Any questions answered in detail
Quick dispatch, prompt delivery. Great product. Just like you see in the pictures… is what you get in real life. Always happy to answer any questions, with a full and thought out response.

SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
Consumers overwhelmingly praise SURI's sustainable electric toothbrush for its effectiveness and excellent customer service. Many reviewers express their love for the product, highlighting its ability to clean teeth thoroughly and maintain gum health.
The toothbrush's long battery life and appealing design also receive positive mentions, with users appreciating the minimalistic approach. Fast delivery and responsive aftercare are frequently noted as standout features, contributing to a positive overall experience. However, some customers report issues with battery life, stating that their toothbrushes died sooner than expected and that replacement fees were a concern. Despite these criticisms, the majority of feedback remains highly favorable. Overall, SURI's toothbrush is well-received, with a strong emphasis on quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.8 | 96 |
| Jun 25 | 4.7 | 545 |
| Jul 25 | 4.8 | 359 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The after care when I experienced a problem was excellent”
“Horrific customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: SURI - Sustainable Electric Toothbrush | B Corp™ is #1 of 5 on overall rating in this group.
500 reviews of SURI - Sustainable Electric Toothbrush | B Corp™. Filter by what matters to you.
Quick dispatch, prompt delivery. Great product. Just like you see in the pictures… is what you get in real life. Always happy to answer any questions, with a full and thought out response.
Great toothbrush enjoying my first week using easy to use feel on my teeth is fantastic
Love it , light to hold and very gentle
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Didn’t think I’d ever be leaving a review for a toothbrush, but here we are. Loads smaller than other electric toothbrushes. Love the little magnetic mount that sticks to your mirror. As for how it works, it’s spot on. No better or worse than any other good electric toothbrush, but it feels nicer. It’s light, comfy in the hand, and not bulky like some of the others. What I really love is how they do the brush heads. You send the old ones back, all the packaging’s compostable, bit like Nespresso pods but for your teeth. I had to get in touch with their customer service once and honestly it’s top tier. Quick, polite, and just really helpful. Can’t fault them. It is a bit dear, but no worse than the other brands. I’ve bought two more as presents for family. Keep it up Suri!
You sent me a replacement charging case for my Suri brush but it IS NOT CHARGING MY BRUSH. I have tried TWICE NOW and had to use the standup charging button and had to maneuver the brush base to get the charging light to start up. Before I used the charging button, I tried the charging case, standing it up in a mug so that the toothbrush base used gravity to "lean into" the contacts. That didn't work either to recharge the brush, although the UV sanitizing appears to work OK.
Suri is interesting! Brushing is definitely a new experience... The inside of my mouth is sensitive ... so it tickles... I'm hoping I can get used to it. I would love to see a small battery installed to allow the UV light to operate w/o plugging the toothbrush in each time I need/want to disinfect it!
I have tried several different electric toothbrushes. This SURI is amazing! My teeth feel so clean. I am so happy with this purchase.
I love it💖 Very efficient order & delivery process. The tooth brush is so easy to hold and move around my mouth leaving it feeling so fresh. The one thing that I would like is if the mirror attachment matched the colour of the tooth brush, not so important with the case but out on display it would be more aesthetically pleasing. Thank you for such an amazing idea!
Great product, sleek and effective. Feels very well built and cleans teeth nicely. Great for travelling. Not sure if cleans better than my previous Oral-B iO, maybe similar. It would be good if the case had a battery as the UV clean only works when the case is plugged in.
I have previously complained that Isle of Man customers are treated as being overseas even though postage rates from the UK are the same as all other parts of the UK. They were going to "look at it" but nothing has happened in nearly 2 years. frustrating!! UPDATE 02 JULY. In all fairness SURI came back to me straightaway and gave me a full refund on the postage and explained that what appears to be a minor issue was actually quite complicated but is now fixed. Outstanding customer service and therefore re-rated as 5 star.
Love the toothbrush which I bought for my husband. He’s pushing through the tingling phase but I assure him it’s worth it. Dropped a star on this review as I took up the offer of a free wash bag (he needs one) only for none to be available at check out. Instead I could have used an offer code to get a cheaper price. Still it’s a great brush and no micro plastic in my mouth
Great returns/replacement service
Great toothbrush super quite.
I’m really pleased with the toothbrush. It’s so effective and to be able to clean it after each use is excellent. The charge time is really good as well Today I threw away all my other electric tooth brushes .
SURI is a B Corp™ certified company that specializes in the design and production of sustainable electric toothbrushes. Committed to transforming oral care, SURI offers a range of high-performance sonic toothbrushes that prioritize both functionality and environmental responsibility. Their products are designed to turn daily oral hygiene routines into enjoyable rituals, promoting better dental care while minimizing ecological impact. Targeting environmentally conscious consumers, SURI appeals to individuals seeking effective and aesthetically pleasing oral care solutions. By integrating innovative design with sustainable practices, the company positions itself as a leader in the eco-friendly personal care market. Customers can explore their offerings at trysuri.com, where they can find award-winning products tailored for modern lifestyles.
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