Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.1	289	100%	+0.4	● Low

3.1 / 5 overall

289 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.7▲ 0.4
12-month avg: 2.6
All-time: 3.1
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
RegainThis company	3.1 out of 5 (fair)	100 out of 100	2.9 out of 5 (fair)	2.9 out of 5 (fair)	1.8 out of 5 (poor)	−14%	289
Rula	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	2.6 out of 5 (poor)	—	1,000
Canada Pharmacy	4.3 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.2 out of 5 (good)	4.6 out of 5 (good)	—	100
Amicafarmacia	1.1 out of 5 (poor)	100 out of 100	—	—	—	—	100
Dr. Max	1.8 out of 5 (poor)	100 out of 100	—	—	—	—	100

Bottom line: Regain is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 1.8).

Leah Moniz

1 review

Dec 5, 2022

I’ve cancelled within 30 minutes and…

I’ve cancelled within 30 minutes and wish I read trustpilot before signing up in the first place, as I’m now super anxious about getting my money back. As I’m in the UK and they work in PST, I may need to wait a gruelling 8 hours+ before I hear anymore about my request for a refund. But given I cancelled within 30 minutes and have not been matched, I don’t see why I cannot get a refund and hope they process this quickly. Otherwise it’s £240 lost during a cost of living crisis for nothing received. To be honest I didn’t realise they were actually going to charge me the £240 right away. I thought it was more of a hold once you were matched with a therapist. I feel so stupid for going through the misleading registration process. I changed my mind as it only became clear to me once on the site (the bits you can only see after they take your money!) that all therapists are in the US. Given we are in the UK, we would prefer a therapist over here for cultural reasons. I also didn’t really like that I had to pay £240 upfront and this idea that I’m reading from other reviews that this is a membership fee with an ‘optional’ therapy session is just a blatant misleading sales pitch designed to steal vulnerable people’s money. Please just refund me and let me go on my way. Update: 6 December 2022 After waiting nearly 36 hours, Regain finally replied to me. I provided the additional information they wanted to TrustPilot, but was not looking forward to waiting even longer for a further reply. I do not want to continue with this service and want a full refund since I have not taken up any services. They followed up to their reply on TrustPilot directly to me on email which was appreciated, and confirmed they have issued a full refund - which I have yet to receive but may take a few days. Although it was a stressful 36 hours, I appreciate not having to argue with them for a refund. Update 7 December 2022: Refund received with thanks.

Report

Month	Average	Reviews
Aug 24	3.3	7
Sep 24	3.8	6
Oct 24	2.0	5
Nov 24	1.8	5
Dec 24	3.8	4
Jan 25	2.3	7
Feb 25	1.6	10
Mar 25	3.3	6
Apr 25	2.4	5
May 25	3.0	6
Jun 25	3.0	4
Jul 25	1.0	2

Regain reviews & trust report

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 147 positive reviews

Top complaintsof 138 negative reviews

How it compares

Reviews

Customer reviews (289)

Game changer for couples

Unethical Subscription Model - NO WEEKLY THERAPY AVAILABLE

Super!

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About Regain

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