Easy to order product good service
Easy to order product good service

LloydsPharmacy Online Doctor is a registered healthcare service in the UK that offers a variety of online medical services to patients. The company provides safe and personalized healthcare solutions facilitated by NHS experienced clinicians. Its offerings include consultations for weight loss, sexual health, men's health, women's health, general health, and travel health services. Targeting individuals seeking convenient and discreet online healthcare, LloydsPharmacy Online Doctor allows patients to access treatments and advice from the comfort of their homes. The platform features services like STI testing, erectile dysfunction treatments, contraception options, and home blood tests, among others. With a commitment to reliable healthcare, LloydsPharmacy Online Doctor aims to meet the diverse health needs of its customers across the UK.
LloydsPharmacy Online Doctor receives high praise for its quick and efficient service, with many reviewers highlighting the ease of use and straightforward processes. Customers appreciate the helpful staff and the user-friendly website, making it simple to navigate their health needs.
However, there are notable complaints regarding delivery issues, with several consumers reporting late arrivals and poor communication when trying to resolve these problems. Some express frustration over the lack of continuity in clinician responses, which can lead to repetitive questions. Despite these concerns, the overall sentiment remains positive, with a significant majority satisfied with the service provided. Overall, LloydsPharmacy Online Doctor is viewed favorably, though improvements in delivery and customer service are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,060 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 147 |
| Oct 24 | 4.6 | 75 |
| Nov 24 | 4.6 | 98 |
| Dec 24 | 4.5 | 85 |
| Jan 25 | 4.4 | 93 |
| Feb 25 | 4.5 | 62 |
| Mar 25 | 4.6 | 21 |
| Apr 25 | 4.7 | 21 |
| May 25 | 3.7 | 23 |
| Jun 25 | 4.2 | 65 |
| Jul 25 | 4.1 | 17 |
| Aug 25 | 4.3 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick and efficient, easy to do”
“Late delivery on 25th from sending on 22nd, ice pack melted, medication warm”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.8 out of 5 (good) | 4.0 out of 5 (good) | −7% | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.5 out of 5 (good) | 4.2 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: LloydsPharmacy Online Doctor is #2 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.0).
500 reviews of LloydsPharmacy Online Doctor. Filter by what matters to you.
Very thorough assessment at the beginning made me feel very confident in the company. Not the cheapest but peace of mind is more important. Would recommend highly.
Excellent service and good communications
Very good service and easy to contact and quick response.next day delivery and £30 cheaper than Superdrug who I was with and left because had a delivery turn up that was all open and found out the following week the injection was faulty so lost two hundred and fifteen pounds . They asked for photo’s of damaged boxe’s but I had binned them already , and that was because they took to long to get back to me . Not good Superdrug I expected more from your big company!
Quick answers to the questions people ask most.
Yes, LloydsPharmacy Online Doctor is a legitimate company with a high customer rating of 4.2 out of 5 based on numerous reviews. Many customers have praised their excellent service and straightforward processes.
No, LloydsPharmacy Online Doctor is not a scam. They have verified reviews indicating a mix of positive experiences, though some customers have raised concerns about delivery issues.
LloydsPharmacy Online Doctor provides a range of online medical services, including consultations and prescriptions for various health needs, with an easy-to-use website for filling in health questions.
LloydsPharmacy Online Doctor accepts various payment methods, including credit and debit cards. Customers have noted the process is quick and straightforward.
You can contact customer support through their website or by phone. However, some customers have reported long wait times when trying to reach support, especially during busy periods.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Always check everything is OK consultations Hood medication on time
Quick response from doctors even on weekends
Easy to complete and covered everything
Thank you so much.
Efflcient reply
Easy to use web site with prompt response to any queries
So easy to use, thank you.
Easy system
Great and quick communication regarding an enquiry and delivery about my order.
Excellent service, very easy
As ever very quick and efficient, the order arrived a couple of days from completing the online questionnaire, and that included the Doctor reviewing it. Very satisfied.
It all worked well until recording the videos required. I’m a 69 year old living alone and it was impossible to make the videos on my own. I dont want someone else taking the videos. I’ve already paid for the medication but can’t get it until the videos are provided. It’s got me stressed and in tears trying.
LloydsPharmacy Online Doctor is a registered healthcare service in the UK that offers a variety of online medical services to patients. The company provides safe and personalized healthcare solutions facilitated by NHS experienced clinicians. Its offerings include consultations for weight loss, sexual health, men's health, women's health, general health, and travel health services. Targeting individuals seeking convenient and discreet online healthcare, LloydsPharmacy Online Doctor allows patients to access treatments and advice from the comfort of their homes. The platform features services like STI testing, erectile dysfunction treatments, contraception options, and home blood tests, among others. With a commitment to reliable healthcare, LloydsPharmacy Online Doctor aims to meet the diverse health needs of its customers across the UK.
This profile hasn't been claimed by the business owner.