is great I get a lot of reminders for my appointments so I'll never forget them they're great staff on the phone and great to change schedules appointments and communicate with their portal I really enjoy choosing life stance
The dr is very knowledgeable professional and has a sense of humor!
The night group is small and very personal. It’s good to be around people in the same shoes.
I have really just started with LifeStance but my initial impression is very good. I saw Dr Gross as I need a Dr to manage my meds; she spent a long time with me, asked me what my goals were, and made a referral to a therapist. I haven’t had any problems administratively, everything has been smooth.
I guess one star's lowest you can go I saw Jennifer reisel as an edmra therapist for trauma and anxiety I'm a pretty aggressive personality and outgoing and I say it like it is there was no issue for 3 months all of a sudden she's saying that I intimidated her and threatened her mind you I meet her on the phone so I don't know what I could have done or said that would threaten somebody but she said that I said I was going to beat her up or something like I was a former cop and I've never said I was going to beat somebody up in my life but these people life stance and Jennifer can say whatever they want and then they can you know let me go as a patient and it's on my record without taking accountability for reality or not even calling me to say hey what did you mean by that or what went wrong I do not recommend Jennifer space last name Reisel as a so called "therapist".
Dr. Patricia Roy is an amazing doctor. She genuinely listens and cares about her patients. She has an amazing memory, the best of any doctor I've ever met. She's a great listener and carefully takes the time with her patients to make sure they understand everything. She's good at answering questions and is very knowledgeable. The best doctor I've ever had, period.
Today I had an appointment and this is how nice the doctor is My phone was doing some updates I couldn't get my appointment time scheduled but the doctor actually let my appointment go through to tell me that she would reschedule me for it later date This is how flexible this lady is Miss Dr Nan she's a wonderful lady she understood and she was even multitasking while doing it That's how good of a person she is at her job and how passionate you can tell she is about her job is to just for a minute stop a appointment to let another patient know that she was busy tied up with someone else and then she got back to her business I reckon but in the long story short this is a wonderful place that gets you stuff done when you need it if you ask nicely so when you are looking on this site and you're reading reviews remember this I'm 100% human I'm not a robot anybody knows that knows me and neither is Dr Nan she's a wonderful doctor she's a 10 out of 10 Thank you Dr Nan for everything My life's better now that I have this doctor helping me with my issues in life she's great You should give her a try if you're actually looking for true help she will be true to you if you're true to her have a good weekend Dr Nan Talk to you next week... SEMPER FI !!!
Waited 2 hours in virtual waiting room; arrived in waiting room at 9:54am for 10:20 appt. doctor never showed up. The waiting room would say “one ahead of you in line” then 2, then 3. What!?? At 10:20 it went back to “1 person ahead of you.” At 11:00, 40 min after my appt, it said “you are next in line.” Finally at 11:40 i called the office.. receptionist said, “the doctor said you were not in the waiting room at 10:20 for your appointment.” I was DEFINITELY there!! Receptionist said maybe the doctor’s computer doesn’t work. Maybe? Maybe the doc isn’t allowed enough time per patient, so he has to skip a few to keep up. I looked further into this company. CEO said “we are incredibly inefficient.” Also they have extremely high turnover for professional level employees. This place is all about making as much money as possible, patient care & professionalism is just not a priority.
Holly at Lifestance in Brighton Michigan is wonderful. She is so professional and effective. She has helped me tremendously with marriage problems, recovering from a troubled child hood, anxiety and low self esteem.
I have the most compassionate therapists. I feel heard and seen! I see Stephanie Coates and you can’t go wrong with her.
Sydney Cunningham is a great asset to life stance. This is my first time ever getting help in this kind of environment and I appreciate her.
I have the most compassionate, caring, understanding doctor I have ever met! I have had A LOT of doctors and a few psychiatrist but I can honestly say that the one I see cares and does NOT do what must people think of when it comes to seeing a psychiatrist, he DOES NOT type constantly on a computer, he actually listens and remembers what you said even you see him the next time! So if you're needing mental help and need someone to listen and understand you and what you're feeling, you chose the right place!
LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
This profile hasn't been claimed by the business owner.
