SUPER GOED BEN BLIJ
SUPER GOED BEN BLIJ

Matériel Horeca is a specialized supplier of professional kitchen equipment and restaurant materials, catering primarily to the hospitality industry, including restaurants, cafes, and catering businesses. The company offers a comprehensive catalog featuring over 30,000 references, ensuring that professionals can find the necessary tools and appliances for their culinary operations at competitive prices. With a focus on durability and investment longevity, Matériel Horeca collaborates with leading brands to provide a wide array of products, including refrigeration units, cooking equipment, bar supplies, and dishwashing solutions. Their extensive inventory also includes seasonal items tailored to various culinary needs. By prioritizing quality and variety, Matériel Horeca aims to support culinary professionals in enhancing their service offerings and operational efficiency.
Materiel Horeca receives a mix of reviews, reflecting both strong positives and significant concerns. Many customers appreciate the extensive selection of equipment available, noting that they can find everything needed for their establishments in one place.
The competitive pricing and high quality of products also receive commendations, with several reviewers highlighting the excellent customer service and responsiveness. However, there are notable complaints regarding order fulfillment, with some customers experiencing delays and lack of communication after placing orders. Issues with product quality have also been reported, including malfunctioning items and inadequate after-sales support. Overall, while many find value in the offerings, the inconsistencies in service and product reliability lead to a mixed sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 575 | 100% | +1.3 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 1.0 | 4 |
| Nov 24 | 4.7 | 31 |
| Dec 24 | 4.5 | 23 |
| Jan 25 | 4.8 | 32 |
| Feb 25 | 1.6 | 7 |
| Mar 25 | 1.0 | 12 |
| Apr 25 | 1.0 | 1 |
| May 25 | 4.6 | 19 |
| Jun 25 | 4.7 | 25 |
| Jul 25 | 3.2 | 6 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Service client au top”
“Frigo en panne après 48H d'utilisation”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.9 out of 5 (fair) | 1.3 out of 5 (poor) | −10% | 575 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 217 |
Bottom line: materiel-horeca.com is #5 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 1.3).
500 reviews of materiel-horeca.com. Filter by what matters to you.
SUPER GOED BEN BLIJ
pas satisfait du tout, déjà 1 c est pas le bon produit commandé, enfin la bonne couleurs et l objet étais cassé au niveau de l attache
Excellent, en effet. Juste dommage que la commande (thermomètre digital pour frigo) ait été livrée dans une immense boîte, alors qu'une petite aurait suffi...
De belofte te leveren tussen 24 u en 72 u kunnen jullie niet waarmaken! Ik wacht na èèn week nog altijd op mijn bestelling! Zeer slechte tot geen communicatie! Zal eenmalig zijn.
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Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 36% are 1–2★.
Très bon produit à voir dans le temps!!
Het bedrijf correspondeert op de website dat de bestellingen binnen 24/48 uur bezorgd worden. Een dag na de bestelling geplaatst te hebben, stuurde het bedrijf een e-mail dat het product verzonden is. Dat was in de werkelijkheid niet zo. Het bedrijf gaf ten eerste niet het tracking nummer van het vervoersbedrijf en ten tweede kwam het product pas na 15 dagen aan bij ons. Terwijl wij hierdoor ruim 8 dagen geen pizza hebben kunnen verkopen en waardoor wij omzet zijn misgelopen. Meerdere malen telefonisch geprobeerd contact te leggen met het bedrijf. Het bedrijf spreekt alleen Frans en gebrekkig Engels. Het bedrijf beloofde het tracking nummer per mail te sturen binnen enkele minuten. Maar deze is pas na 10 dagen na enkele keren telefonisch contact te hebben gelegd, verstuurd.
Manque de nombreux produits plateau voilé et plateau ecaillé .
Commande en date du 2 juin.... Toujours pas de livraison à cette date (11juin)...après avoir tel au Service client... On a droit à l excuse "on a pas de livreurs" je perds patience....si je ne tel pas aucun suivi de cette commande.... Une fois pas deux....
Article ne correspondant pas aux dimensions commandées histoire de rafler quelques centaines d'euros. Extrêmement déçue malhonnête.
okkkkk livraison parfait
Après deux expéditions, nous n'avons toujours pas reçu la totalité de notre commande...
Mauvaise première expérience sur votre site on dit livré dans les 24 à 72hrs je n'ai reçu le colis que 5 jours ouvrables plus tard...
Erreur de livraison
Livraison rapide et bonne communication
Toujours pas reçu !?!?
Matériel Horeca is a specialized supplier of professional kitchen equipment and restaurant materials, catering primarily to the hospitality industry, including restaurants, cafes, and catering businesses. The company offers a comprehensive catalog featuring over 30,000 references, ensuring that professionals can find the necessary tools and appliances for their culinary operations at competitive prices. With a focus on durability and investment longevity, Matériel Horeca collaborates with leading brands to provide a wide array of products, including refrigeration units, cooking equipment, bar supplies, and dishwashing solutions. Their extensive inventory also includes seasonal items tailored to various culinary needs. By prioritizing quality and variety, Matériel Horeca aims to support culinary professionals in enhancing their service offerings and operational efficiency.
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