Easy to get a hold of somebody and he’s…
Easy to get a hold of somebody and he’s in scheduling. Rula is very helpful.

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
Easy to get a hold of somebody and he’s in scheduling. Rula is very helpful.
I’ve never used RULA before, but they make it easy and worry-free. A couple clicks and you’re done.
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The experience is beautiful from the platform lay out to the vast range of options of mental health professionals. You are definitely covered regarding finding your right therapist here.
It was very easy to make an appointment online and get one scheduled quickly when I needed it. Leah created a space where I felt safe to be completely honest, even in one of the hardest moments of my life. She listened with care, offered helpful perspective without judgment, and helped me see things more clearly than I had in weeks. I walked away from our session feeling heard and supported. Highly recommend her to anyone going through something heavy or needing clarity.
All the employees that I have talked to through customer service are polite and very helpful. They make it so easy to find a provider that accepts your insurance. Every provider has a little biography, which helps in choosing someone. I have been using Rula for the past 2 years and my therapist is amazing. She was my first choice and she is the best therapist I have had. She understands me, she can relate to me and she has really helped me to grow mentally and emotionally. Thank you Rula!!!!
My honest opinion on rula they have great therapists I’ve been going to therapy through rula since February of this year. I have an amazing relationship with my therapist and that was something important to me to get help from someone what understood me. It feels like I’m talking to a friend and I’ve noticed that it’s been helping me a lot.
I love my Therapist. She is well equipped for the job; she is very warm, very welcoming, very understanding and very pleasant. And Rula has an excellent Client Support. If you ask a question, you get a response right away. They are very responsive and patient and will make sure your issue is resolved.
Definitely changed my life for the better when my cousin told me about this platform and how do get signed up with them through kaiser. Been going almost a yr straight with my therapist
Love the detailed list of potential providers that makes it easy to find professionals whom may align best with your need. Great use of technology, clear terms and conditions for cancel/reschedule window (24+ hours ahead), email reminders prior to appointments, one-click to start appointment from email. Great professional providers.
I’ve been using RULA the last few years with Kaiser insurance for both individual and couple’s counseling. I love that you can search therapists based on their speciality and change until you have the right fit. I am living a fuller life, have a stronger marriage and have learned to cope better with stress because of RULA. Thank you!
OVER ALL I AM SO HAPPY WITH MY THERAPIST
Easy, convenient & an overall positive experience. I have been in therapy through Rula since January 2025, and I am so grateful for this tool. I run my own business from home, am a First Responder Spouse, and a mom to a young toddler. The ease of scheduling appointments online, and the convenience of holding "telehealth" meetings (which can be conducted via Zoom and from anywhere) is a Godsend. I think a lot of people tend to hold themselves back from regularly attending therapy is due to inconvenient scheduling and carving out time for in-person meetings. Rula eliminates all of that. In addition, it is really simple to verify insurance coverage and my weekly appointments are in-expensive ($12.63 per week). Billing is automatic. Lastly, the quality of available therapists is plentiful. The site gives you so many options, and it's easy to "shop" care providers. I have been matched with a wonderful therapist that I have been working with consistently since January, and she has made such a positive impact in my life.
Very good therapist
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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