Great program
RULA has been very kind & helpful to me. I like that I can read all about the therapist & see photos to help me pick the right one.

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
RULA has been very kind & helpful to me. I like that I can read all about the therapist & see photos to help me pick the right one.
Rula has given me the opportunity to continue therapy with the open availability they offer. If something is wrong they always reach out to fix it. S/o to my therapist who's the best I've ever had.
It was easy to find a provider that fit what I was looking for. Easy to make appointments. Covered by my Blue Cross insurance. My therapist is really nice so far and I'm excited to continue working with her.
Rula is convenient, it works with my work schedule and life.
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My therapist is very knowledgeable in her field. She makes me feel comfortable with her kindness and compassion for others.
For months... no years I've been trying to get into therapy and psychiatry. This platform has it all in one spot! I can schedule appointments, message my providers, keep track of my payments and everything on this app. I just wish the sign in process was smoother.
They automatically book the same time and day for your appointments, you can easily log in with just your email address (no having to remember a password), and checking your appointment schedule is easy.
Ease of finding a provider with the provider profiles. Appointment management is efficient. I love my provider.
My therapist is amazing..Best experience ever she has really helped me figure out my issues
Rula is a win! I was able to find a therapist who suits my needs! I was able to review her credentials and what she specializes in.My therapist is knowledgeable and flexible! I have received therapy before and it was hard to get a person who worked past noon. Once I found one I only received therapy for a minimum time and I was really sad that I had to tell my tale of whoa to a new person. It was actually a blessing in disguise, because then I was given choices from Rula. I couldn’t be more pleased with my experience thus far!
Miss Tammy is to work with my son and I as we are getting to no Miss Tammy and has the patience to let me sit in and eventually wean him off where they can meet and speak in private. We seem to be working well as a team, and I appreciate her candidness and ability to work with the situation.
The ease and speed with which I was able to make an appointment with a provider was fantastic. I was matched with a therapist whom I click with and I feel truly understands me. I was a bit apprehensive about the teletherapy experience, but I've found that I actually enjoy it because my therapist is so wonderful. I've definitely felt significantly better and less overwhelmed since starting therapy, which has improved my overall well-being.
It is not a cumbersome process to access responsive and helpful support.
This is made finding a therapist that meets all of my needs very easily. Super happy I came across this website. Also takes my insurance.
Originally I went to a psychiatrist thru my general practitioner and she turned me onto Rula to find a therapist. Long story short I found an amazing therapist who was also able to help me find a new psychiatrist. So now I have both Drs who I feel really comfortable with and hopeful that they are actually wanting to help me become better both physically and mentally.
need a better effective way for new patients trying to get a therapist. First off it took forever. Secondly, the representatives that I spoke to, gave different information to me. I went around in circles. it was a waste of time and energy. it was very frustrating. I would ask my therapist and she wasn't sure either of why Rula wasn't getting back to me thru email and sending me questionare over again.
I highly recommend my therapist, Sarah Ko. She is a good listener and very patience. I can tell she hear my voice and really care. She has a good amount of compassion and willing to help and suggested good solution. I am happy with my therapist Sarah Ko. Thanks.
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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