LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
LifeStance Health receives a mix of feedback from its clients, with many praising the quality of therapists and the overall care provided. Reviewers frequently highlight the professionalism and relatability of their therapists, noting positive experiences that contribute to their mental well-being.
Customers appreciate the ease of booking appointments and the supportive staff, with many expressing gratitude for finding the right therapist. However, there are significant complaints regarding appointment management and billing issues. Several consumers report frustrations with missed telehealth links, unresponsive customer service, and unexpected charges that lead to confusion and dissatisfaction. The inconsistency in handling appointments and billing disputes detracts from the otherwise positive experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.8 | 48 |
| Oct 24 | 4.0 | 83 |
| Nov 24 | 3.8 | 54 |
| Dec 24 | 4.1 | 66 |
| Jan 25 | 4.1 | 82 |
| Feb 25 | 4.2 | 64 |
| Mar 25 | 4.1 | 92 |
| Apr 25 | 3.7 | 51 |
| May 25 | 3.8 | 63 |
| Jun 25 | 4.2 | 78 |
| Jul 25 | 4.1 | 74 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“My therapist is so cool and relatable and my psychiatrist is very consistent and knowledgeable”
“I spoke with someone who told me that my appt was canceled for Tues, July 29th at 11:30 and it must have been the bil...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 1.4 out of 5 (poor) | 3.0 out of 5 (fair) | +3% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: LifeStance Health is #5 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.0).
500 reviews of LifeStance Health. Filter by what matters to you.
My doctor Jozeca Meyer is excellent. I am so very grateful for her. She listens to me and remembers what I tell her! I know I am not her only patient! I honestly can't wait for my next visit with her. I feel she is genuinely concerned and wants to help me get better. Thank you Life Stance for this provider ❤️
Saundra Trouslot is THE best she makes me feel so cared for and she is so sweet 5 million stars if i could:)
I’m super thankful to have been connected with Barbara Miller as my therapist. I used to do counseling through this company before, but I’ve never had a therapist work so dedicated and caring to work together until now. She is one of a kind. She has educated me and helped me develop tools and skills to create a more balanced and enjoyable life to live. I am so grateful that I was directed to her and back to this practice. The front desk staff is always very helpful and kind as well.
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Michelle Khan is the best therapist I’ve ever had. She is so kind and listens to my concerns, and then helps me figure out how to process issues I’m experiencing. LifeStance is a pretty good company to use for therapy but I will say it does get pricey, insurance will only cover a small portion of each session. Other than that I would recommend LifeStance to anyone searching for therapy.
Psychiatrist was helpful. Therapists overall were good but Ineeded more than that. The LifeStance organization overall is good.
Carly, is amazing she is truly one of the best she always listens and is always replying back she is there when I need her! I appreciate her to the fullest and I’m so thankful to have her as a doctor! Thanks Carly
I would not have giving them a 1 if I could they deserve a 0. I went to my appointment with Stefanie Reinhard last week, it was only my second visit. So she started from my past which is very hard for me without breaking down and than the last 5 minutes of my appointment she said, I can't see you anymore because I have 28 patients too much for me to handle so I'm not seeing 10 patients from now on. Why did she book that appointment only to be paid she should have said that with a phone call. So angry and upset. I'm reporting her to Medicare. Just horrible ethics. Wouldn't treat anyone like that.
Easy process. I moved to new state and Needed to establish med continuation and new doctor. Intake caller was friendly and made my experience pleasant. When I met psychiatrist via telehealth he was very knowledgeable and recommended new therapies that I haven’t been exposed to. Highly recommend if you’re comfortable meeting over “zoom”. They also offered in person treatment.
Brittney is very helpful. She asks pointed questions and has helped provide us with tools to establish boundaries. She is an excellent counselor.
Cassie listens to me, figured out i metabolize medications quicker and that why they weren't working and she always writes me back if I have a question. She got ketamine treatment started for me which I owe my life to her for that. And also like right now for instance my adhd medications aren't working but she's not giving up. She is truly a godsend
Great care with my mental health. Listened to my thoughts as we figured out my meds. Can't thank this place enough
Had a great experience with Annah Murage to address my ADHD. Was able to setup a treatment plan and therapy.
I had med management and therapy through lifestance. Any attempt to contact anyone resulted in 30 minutes or more on hold with someone who wasn't linked to my office. I had a medical emergency requiring the emergency room and couldn't get a hold of my psychiatrist and couldn't get a visit for 3+ weeks after the emergency department took me off ALL MY MEDS. I don't trust this company, nor anyone who works at it -- seriously, how can a psychiatrist not have a direct contact line?! (And that's the policy. Psychiatrists don't have direct lines, so customer service nor patients can get a hold of them.) On top of them requiring in person visits -- I live 2 hours from the office. Just no. This is the most USELESS company I have ever used. Not only is billing unclear (I was billed for having seen a therapist I've never heard of, which messed up my insurance claims), wait times are unbelievable (I've waited on hold like it's a full time job), and I can't ever get a hold of the people I need to. This is hands down the worst experience I've ever had regarding my mental health, and I've tried to make it work for 8 months. I will never be back.
Great providers. I’ve have been a patient since 2020 and it’s changed my life for the better. Thank you LifeStance!! -Tracie Jones
This had to be the worst mental health experience of my life. I told my doctor GGADANI, I was having higher anxiety than normal. She very aggressively pushed me to a new medication, rather than having me increase my dosage on my current medication. She forced me to get off Lexapro and Wellbutrin cold turkey, and led to a massive depression episode and almost suicidal. I sent multiple messages to this team asking for help and nobody replied until 5 days later. I felt hopeless. The fact that this doctor has a license is disgusting. I basically was begging for help in my messages being sent and getting nothing in return. I HIGHLY recommend never using this company. These doctors clearly get kickbacks for switching working medications to new prescriptions, and gambling on peoples lives. One of the worst experiences of my life. Nobody ever reached out to see if I was okay or even apologized for not responding during a mental crisis. I have multiple screenshots of all my messages and no responses until 5 days later if anyone wants to see my experience.
LifeStance Health is a healthcare company that focuses on providing mental health services to individuals seeking support and treatment. The company offers a range of services including therapy, psychiatry, and medication management, catering to various mental health needs. LifeStance Health operates through a network of licensed professionals, ensuring that clients receive tailored care based on their unique circumstances. The primary customers of LifeStance Health include individuals of all ages who are looking for mental health support, as well as families seeking comprehensive care for their loved ones. With a commitment to accessible mental health resources, the company utilizes both in-person and telehealth services, making it convenient for clients to connect with qualified professionals. Through its platform, LifeStance Health aims to improve the overall well-being of its clients by providing effective treatment options and a supportive environment.
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