Loving my new toothbrush
Loving my new toothbrush

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
Loving my new toothbrush
My replacement handle came quickly and with the box to return the old one. Suri representative was very helpful with guidance and timings.
SURI have thought every detail of this brush and cleaning case. The most impressive piece of design I've seen.
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Had my new toothbrush for a couple of weeks now. Totally used to it. The sonic clean is way better than my previous electric brush. The initially soft feel to the brush head is because I was used to applying pressure to my brush. With my Suri brush, no need to apply pressure, then it all makes sense!
Package delivered without any fuss. Product is good and recycling process (return old brush heads) couldn't be easier
It worked but now it suddenly has stopped 6 months later. Even when I charge it
Great customer service
I have a very small mouth and recently fitted braces and find it hard to get the brush round my mouth. A smaller head would be better for me. Not sure whether I will be able to continue using it until my braces are removed
My wife and I were looking for replacement toothbrushes after our last set had been suffering declining batteries and having gotten really horrible on the bottom despite cleaning after every use. Our initial thoughts were that the Suri brushes were on the pricey side, but the 100 day money back promise made us feel better about giving them a try. The promised battery length and recyclable nature of the heads were also big draws to try them out. A few weeks in and we're both really liking them. They feel really premium and well built, we plan on taking them on holiday with us to give them a proper test (something we always avoided with our previous electric toothbrushes). We also love the mirror mounts, which definitely seems to be helping keep them looking clean. One area for improvement, my wife would like an option for different brushing programs as she preferred the program of six 20 seconds that our previous brushes used rather than 4 30 seconds used by the Suri brushes, as she feels she's not getting her teeth as clean. Personally, I don't find it affects how clean my teeth feel after, which is to say really clean, I'd say it comes down to personal preference.
Just ordered replacement heads and had some issues with the tracking link, but the support team quickly helped me resolve it (Thank you Phoebe). Been using the toothbrush for almost a year now and really like it.
I’ve now bought 3 of these brushes for my family and they are superb.
I am very pleased with the service you have provided and the product is very nicely made. The only thing with the brush was the unusual way it works and it took me some days to get used to. Now I am really pleased with the clean I get from it.
There is nothing not to like
This is a marvelous product and the customer service is superb. Job done
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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