Staying in touch
Staying in touch, keeping me connected on a timely basis.

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
therapist is great
The convenience in tailored in individual therapy and psychiatric cream, and the ability to be flexible is amazing
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Being able to book more sessions with current therapist. She has no more upcoming appointments.
I like my therapist. We have good connection and I feel I know her for long time.
Many ppl struggle with finding a good therapist but Rula helped me find a great therapist. The website was easy to navigate making it easy to find exactly what i needed
This service and the therapists they employ have helped me a lot. Having appointments via Telehealth is convenient and way less stressful than trying to fight traffic and find parking for an in person appointment. The therapists I have talked to are caring and compassionate and really want you to feel better.
My daughter (age 17) has only had one appointment, however, the experience of finding a therapist was wonderful. She got to read over profiles and even look at videos that some had put out to review. It put her at ease and let her pick who she felt comfortable talking with. The experience from when I was her age is vastly different and I am so grateful. She left the first virtual meeting feeling great. I highly recommend this company. There are so many different therapists to choose from that are all different. I know you will find one to fit you.
my son's therapist, Ms. Yvette Payne has been helpful and supportive. Therapy is making a huge difference in his life
Buen diálogo y comprensión del tema.
Privacy, trustworthiness and reliability
I love how easy it connects to zoom for meetings!! It’s easy to schedule, reschedule, s and message provider! What I dislike is U have to put email and connect with link every time you log in
I’ve never worked with a therapist I was able to help me so quickly and easily. I love my therapist. The website and system is easy to use.
I felt heard and at ease
Rula is so easy to use when trying to find a new therapist and one that accepts my insurance. I work a 9-5 so whenever I was using my own insurance for referrals many didn’t do after 5 and I didn’t want to risk missing work. Rula helped me find the best person that fits my needs and type of therapy that would work better for myself. I also was having technical difficulties but rula really helped me with them via email ina. Timely manner. That really made me see they care for us and want to help us anyway they can!
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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