Timely communications have impressed me.
Timely communications have impressed me.

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
Timely communications have impressed me.
Thus far this has been wonderful and the most expeditious way to seek help from a medical professional im this particular field.
This was my very first visit and I felt listened to and heard. He made the beginning steps to healing useful and easy. I woke up the next day feeling different and ready for my new life.
Great therapist. Helping me through what I’m going through. Positive experience. Always looking forward to my session.
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I was able to browse the profiles of the caregivers and that gave me the opportunity to find a therapist who shared common beliefs with me. The appointment was made quickly and easily. My therapy sessions were uplifting and so helpful in my journey.
Finally a therapist that I could connect with! She was soo caring & had great knowledge about what I’m trying to accomplish
Super easy process to get covered mental health services.
they answer the phone quicky. you speak to a live person and they do a great job.
Easy to use and safe
Straightforward scheduling process. I did end up asking for some help with the initial sign-up, and the representative was able to help and get me going in less than 5 minutes. The therapist I met with was friendly, professional and was completely engaged in our conversation.
What made my experience great with this company is the picked the right Therapist. Mine is the best ever. she really got me. It was easy too. You kind of weave through the ones that doesn't right and write what you're looking for in a therapist and what you're wanting to work on. And there they are your match. I love mine she was perfect. we have a long road a head of us and I am glad she is with me.
After contacting support with question on a therapist I had a response within 30 minutes awesome!
Super easy to book an appointment and find a therapist that felt relatable and personable from the jump.
My intake went very well. I was able to explain my issues and Derek was able to understand them and give me an idea of how my “treatment” will go. My only issue was with my/his internet. We got cut off twice. But, that was not a deal breaker. I think it was my internet. I look forward to working with Derek, and improving my mental health.
I thought the service has great up to the fact that they charge you a $99 Cancellation Fee but their UX/UI dash does'nt cancel the orders. I decided I did not want to see a provider and cancelled, or had thought I did as UX/UI was not showing me that the cancellation had occurred. Do yourself a favor and don't use it because they don't care if it was their fault or not as the login to the dash is flawed. Why don't you get your devs to fix this ongoing issue. Additionally, the CS team doesn't care nor do they want to truly help you resolve the issue. They kept saying any future appointments were cancelled when actually they weren't. Do yourself favor don't sign up its been a bad and expensive experience.
Very flexible, caring, and supportive providers. Easy to navigate and the video appointments are amazing as they save you time and gas.
Amazing Josh has been the best therapist. Attentive and very helpful.
The therapist is good and listens. Help me work on my small goal and think long term goals.
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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