Mijn bestelling was niet volledig
Mijn bestelling was niet volledig. En materiel-horeca wil het ontbrekende stuk niet leveren.

Matériel Horeca is a specialized supplier of professional kitchen equipment and restaurant materials, catering primarily to the hospitality industry, including restaurants, cafes, and catering businesses. The company offers a comprehensive catalog featuring over 30,000 references, ensuring that professionals can find the necessary tools and appliances for their culinary operations at competitive prices. With a focus on durability and investment longevity, Matériel Horeca collaborates with leading brands to provide a wide array of products, including refrigeration units, cooking equipment, bar supplies, and dishwashing solutions. Their extensive inventory also includes seasonal items tailored to various culinary needs. By prioritizing quality and variety, Matériel Horeca aims to support culinary professionals in enhancing their service offerings and operational efficiency.
Materiel Horeca receives a mix of reviews, reflecting both strong positives and significant concerns. Many customers appreciate the extensive selection of equipment available, noting that they can find everything needed for their establishments in one place.
The competitive pricing and high quality of products also receive commendations, with several reviewers highlighting the excellent customer service and responsiveness. However, there are notable complaints regarding order fulfillment, with some customers experiencing delays and lack of communication after placing orders. Issues with product quality have also been reported, including malfunctioning items and inadequate after-sales support. Overall, while many find value in the offerings, the inconsistencies in service and product reliability lead to a mixed sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 575 | 100% | +1.3 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 1.0 | 4 |
| Nov 24 | 4.7 | 31 |
| Dec 24 | 4.5 | 23 |
| Jan 25 | 4.8 | 32 |
| Feb 25 | 1.6 | 7 |
| Mar 25 | 1.0 | 12 |
| Apr 25 | 1.0 | 1 |
| May 25 | 4.6 | 19 |
| Jun 25 | 4.7 | 25 |
| Jul 25 | 3.2 | 6 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Service client au top”
“Frigo en panne après 48H d'utilisation”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.9 out of 5 (fair) | 1.3 out of 5 (poor) | −10% | 575 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 217 |
Bottom line: materiel-horeca.com is #5 of 5 on overall rating in this group. On value, Builders Emporium scores higher (5.0 vs 1.3).
500 reviews of materiel-horeca.com. Filter by what matters to you.
Mijn bestelling was niet volledig. En materiel-horeca wil het ontbrekende stuk niet leveren.
Très pratique et très stable sur une table
top service et qualité
Super professionnel et sérieux Rien à dire on peut avoir l'esprit tranquille !
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 36% are 1–2★.
Livraison rapide, très bien emballé et très bon produits ,service après vente très réactif et commercial!! je recommanderai ce site à d'autres professionnels
Prix défiants toute concurrence et la rapidité au top je re commanderai ! Merci
Commandé le 20 août reçu le 4 septembre. Réponse reçue après 2 e-mails.
perfect materiaal en levering
Matériel conforme à la commande et livraison rapide
Je suis entièrement satisfaite de mes boites
Betrouwbaar, correcte informatie en communicatie, kwaliteit.
Envoi rapide, commande parfaite. Bref, je recommanderai
Matériel toujours non reçu après 10 jours de commande !!!!! pas de solutions de la part de la société colis perdu par la poste. mauvaise adresse de livraison du à matériel horeca!! Matériel envoyé à l'adresse de facturation.. aucun retour de la part des vendeurs Très mauvaise expérience cliente
Matérielle reçu comme décrits pas encore utiliser
Bon matériel et rapidité d'expédition
Materiel génial super bien protégé FIRST CLASS
Livraison très rapide, matériel conforme et performant. Parfait.
Bien reçu enFrance le gaufrier commandé 6jours avant . Colis très bien emballé, cela correspond à ce que je voulais. Reçu par mails tout les renseignements concernant le paiement, l’expédition.
Matériel Horeca is a specialized supplier of professional kitchen equipment and restaurant materials, catering primarily to the hospitality industry, including restaurants, cafes, and catering businesses. The company offers a comprehensive catalog featuring over 30,000 references, ensuring that professionals can find the necessary tools and appliances for their culinary operations at competitive prices. With a focus on durability and investment longevity, Matériel Horeca collaborates with leading brands to provide a wide array of products, including refrigeration units, cooking equipment, bar supplies, and dishwashing solutions. Their extensive inventory also includes seasonal items tailored to various culinary needs. By prioritizing quality and variety, Matériel Horeca aims to support culinary professionals in enhancing their service offerings and operational efficiency.
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