It made a great system and cave good…
It made a great system for communication Bong joo speaks English and Korean. That helps me a lot

Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
It made a great system for communication Bong joo speaks English and Korean. That helps me a lot
My therapist is attentive and lets me lead. She is kind and helpful.
Open Fank Commnication from David V., we feel his honesty, sincerity in communications.
I appreciated how easily Rula helped me focus on my mental health. The entire process made me feel safe and confident in my decision.
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I've been wanting to go back to therapy for years, but I don't drive. Rula is exactly what I was looking for. The list of providers has details what issues they specialize in, so you find the help you need.
I have enjoyed doing therapy from home. It feels more relaxing and makes it easier for me to open up and share.
I appreciated the ability to view all the therapists along with their bio's and therapy approaches. Chosing a therapist was very easy and their verifying my insurance coverage and copay was nicely streamlined. The ability to schedule a session the very next day was a great bonus. I am Very happy with Richard and look forward to further sessions. I Highly recommend Rula's services.
My therapist has made a massively positive impact on my life. This company makes it easy to get help even on the hardest days with easy zoom appointments, phone calls, and automated reminders. The road to recovery isn’t a straight line and they make it pretty easy to get flexible care around a hectic schedule and waxing and waning needs. Hands down best thing you can do for yourself.
It is easy to schedule appointments, and the reminder emails and text messages are helpful. I like the convenience of being able to email my therapist directly, and to receive messages from my therapist directly. If one needs to change therapist, there is no problem in doing so. When dealing with trying situations, it is constructive to reach out to a professional.
It was easy to connect with a new therapist, and make an appointment. It was good to receive an email and a text, sending the link to the Zoom meeting session.
Getting matched with a good therapist and being able to view their specialties was especially helpful. After meeting my wonderful therapist, Veronica, I am still on this Earth and here today.
I think is a good companie ang my daughter feel okay
Rula provides great therapy sessions for me. I do private one on one sessions with my therapist. And he’s great. I feel safe to talk about anything with him. I recently started couples therapy sessions with my wife and it’s great also. I would recommend Rula to anyone that is seeking therapy to help you out in one’s mental health.
I appreciate the company pre-booking a couple of follow-up appointments a few weeks out in advance after the first initial appointment. It is one less thing to worry about, as follow up are often hard to rebook and are forgotten about; securing yourself a spot on the therapist calendar.
Easy to use. I like the therapist.
I will not use Rula anymore when i need to look for a therapist in the last two months i have been through 3 different therapist. I told three of these women deep personal issues i am dealing with and issues from the past and it was very emotional. The first therapist was a phone call which was a hour long and after that she disappeared and i waited well over 40 mins for the second session for her to show up. The second therapist was a couple of weeks later this time was a video assessment she called it quits on me after answering a review assessment and based on that she gave up on me WTF...It was one session i figured after a month or two of solid sessions she would give it time to help me with my issues. But nope come the second session she made all the excuses in the world based off one session review so she bailed i was beyond frustrated are they higher legit therapists or actors ???...So a couple of weeks went by and i told myself ill give Rula one more chance and i did and i told the next therapist and warned her to not give up on me based on one review, or one session and she assured me she wouldnt and she is not like the other therapists so she said...Then two sessions later to the most recent as today she didnt show up, no messages, no interest she bailed on me like the rest of them. All three of these women are beyond unprofessional they simply didnt care for my issues and problems and i was seeking help. So i am DONE with Rula and looking for legitimate therapists who care and will help me in my pursuit of mental health peace.
Rula was great at scheduling my appointments and sending necessary reminders and forms needed to be filled out
I got my first appointment the day after I called them. It was great not having to wait a month or two.
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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